Likelihood to Recommend The platform is well suited for tracking project financials. The direct tie between the project budgets and costs on the accounting side makes this platform extremely valuable as we have real time cost data to make decisions from. The platform is great in that it integrates the majority of our major processes. We can track a pursuit in Opportunity Management and push that information directly to a project. We hire people through the system and they are available to input on a project. We track time and pay people through CMiC and even manage our equipment fleet. This one platform satisfies a lot of our business needs, which makes our technology stack a bit easier to manage. The platform as it stands today is not well suited for mobile consumption. We have users not use the mobile platform due to issues with losing data when not in wifi and issues with not understanding how to use the system. Read full review
If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
Read full review Pros The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily. I really like the software and it was much less expensive than other applications. I like the mobile application so that our superintendents can view the documentation on their phones. I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason. Read full review ZenHub has a lot of basic functionality, so that limits the complexity of the application The ability to provide user defined labels and customize pipelines provides flexibility The integration with GitHub provides a seamless process Read full review Cons Entering a code of the vendor instead of the company name while recording an invoice takes time and seems counter intuitive Editing an invoice created through Image Management on the AP side is limited to description and address field. When changing the rest (invoice# or a date or an amount) - the whole trace of who entered/submitted/approved disappears. The way it works now is: deleting an invoice from the batch, locating it through Registry/invoice search, unsubmitting it, making changes, submitting, adding back to batch - time consuming In Multiple distribution pop up window, when entering a new invoice, I'd make the field "Company" to be autofilled once "Job" is entered. It takes time to memorize what job number belongs to what company. There is only web version available and it is limited compare to a desktop client. For instance I can only make one change at a time and save it. Multiple changes don't get saved in one click Read full review Additional communication/collaboration inside the platform would be helpful Integration with additional systems like Slack would be a plus sometimes web pages load slowly, but for the most part things are alright Read full review Likelihood to Renew
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
Read full review Usability
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
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ZenHub is one of the best GitHub repo-management software integrating the usage of work-boards and task management, with the ability to integrate several team members to the work table. This method makes the team more organized since everyone can keep track of their time and tasks of themselves and also others, so you can see how fast your teammates are working or if they need any help with something they're working on.
Read full review Reliability and Availability
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
Read full review Performance
Reports are pretty shown to run but general pages typically load pretty quick.
Read full review Support Rating
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
Read full review In-Person Training
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
Read full review Online Training
I felt the training was good and the trainers knew the software.
Read full review Implementation Rating
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
Read full review Alternatives Considered
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
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I have used
in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
Read full review Scalability
CMiC has several key features that can either work together or independently depending on your companies needs.
Read full review Return on Investment Better project visibility, surely. I can step into a former project and see how well/poorly it was run. Forecasting underway - nearly complete with year 2. Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over. Read full review Allowed us to move from Azure Boards to Github Reduced our costs Allowed us to get closer to a new market (Github users) by allowing us to familiarize ourselves with their workflows and tools Read full review ScreenShots CMiC Construction Platform Screenshots