CMiC Construction Platform vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMiC Construction Platform
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.N/A
Microsoft Dynamics 365
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
CMiC Construction PlatformMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CMiC Construction PlatformMicrosoft Dynamics 365
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CMiC Construction PlatformMicrosoft Dynamics 365
Top Pros
Top Cons
Features
CMiC Construction PlatformMicrosoft Dynamics 365
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CMiC Construction Platform
6.1
29 Ratings
24% below category average
Microsoft Dynamics 365
-
Ratings
Employee demographic data4.919 Ratings00 Ratings
Employment history6.723 Ratings00 Ratings
Job profiles and administration7.319 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.718 Ratings00 Ratings
Organizational charting5.613 Ratings00 Ratings
Organization and location management7.313 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)4.618 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CMiC Construction Platform
6.3
23 Ratings
18% below category average
Microsoft Dynamics 365
-
Ratings
Pay calculation6.723 Ratings00 Ratings
Support for external payroll vendors4.714 Ratings00 Ratings
Off-cycle/On-Demand payment7.714 Ratings00 Ratings
Benefit plan administration6.416 Ratings00 Ratings
Direct deposit files7.220 Ratings00 Ratings
Salary revision and increment management7.019 Ratings00 Ratings
Reimbursement management4.714 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CMiC Construction Platform
4.5
18 Ratings
51% below category average
Microsoft Dynamics 365
-
Ratings
Tracking of all physical assets4.518 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
7.3
55 Ratings
10% below category average
Microsoft Dynamics 365
-
Ratings
Dashboards7.642 Ratings00 Ratings
Standard reports6.654 Ratings00 Ratings
Custom reports6.945 Ratings00 Ratings
Data exportability8.152 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
CMiC Construction Platform
6.3
105 Ratings
16% below category average
Microsoft Dynamics 365
-
Ratings
Plan distribution & viewing5.966 Ratings00 Ratings
Plan markups & sharing5.162 Ratings00 Ratings
Issue tracking & punchlists5.580 Ratings00 Ratings
Photo documentation5.676 Ratings00 Ratings
Jobsite reports5.887 Ratings00 Ratings
Document sharing5.988 Ratings00 Ratings
RFI tools7.789 Ratings00 Ratings
Collaboration & approvals7.294 Ratings00 Ratings
As-built drawings5.353 Ratings00 Ratings
Mobile app7.663 Ratings00 Ratings
Submittal design and management7.384 Ratings00 Ratings
Checklists5.646 Ratings00 Ratings
Meeting Minutes6.650 Ratings00 Ratings
Specifications5.838 Ratings00 Ratings
Change orders8.059 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
CMiC Construction Platform
6.1
55 Ratings
29% below category average
Microsoft Dynamics 365
-
Ratings
Takeoff tools4.320 Ratings00 Ratings
Job costing7.751 Ratings00 Ratings
Cost databases7.942 Ratings00 Ratings
Cost calculator7.029 Ratings00 Ratings
Bid creation3.628 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
7.9
69 Ratings
3% above category average
Customer data management / contact management00 Ratings8.768 Ratings
Workflow management00 Ratings7.266 Ratings
Territory management00 Ratings8.150 Ratings
Opportunity management00 Ratings8.362 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.565 Ratings
Contract management00 Ratings8.351 Ratings
Quote & order management00 Ratings8.347 Ratings
Interaction tracking00 Ratings7.159 Ratings
Channel / partner relationship management00 Ratings7.550 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
6.9
54 Ratings
8% below category average
Case management00 Ratings7.950 Ratings
Call center management00 Ratings8.044 Ratings
Help desk management00 Ratings4.948 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
7.8
66 Ratings
3% above category average
Lead management00 Ratings8.360 Ratings
Email marketing00 Ratings7.261 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
7.7
63 Ratings
1% above category average
Task management00 Ratings7.358 Ratings
Billing and invoicing management00 Ratings7.543 Ratings
Reporting00 Ratings8.352 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
8.8
64 Ratings
14% above category average
Forecasting00 Ratings9.154 Ratings
Pipeline visualization00 Ratings9.160 Ratings
Customizable reports00 Ratings8.363 Ratings
Customization
Comparison of Customization features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
7.8
66 Ratings
3% above category average
Custom fields00 Ratings8.365 Ratings
Custom objects00 Ratings8.060 Ratings
Scripting environment00 Ratings8.347 Ratings
API for custom integration00 Ratings6.751 Ratings
Security
Comparison of Security features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
7.9
61 Ratings
5% below category average
Single sign-on capability00 Ratings8.355 Ratings
Role-based user permissions00 Ratings7.556 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
7.9
36 Ratings
8% above category average
Social data00 Ratings8.335 Ratings
Social engagement00 Ratings7.536 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
7.5
55 Ratings
5% above category average
Marketing automation00 Ratings7.555 Ratings
Compensation management00 Ratings7.528 Ratings
Platform
Comparison of Platform features of Product A and Product B
CMiC Construction Platform
-
Ratings
Microsoft Dynamics 365
8.3
47 Ratings
10% above category average
Mobile access00 Ratings8.347 Ratings
Best Alternatives
CMiC Construction PlatformMicrosoft Dynamics 365
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User Ratings
CMiC Construction PlatformMicrosoft Dynamics 365
Likelihood to Recommend
7.8
(114 ratings)
7.8
(88 ratings)
Likelihood to Renew
8.5
(7 ratings)
8.0
(20 ratings)
Usability
6.1
(6 ratings)
8.0
(18 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
4.7
(96 ratings)
7.9
(11 ratings)
In-Person Training
7.5
(2 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
7.5
(2 ratings)
Implementation Rating
7.4
(5 ratings)
9.2
(4 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.9
(3 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CMiC Construction PlatformMicrosoft Dynamics 365
Likelihood to Recommend
CMiC
CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
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Microsoft
All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
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Pros
CMiC
  • The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
  • I really like the software and it was much less expensive than other applications.
  • I like the mobile application so that our superintendents can view the documentation on their phones.
  • I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
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Microsoft
  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
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Cons
CMiC
  • Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
  • There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
  • Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.
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Microsoft
  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
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Likelihood to Renew
CMiC
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
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Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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Usability
CMiC
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
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Microsoft
My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
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Reliability and Availability
CMiC
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
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Microsoft
No answers on this topic
Performance
CMiC
Reports are pretty shown to run but general pages typically load pretty quick.
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Microsoft
No answers on this topic
Support Rating
CMiC
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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In-Person Training
CMiC
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
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Microsoft
No answers on this topic
Online Training
CMiC
I felt the training was good and the trainers knew the software.
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Microsoft
No answers on this topic
Implementation Rating
CMiC
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
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Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
CMiC
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
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Microsoft
Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
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Contract Terms and Pricing Model
CMiC
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Scalability
CMiC
CMiC has several key features that can either work together or independently depending on your companies needs.
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Microsoft
No answers on this topic
Professional Services
CMiC
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
CMiC
  • Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
  • Forecasting underway - nearly complete with year 2.
  • Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.
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Microsoft
  • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
  • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
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ScreenShots

CMiC Construction Platform Screenshots

Screenshot of CMiC FIELDScreenshot of CMiC AnalyticsScreenshot of CMiC Drawing ManagementScreenshot of CMiC FIELD