What users are saying about
5 Ratings
5 Ratings
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Score 9.2 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Cloudways

I would not hesitate to tell others to join Cloudways.
Brandon Dith-Berry | TrustRadius Reviewer

Web Hosting Hub

If you are a small business, freelancer, or any other type of user that doesn't need a lot of resources and get less than 10,000 hits per month, this is a great hosting environment for you. If you need more resources, I would recommend something else such as their sister company InMotion Hosting.
Anonymous | TrustRadius Reviewer

Pros

Cloudways

  • Good control panel interface with many settings.
  • Simple payment method.
Dario Pedroni | TrustRadius Reviewer

Web Hosting Hub

  • Easy setup - i can easily add domains, sub-domains, add-ons, as well as set up a WordPress installation in a matter of minutes.
  • Low cost - if you want to keep costs down, the plans are very cost effective with shared hosting for as little as $5 a month (there is a catch, that you have to sign up for a certain amount of time, but it's still worth it).
  • User-friendly UI via Cpanel - no surprises here, it's just a Cpanel that you're familiar with and works.
  • Excellent customer service and tech support available 24/7.
Anonymous | TrustRadius Reviewer

Cons

Cloudways

  • More personal application help.
  • Easier application installation just like WordPress websites.
  • A free tier to try the product/some kind of trial.
Craige Hardel | TrustRadius Reviewer

Web Hosting Hub

  • Sites can be slow if you're on a shared server environment as they may be crowded servers.
  • Sometimes tech support doesn't know how to solve the problem - but I've only experienced this with one issue and that is site speed. likely the best solution is to upgrade to better hosting.
Anonymous | TrustRadius Reviewer

Support Rating

Cloudways

Cloudways 9.3
Based on 5 answers
They answer quick and always help solve my problems. Their documentation is also robust.
Brandon Dith-Berry | TrustRadius Reviewer

Web Hosting Hub

Web Hosting Hub 10.0
Based on 1 answer
If there's a fix for the problem I'm having, they typically find it and help me implement it. In addition to that, they are available 24/7 to help so I know that they've got my back if I run into any problems whatsoever. Sometimes, wait times can be a little bit long, but honestly, the longest I've waiting was maybe 15 mins, so it's not too bad. Usually, I get through to them within 2-5 mins of calling.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cloudways

I liked Cloudways more than other websites due to its simplicity and how clear their website was (and still is). It is the first server hosting platform I ever used.
Dario Pedroni | TrustRadius Reviewer

Web Hosting Hub

Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on holidays, weekends, and in the middle of the night) makes them a great option in my book.
In addition, they give you all the tools and access you need to manage your site no matter what you're trying to do. cPanel is a familiar environment and I have not noticed any bugs while logged in.
Anonymous | TrustRadius Reviewer

Return on Investment

Cloudways

  • Better website load times which led the more time on site.
  • A slighter higher hosting bill.
  • Less time on maintenance with the additional technical know-how of their support.
Craige Hardel | TrustRadius Reviewer

Web Hosting Hub

  • Hosting is a functional thing - i need to have it in order to run my business and make money. ROI has been tremendous by that calculation.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cloudways

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25*

* per application

Web Hosting Hub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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