CMW Platform vs. DocuWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMW Platform
Score 9.4 out of 10
Mid-Size Companies (51-1,000 employees)
CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Pricing
CMW PlatformDocuWare
Editions & Modules
No answers on this topic
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Offerings
Pricing Offerings
CMW PlatformDocuWare
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.
More Pricing Information
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CMW PlatformDocuWare
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Medium-sized Companies
Creatio
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Score 9.3 out of 10
MSB Docs
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Score 9.4 out of 10
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Score 9.0 out of 10
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User Ratings
CMW PlatformDocuWare
Likelihood to Recommend
7.8
(69 ratings)
9.0
(7 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.0
(1 ratings)
Usability
8.2
(4 ratings)
7.0
(1 ratings)
Support Rating
8.5
(23 ratings)
9.0
(2 ratings)
User Testimonials
CMW PlatformDocuWare
Likelihood to Recommend
CMW Lab
CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
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DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Pros
CMW Lab
  • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
  • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
  • Integration with outlook makes it easy to manage workloads direct to the email.
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DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Cons
CMW Lab
  • I would like to see Comindware Tracker come in a free pricing tier.
  • I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users.
  • I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems.
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DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew
CMW Lab
Very likely.
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DocuWare
Docuware has become a vital part of our organization.
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Usability
CMW Lab
You don't have to be from IT to get started and working on it. They have made it really simple from almost everybody to work on it. You get comfortable real quick as it is similar to Outlook. Max to max you won't take more than 2 weeks to get a hang of it
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DocuWare
Fairly intuitive for average users.
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Support Rating
CMW Lab
It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
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DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Alternatives Considered
CMW Lab
Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
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DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Return on Investment
CMW Lab
  • Comindware Tracker is versatile and can be used to automate common business processes.
  • Comindware Tracker offers process adjustments and visibility in real time.
  • Comindware Tracker anticipates the organization's document and data management in a unified way.
  • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
  • It is ideal for the automation and execution of processes by classifying tasks.
  • Comindware Tracker helps in quick and easy simplification of operations.
  • Comindware Tracker improves the agility of routine activities.
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DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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ScreenShots

CMW Platform Screenshots

Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration