What users are saying about
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Top Rated
385 Ratings
5 Ratings
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Score 9.1 out of 100

Smartsheet

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Top Rated
385 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

ConceptDraw PROJECT

Getting started - using the Gantt chart to enter tasks in any order and then using those tasks to initially define a MindMap to further explore alternative dependencies. The alternative works better when initiating a project with significant unknowns.
Daniel Reiss | TrustRadius Reviewer

Smartsheet

If you live in project management every day I still believe MS Project is the proper tool that gives you the most options. However, if you are team lead and lead smaller projects and project management is just one of many functions of your job, this tool is for you. It far and away surpasses MS Planner but is not as complex as MS Project.
Jesse Bickel | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ConceptDraw PROJECT
8.5
Smartsheet
8.1
Task Management
ConceptDraw PROJECT
9.0
Smartsheet
8.8
Resource Management
ConceptDraw PROJECT
9.0
Smartsheet
7.8
Gantt Charts
ConceptDraw PROJECT
9.0
Smartsheet
8.2
Scheduling
ConceptDraw PROJECT
8.7
Smartsheet
8.2
Email integration
ConceptDraw PROJECT
10.0
Smartsheet
8.1
Timesheet Tracking
ConceptDraw PROJECT
7.0
Smartsheet
8.1
Budget and Expense Management
ConceptDraw PROJECT
6.7
Smartsheet
8.0
Workflow Automation
ConceptDraw PROJECT
Smartsheet
8.2
Team Collaboration
ConceptDraw PROJECT
Smartsheet
8.9
Support for Agile Methodology
ConceptDraw PROJECT
Smartsheet
8.2
Support for Waterfall Methodology
ConceptDraw PROJECT
Smartsheet
8.1
Document Management
ConceptDraw PROJECT
Smartsheet
8.0
Mobile Access
ConceptDraw PROJECT
Smartsheet
8.1
Change request and Case Management
ConceptDraw PROJECT
Smartsheet
7.4

Professional Services Automation

ConceptDraw PROJECT
8.4
Smartsheet
7.5
Project & financial reporting
ConceptDraw PROJECT
8.4
Smartsheet
7.8
Quotes/estimates
ConceptDraw PROJECT
Smartsheet
7.2
Invoicing
ConceptDraw PROJECT
Smartsheet
7.5
Integration with accounting software
ConceptDraw PROJECT
Smartsheet
7.6

Pros

ConceptDraw PROJECT

  • Integration with ConceptDraw Mindmap makes work breakdown very easy.
  • We have cross-functional teams where team members often work on different projects in parallel. The multi project management feature has been a blessing over these years.
  • Another import feature is the availability of many different predefined report generation templates that made it very easy to communicate different aspects of the project to different stakeholders.
Anonymous | TrustRadius Reviewer

Smartsheet

  • Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
  • Team collaboration. Multiple teammates can access and work on the same sheet at once.
  • Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
  • Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
Parker O'Very | TrustRadius Reviewer

Cons

ConceptDraw PROJECT

  • Non-intuitive keyboard shortcuts
  • No advanced reporting or estimates
Anonymous | TrustRadius Reviewer

Smartsheet

  • It would be helpful when importing an Excel spreadsheet if the format would remain the same; such as the color of the rows and columns.
  • Sometimes when viewing rows on the mobile app, they don't align properly when scrolling across.
  • I would like to see more in-depth training videos.
Janie Larsen | TrustRadius Reviewer

Likelihood to Renew

ConceptDraw PROJECT

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 21 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Usability

ConceptDraw PROJECT

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 8.6
Based on 13 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Support Rating

ConceptDraw PROJECT

ConceptDraw PROJECT 8.4
Based on 3 answers
Online tutorials always available + chat, email and phone. Questions answered promptly and completely.
Daniel Reiss | TrustRadius Reviewer

Smartsheet

Smartsheet 8.2
Based on 96 answers
Overall, I would say that Smartsheet has provided our organization with the support that it has needed in our over 5 years of using the software. We have not had an issue outside of user management and that was handled within adequate time. New features always take their toll on our users, but it is always handled well and the learning curve is never too large.
Cameron Stenmark | TrustRadius Reviewer

Implementation Rating

ConceptDraw PROJECT

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 18 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Alternatives Considered

ConceptDraw PROJECT

ConceptDraw has a much simpler licensing and pricing model. Perpetual license and ability to use in offline mode was an important criteria for us. Perfect bundle for small and medium business.
Anonymous | TrustRadius Reviewer

Smartsheet

Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and learn.
Ann M. Frank | TrustRadius Reviewer

Return on Investment

ConceptDraw PROJECT

  • Inexpensive way to present a professional project plan when needed
Anonymous | TrustRadius Reviewer

Smartsheet

  • It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
  • It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.
Joshua Pekar | TrustRadius Reviewer

Screenshots

Pricing Details

ConceptDraw PROJECT

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$299*

* per user

Smartsheet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConceptDraw PROJECT
9.0
Smartsheet
8.7

Likelihood to Renew

ConceptDraw PROJECT
Smartsheet
10.0

Usability

ConceptDraw PROJECT
Smartsheet
8.6

Performance

ConceptDraw PROJECT
Smartsheet
10.0

Support Rating

ConceptDraw PROJECT
8.4
Smartsheet
8.2

Online Training

ConceptDraw PROJECT
Smartsheet
7.0

Implementation Rating

ConceptDraw PROJECT
Smartsheet
10.0

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