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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commvault Cloud

    Score7.7 out of 10
    N/ACommvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A

    OpenText Data Protector

    Score4.9 out of 10
    N/AOpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.N/A
    Pricing
    Commvault CloudOpenText Data Protector
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commvault CloudOpenText Data Protector
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Commvault CloudOpenText Data Protector
    Considered Both Products
    Commvault
    Chose Commvault Cloud
    We switched to Commvault Complete Data Protection.
    Incentivized
    Chose Commvault Cloud
    The option for replacement started with the need to replace our old backup software. Commvault [Complete Backup & Recovery] brought us the possibility of reducing disaster recovery time, implementing a friendlier interface, a higher rate of data deduplication, the possibility …
    Incentivized
    Chose Commvault Cloud
    Not all the backup tools have the ability to backup directly to Cloud (Blobs, S3, etc.).
    It can be a little controversial, but when dealing with 900TB of user data to be backed up you don't have much options.
    When doing this backup to tapes, we had 2 giant Tape Libraries …
    Incentivized
    Chose Commvault Cloud
    From a feature set Commvault is the most complete of all the products. Support is also fantastic when it's needed. The ability to implement on your own kit, on an appliance based solution or even in the cloud makes it extremely flexible and it can scale as an enterprise grows …
    Incentivized
    Chose Commvault Cloud
    Why Commvault? Well, working with backup software in the last 25 years, I decided on Commvault, for being a safe, reliable tool with excellent technical support and was for sure the tool to cover all our needs. First we started with our physical servers and the following year …
    Incentivized
    Chose Commvault Cloud
    The support model used by other companies do not fit with the current demands of our industry. Commvault listens to their user community and engages them for change. We realized the direction of the platform we were using could not maintain the demands of where we were and …
    Incentivized
    Chose Commvault Cloud
    Functionality and ease of use makes it easy to deploy/adopt and makes new hires on boarding process quicker.
    Agents upgrades can be managed or automated via CommServe
    Incentivized
    OpenText
    Chose OpenText Data Protector
    We found the best usability in this product. Also the best pricing.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    60 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    55 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    60 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    50 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Commvault CloudOpenText Data Protector
    Data Center Backup
    Comparison of Data Center Backup features of Commvault Cloud and OpenText Data Protector
    Feature
    Commvault Cloud
    7.2
    77 Ratings
    15% below category average
    OpenText Data Protector
    8.2
    10 Ratings
    2% below category average
    Universal recovery8.067 Ratings7.86 Ratings
    Instant recovery7.064 Ratings7.78 Ratings
    Recovery verification7.068 Ratings9.04 Ratings
    Business application protection7.572 Ratings7.99 Ratings
    Multiple backup destinations5.371 Ratings8.89 Ratings
    Incremental backup identification7.077 Ratings8.04 Ratings
    Backup to the cloud7.559 Ratings7.75 Ratings
    Deduplication and file compression7.575 Ratings8.29 Ratings
    Snapshots7.571 Ratings8.45 Ratings
    Flexible deployment6.166 Ratings8.25 Ratings
    Management dashboard7.567 Ratings7.55 Ratings
    Platform support7.067 Ratings8.37 Ratings
    Retention options8.065 Ratings8.87 Ratings
    Encryption7.564 Ratings8.05 Ratings
    Best Alternatives
    Commvault CloudOpenText Data Protector
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commvault CloudOpenText Data Protector
    Likelihood to Recommend
    6.5
    (79 ratings)
    8.3
    (10 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    8.4
    (6 ratings)
    Usability
    7.0
    (16 ratings)
    8.0
    (7 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.6
    (52 ratings)
    6.7
    (7 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.7
    (4 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Commvault CloudOpenText Data Protector
    Likelihood to Recommend
    Commvault
    Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
    Incentivized
    Read full review
    OpenText
    Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
    Incentivized
    Read full review
    Pros
    Commvault
    • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
    • Improves our Disaster Recovery
    • Starting to utilize for data migration for VMware in places where Zerto is too expensive
    Incentivized
    Read full review
    OpenText
    • It is very reliable on the server side to provide a trustworthy back end.
    • The install was simple and provided an easy way to install and backup Unix servers.
    • The support was always helpful and responded quickly.
    Incentivized
    Read full review
    Cons
    Commvault
    • For database restores, it has to restore the entire database in order to recover just one table.
    • Backups of virtual machines with direct attached storage is difficult.
    • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
    Incentivized
    Read full review
    OpenText
    • Increase the range of support for new platforms.
    • Improve the attention of support cases in terms of speed of attention.
    • Keep me better informed of the latest solution updates.
    Incentivized
    Read full review
    Likelihood to Renew
    Commvault
    It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
    Incentivized
    Read full review
    OpenText
    It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
    Incentivized
    Read full review
    Usability
    Commvault
    Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
    Incentivized
    Read full review
    OpenText
    Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
    Incentivized
    Read full review
    Reliability and Availability
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Commvault
    Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
    Incentivized
    Read full review
    OpenText
    The Reporting-Server and the Reports depend on the settings.
    Incentivized
    Read full review
    Support Rating
    Commvault
    I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
    Incentivized
    Read full review
    OpenText
    It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
    Incentivized
    Read full review
    In-Person Training
    Commvault
    Traning is very easy very helpful
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Online Training
    Commvault
    Commvault training is very important and very helpful full for immplementation.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Commvault
    Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
    Incentivized
    Read full review
    OpenText
    Pick one person to help you through the process.
    Incentivized
    Read full review
    Alternatives Considered
    Commvault
    In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
    Incentivized
    Read full review
    OpenText
    When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Commvault
    No answers on this topic
    OpenText
    Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.
    Incentivized
    Read full review
    Scalability
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
    Incentivized
    Read full review
    OpenText
    We use the tool in different installations and combinations of functions and hardware.
    Incentivized
    Read full review
    Professional Services
    Commvault
    No answers on this topic
    OpenText
    The professional services had some details of low promptness in the attention of cases.
    Incentivized
    Read full review
    Return on Investment
    Commvault
    • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
    Incentivized
    Read full review
    OpenText
    • Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.
    Incentivized
    Read full review
    ScreenShots

    OpenText Data Protector Screenshots

    Screenshot of Reporting Dashboard