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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Concord

    Score7.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23…

    $399

    per month

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    ConcordFreshBooks
    Editions & Modules
    Essentials
    $399
    per month
    Business
    $699
    per month
    Enterprise
    Contact Sales
    Enterprise
    Contact sales@concord.app
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    ConcordFreshBooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsConcord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ConcordFreshBooks
    Considered Both Products
    Concord Worldwide, Inc.
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    62%
    Implementation went as expected
    8 Answers
    Features
    ConcordFreshBooks
    Contract Authoring
    Comparison of Contract Authoring features of Concord and FreshBooks
    Feature
    Concord
    8.7
    6 Ratings
    6% above category average
    FreshBooks
    -
    Ratings
    Contract creation9.76 Ratings00 Ratings
    Contract templates8.06 Ratings00 Ratings
    Clause library/saved fields8.05 Ratings00 Ratings
    Guided logic9.11 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Concord and FreshBooks
    Feature
    Concord
    9.1
    6 Ratings
    10% above category average
    FreshBooks
    -
    Ratings
    Contract sharing9.46 Ratings00 Ratings
    Contract editing8.46 Ratings00 Ratings
    Collaborating on contracts8.76 Ratings00 Ratings
    MS Word plug-in8.52 Ratings00 Ratings
    Approval process9.75 Ratings00 Ratings
    Interdepartmental workflows9.75 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Concord and FreshBooks
    Feature
    Concord
    9.0
    6 Ratings
    9% above category average
    FreshBooks
    -
    Ratings
    Contract database8.76 Ratings00 Ratings
    Contract search7.76 Ratings00 Ratings
    Contract milestone reminders & alerts9.54 Ratings00 Ratings
    Custom contract reports9.54 Ratings00 Ratings
    Tracking contract status9.55 Ratings00 Ratings
    Compliance check9.11 Ratings00 Ratings
    Customization
    Comparison of Customization features of Concord and FreshBooks
    Feature
    Concord
    -
    Ratings
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration00 Ratings9.330 Ratings
    Plug-ins00 Ratings9.026 Ratings
    Security
    Comparison of Security features of Concord and FreshBooks
    Feature
    Concord
    -
    Ratings
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Concord and FreshBooks
    Feature
    Concord
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings9.057 Ratings
    Standard reports00 Ratings8.855 Ratings
    Custom reports00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Concord and FreshBooks
    Feature
    Concord
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings8.041 Ratings
    Accounts receivable00 Ratings9.455 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of Concord and FreshBooks
    Feature
    Concord
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings8.839 Ratings
    Order entry00 Ratings9.337 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
    Best Alternatives
    ConcordFreshBooks
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConcordFreshBooks
    Likelihood to Recommend
    9.3
    (6 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (18 ratings)
    Usability
    9.7
    (3 ratings)
    9.6
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.4
    (3 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ConcordFreshBooks
    Likelihood to Recommend
    Concord Worldwide, Inc.
    Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
    Incentivized
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    Concord Worldwide, Inc.
    • Templates are easy to create and utilize.
    • Concord has its internal e-signature tool.
    • Concord can group by template, active, in progress, etc. and color codes the same.
    Incentivized
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    Concord Worldwide, Inc.
    • Make it easier to find the templates from any page
    • Improve the search function--it's sometimes difficult to find specific documents when searching
    • Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    Concord Worldwide, Inc.
    No answers on this topic
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    Concord Worldwide, Inc.
    Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
    Incentivized
    Read full review
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    Concord Worldwide, Inc.
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    Concord Worldwide, Inc.
    I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
    Incentivized
    Read full review
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    Concord Worldwide, Inc.
    No answers on this topic
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    Concord Worldwide, Inc.
    I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Return on Investment
    Concord Worldwide, Inc.
    • Since our implementation, I am saving a few hours a month in managing our IC contracts.
    • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
    Incentivized
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    Concord Screenshots

    Screenshot of approval workflows. These help to decrease contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Concord's advanced reporting, used to gain greater insights into the data in contracts.Screenshot of the Concord Inbox, with a global search and advanced filtering to make organizing and finding documents easier, and to streamline completing contract-related tasks.Screenshot of the approval workflows that decrease contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of online editing and redlining and a summary sheet with a discussion panel that keeps all conversations and changes tracked. A Word integration allows offline edits to also be tracked.Screenshot of an example of a fully executed contract with legally admissible e-signatures.

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking