Cofense LMS vs. Infosec IQ

LMS is a more appropriate choice to be used if the organization is large and has multiple verticals where the trainings differ to a great etent from vertical to another vertical. However if the company is a small scale org with limited hierarchy, any open source portal is enough to serve the purpose.

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Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.

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• Training modules: developed Using Learning Science Principles
• Story Based Environment
• Learn by doing

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• The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
• The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
• Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.

• UI can be more interactive
• Segregating the users in different groups can be further automated via AD details
• The end user mobile notification feature should be there rather than only mail.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Phishing simulation sending configurations can be complex and cumbersome.
• Reports and report options could be better. More canned reports and better data sorting & filtering.
• Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.

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So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats

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They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.

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I’ve never experienced an outage

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InfoSec system has been up 100% since we started. never had a latency issue

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We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.

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Efficient and effective. Responsive

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preparing a presentation and a step by step was really easy

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It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.

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Cofense LMS works well at our environment due to it well know security awareness training without any complications. Ease to get support documentations & end users feedback. While in MetaCompliance Support & documentation was not that easy for end users.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.

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Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.

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It’s designed for small and large companies

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They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace

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• Trainings made user more aware of the security attacks they are vulnerable to
• Strengthened the overall security posture of the company
• Detterent control as incase the the personnel are not able to finish off their training, it is followed by HR action.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
• Allowing our larger clients to access and administrate themselves cuts down on requests.
• The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info