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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CMW Platform

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A

    ManyChat

    Score6.5 out of 10
    N/AManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

    $10

    per month

    Pricing
    CMW PlatformManyChat
    Editions & Modules
    No answers on this topic
    500 Subscribers
    $10.00
    per month
    1,000 Subscribers
    $15.00
    per month
    2,500 Subscribers
    $25.00
    per month
    5,000 Subscribers
    $45.00
    per month
    10,000 Subscribers
    $65.00
    per month
    15,000 Subscribers
    $95.00
    per month
    20,000 Subscribers
    $125.00
    per month
    25,000 Subscribers
    $145.00
    per month
    25,001+ Subscribers
    Contact Sales
    Offerings
    Pricing Offerings
    CMW PlatformManyChat
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.—
    More Pricing Information
    Community Pulse
    CMW PlatformManyChat
    Considered Both Products
    CMW Lab
    No answer on this topic
    ManyChat
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    46 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    80%
    Implementation went as expected
    4 Answers
    Best Alternatives
    CMW PlatformManyChat
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    ZoomInfo Chat
    Score7.9 out of 10
    Medium-sized Companies
    Microsoft Power Automate
    Score8.5 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    Microsoft Power Automate
    Score8.5 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CMW PlatformManyChat
    Likelihood to Recommend
    8.0
    (71 ratings)
    9.3
    (6 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (7 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.5
    (23 ratings)
    6.0
    (4 ratings)
    User Testimonials
    CMW PlatformManyChat
    Likelihood to Recommend
    CMW Lab
    If you have multiple departments that are in charge of production or different facets of a large project, this platform is for you. International companies would benefit especially from the real-time updates, which are incredible for overseas production monitoring. For smaller businesses, the cost is too much for something that could be handled in-house
    Read full review
    ManyChat
    I found that ManyChat is a strong tool when receiving incoming messages, being able to create a tree of potential responses based on options given to the initiator. There is also a huge potential for complex automation (as long as the environment required by Facebook in order to send outgoing messages is maintained).
    Incentivized
    Read full review
    Pros
    CMW Lab
    • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
    • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
    • Integration with outlook makes it easy to manage workloads direct to the email.
    Read full review
    ManyChat
    • Collect email and phone number easily
    • provide 24/7 customer support to your customers
    • More than one ways for people to opt into your bot
    • great way to provide offers and sales to your subscribers via messenger
    • Great to build a relationship with your followers on Instagram
    Incentivized
    Read full review
    Cons
    CMW Lab
    • Even though the cost is higher than its counterparts in the market, overall, it is reliable and gets the job done.
    • I've faced a single issue in my tenure of using this platform - the integration capabilities. As compared to other project management tools, CMW does seem to have limited integration options.
    Incentivized
    Read full review
    ManyChat
    • Honestly, the only thing I don't like about ManyChat is their support. It seems to be almost non existent. However, that concern is negated by having a fantastic user base that helps each other out on Facebook.
    Incentivized
    Read full review
    Likelihood to Renew
    CMW Lab
    Very likely.
    Incentivized
    Read full review
    ManyChat
    No answers on this topic
    Usability
    CMW Lab
    As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
    Read full review
    ManyChat
    ManyChat is a great tool, provides loads of features, integrations and just saves you a whole load of time once all set up. If you aren't tech-savvy or used to how digital marketing tools work, it can appear complicated. That's how I felt initially 2 years ago, and after watching tutorials online I had a better understanding of it. This is why I rated it a 7, as it's not a tool that you can just play around with and guess how it works. There's definitely a learning curve with it so I recommend doing the free training and watching video tutorials.
    Incentivized
    Read full review
    Support Rating
    CMW Lab
    It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
    Incentivized
    Read full review
    ManyChat
    There is room for improvement but frankly, we haven't had the need to request for support. Everything is pretty easy to setup and there are very useful video explanation guides and walkthroughs on ManyChat's YouTube channel. The only challenge we have had was to integrate it with Zapier, it's a bit tricky because you need to do a setup workaround first, but nothing too complicated.
    Incentivized
    Read full review
    Alternatives Considered
    CMW Lab
    Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
    Read full review
    ManyChat
    I've worked in the past with Chatfuel. However, I decided to switch to ManyChat due to a variety of reasons. Overall, ManyChat offers much more functionality out of the box (e.g., Facebook comments tool), sequence builders are much more intuitive. Also, they provide flexible pay as you go pricing plan, which is perfect for a startup like us.
    Incentivized
    Read full review
    Return on Investment
    CMW Lab
    • Comindware Tracker is versatile and can be used to automate common business processes.
    • Comindware Tracker offers process adjustments and visibility in real time.
    • Comindware Tracker anticipates the organization's document and data management in a unified way.
    • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
    • It is ideal for the automation and execution of processes by classifying tasks.
    • Comindware Tracker helps in quick and easy simplification of operations.
    • Comindware Tracker improves the agility of routine activities.
    Incentivized
    Read full review
    ManyChat
    • For the intended application, we experienced a negative ROI due to the inconsistency in the ability to maintain the automation without incoming responses. Since it is a free service that was meant to lead to paid services organically, the inconsistencies prevented the desired outcome.
    • We did experience a higher conversion rate with basic incoming messages with questions about services or products due to the ability to have pre-created responses and direction immediately supporting the prospect.
    Incentivized
    Read full review
    ScreenShots

    CMW Platform Screenshots

    Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration