Comm100 vs. Smith.ai Live Website Chat
Comm100 vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Comm100 | N/A | Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. Comm100 helps organizations to provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – from within one integrated platform. Boasting more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such… | $31 per month per user | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
Comm100 | Smith.ai Live Website Chat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
Comm100 | Smith.ai Live Website Chat | |
---|---|---|
Top Pros | No answers on this topic |
|
Top Cons | No answers on this topic |
|
Comm100 | Smith.ai Live Website Chat | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Comm100 | Smith.ai Live Website Chat | |
---|---|---|
Likelihood to Recommend | 8.2 (2 ratings) | 9.1 (15 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 9.1 (2 ratings) | 8.6 (9 ratings) |
Support Rating | 7.3 (1 ratings) | 9.0 (14 ratings) |
Comm100 | Smith.ai Live Website Chat | |
---|---|---|
Likelihood to Recommend | Comm100 | Smith.ai |
Pros | Comm100 | Smith.ai |
Cons | Comm100 | Smith.ai |
Usability | Comm100 | Smith.ai |
Support Rating | Comm100 | Smith.ai |
Alternatives Considered | Comm100 | Smith.ai |
Return on Investment | Comm100 | Smith.ai |
ScreenShots | Comm100 Screenshots | Smith.ai Live Website Chat Screenshots |