Cohesity is a leader in AI-powered data security and management. Cohesity protects the world’s most critical data workloads across on-prem, cloud-native, and SaaS with backup and recovery, threat intelligence, cyber vaulting, files and objects, and recovery orchestration.
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Arcserve ShadowProtect
Score 7.9 out of 10
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ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
Cohesity has been awesome. The performance (speed) that it has been able to provide has actually given me back time every month. I have to test my backups monthly, and the Cloning process that Cohesity has available from it's backup has given me days back each month. It just a few minutes I can have VMs restored for testing and documentation. This took a couple days with the previous vendor.
In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
Reporting could always be better- executive-style reports have to be generated from data at multiple points.
Some tasks that could be brought to the UI that today we have to call support on (for example when an NFS mount is still active but we cannot see it from the UI)
We have been very pleased with this backup solution. It is fast and reliable, and supports our VMware infrastructure. The company's support has been great, including proactively replacing our nodes when the flash memory was reporting high wear. Support is offered on-shore as well. We plan on continuing to use this product for the foreseeable future.
Cohesity Helios is very easy to use and the web up is simple to navigate and the main dashboard presents a very good and clear overview summary of protection status, capacity and other vital metrics. If you have multiple clusters you can get a single pane view of overall status which is awesome.
Support is quick to respond but lacks that ongoing responsiveness if the issue is not simple. There will be large gaps in replies if they need to resort to escalation and when there are timezone differences between yourself and the person who picked up the ticket.
We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.
Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.
Several hours a week of admin time no longer needed to deal with tapes.
Many hours a year saved in that the admin no longer has to deal with LTO drives, LTO drive firmware, tape libraries, tape library firmware, a physical server connected to tape library, etc. Retired old legacy NAS devices that in some instances no longer had firmware updates. One system to administer and maintain.
Piece of mind. We replicate from our onsite cluster to an offsite cluster in the event of a DR event at HQ.
We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
Storagecraft Cloud is fairly expensive compared to competitors.
