Likelihood to Recommend Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
Read full review This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
Read full review Pros BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given. During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined. Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider. Read full review Simple. If you use a Sage accounting product the integration is seamless. PCI compliant. PCI compliance is assured through the provided Trustwave audit. Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee. Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal. Read full review Cons Focus functionality on retail use and not broad based with focus on food services Build a turn table into the countertop unit so both the employee and customer can use the tablet Offer color choices in units (white is not always friendly with long term use) Read full review When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation. It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up. If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation. Read full review Usability There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
Read full review Support Rating We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
Read full review Alternatives Considered None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
Read full review It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
Read full review Return on Investment Definitely makes us look more professional, and we are able to handle products much smoother and faster The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold. We can't pause the fees for the "off-season," so it definitely is wasted money during those times. Read full review By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting. Eliminates clerical errors in recording paymens. Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions. Insures PCI compliance with scheduled monitoring. No need for a separate product. Read full review ScreenShots