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Infosec IQ Review
November 04, 2020

Infosec IQ Review

John Wieser | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

We use Infosec IQ mostly for user testing and cybersecurity training. We send tests every couple [of] weeks and we recommend all users take some cyber training every quarter.

Most users appreciated the testing and training. Some do not, but that's expected. Not everybody wants to be told they made a mistake.

Our auditors were pleased to hear we implemented this product as well.

It was easy to get started and it's easy to administer. This product was exactly what we needed.
  • Testing - It's easy to test the users.
  • Training - It's simple for the users to take cyber training.
  • Reporting - We get reports on who gets phished and who doesn't.
  • Terminology - Batteries, campaigns, etc. don't mean much to me. I'm always guessing the meaning of these words when I haven't been in there for a while.
  • Flow, or progression of tasks. It's sometimes confusing for administrators to create a test and activate training only for those who fail.
  • Better-trained employees.
  • Management awareness - managers are also now preaching cyber security to their departments.
  • Fewer incidents - gullible people aren't less intelligent. They're simply more trusting. Some of our smartest people were phished and we've had a few near-misses before we implemented. We've had almost none of this since.
This was our only product we reviewed. It had the features we needed and the price was very affordable. We didn't review others.
It's easy to use. Terms are a bit confusing, but overall very good.
We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

Infosec IQ is best if your company has cyber risk exposure. If you've ever had an employee phished or you've ever had a near miss, you need to test and train your people. Your auditors might also request you find a product that does this feature. I would recommend you look at this product as the yardstick to judge other products.