What users are saying about
Top Rated
90 Ratings
10 Ratings
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Score 7.8 out of 100
Top Rated
90 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

ConceptDraw DIAGRAM

Likelihood to recommend? Overall, absolutely. I'm very satisfied with ConceptDraw and wouldn't hesitate to recommend it. I found it very easy to get up and running producing flow chart diagrams. I find it intuitive, flexible and it does what it says. Moreover it's very much an "alive" product with regular updates
Anonymous | TrustRadius Reviewer

Microsoft Visio

Ease of use, it has many stencils supporting system architecture and IDEF system behavior diagrams. I have also utilized it as a system conops design tool. Excellent flexibility. Powerful program for drawing plans and structural charts, is easy to use and contains a wide range of design tools that facilitates the development of flow charts for users with little experience
Richard Perroset | TrustRadius Reviewer

Pros

ConceptDraw DIAGRAM

  • Multiple templates
  • Integration with other tools in the suite
  • An extensive set of samples and examples showing the usage of various types of diagrams
Anonymous | TrustRadius Reviewer

Microsoft Visio

  • The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
  • The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
  • The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.
Anonymous | TrustRadius Reviewer

Cons

ConceptDraw DIAGRAM

  • Keyboard shortcuts are non-intuitive
  • Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project
Anonymous | TrustRadius Reviewer

Microsoft Visio

  • The shapes library can be a little daunting if you're unfamiliar. Unless you know what you're looking for and where to find it, you can spend a lot of time looking for a particular shape or icon. But once you find it, you can add it to your shapes menu for easy access.
  • You can also spend a lot of time selecting your defaults for shapes, arrows, font size, etc. But like the shapes library, once you get it down, it's locked in.
  • Be prepared to spend a few hours playing with Visio before figuring out all the nuances. But if you're a beginner and need to create a process flow or diagram, you can do it very quickly without a lot of effort or training. The fun stuff takes a little longer to master.
Richard Crane | TrustRadius Reviewer

Likelihood to Renew

ConceptDraw DIAGRAM

No score
No answers yet
No answers on this topic

Microsoft Visio

Microsoft Visio 10.0
Based on 1 answer
I LOVE Visio for project workflow documentation. Customers come to us to develop workflows for them and integrate systems. Visio makes it easy to understand and document customer needs as well as highlight web service touchpoints and integration areas.
Anonymous | TrustRadius Reviewer

Usability

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 6.4
Based on 2 answers
It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work
Matthew James | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 7.4
Based on 2 answers
Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
Anonymous | TrustRadius Reviewer

Support Rating

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 8.5
Based on 4 answers
I've never had any major problems with the ConceptDraw team. Actually, they update their software frequently. It's always small updates, but they're necessary to make sure it will work properly. I had a question one time and decided to send to them. The problem was solved in less than three hours, which I believe is a really good point to consider.
Gabriel Favero | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 7.7
Based on 28 answers
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
John Mota | TrustRadius Reviewer

Alternatives Considered

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM is the best value for the money and has a very extensive set of ready to use libraries and solutions.
Anonymous | TrustRadius Reviewer

Microsoft Visio

Other products that we have tried (like Google Drawings and LucidChart) did not offer the same flexibility and ease of use that we have found in Microsoft Visio. While they may offer better collaborative features, they were lacking in some of the basic interface and shape features that Visio makes easy.
David Currier | TrustRadius Reviewer

Return on Investment

ConceptDraw DIAGRAM

  • Quick to produce charts.
  • Hassle free.
  • And that word again - it's "intuitive."
Anonymous | TrustRadius Reviewer

Microsoft Visio

  • Microsoft Visio helps improve communication which ensures increased alignment. This helps reduce costly rework on projects.
  • Microsoft Visio is expensive to license the whole organization, so it takes some time to ensure your diagram is in a good format for publishing and there are only so many people who can edit the Visio files.
Bryan Goodyear, PMP, CSM | TrustRadius Reviewer

Screenshots

Pricing Details

ConceptDraw DIAGRAM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$199*

* per user

Microsoft Visio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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