Concord vs. NetDocuments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Concord
Score 6.8 out of 10
Mid-Size Companies (51-1,000 employees)
Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools. The vendor states over 500,000+ companies use Concord with their contracts. With Concord, users can: Draft, negotiate, sign, and manage every contract across an organization — all in one place Work on Concord, Word, or Google…
$17
per user / month
NetDocuments
Score 8.2 out of 10
N/A
NetDocuments is a document management solution from the company of the same name in Lehi, Utah.N/A
Pricing
ConcordNetDocuments
Editions & Modules
Standard
$17
per user / month
Pro
$34
per user / month
Free
Free
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ConcordNetDocuments
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.
More Pricing Information
Features
ConcordNetDocuments
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Concord
8.7
6 Ratings
5% above category average
NetDocuments
-
Ratings
Contract creation9.76 Ratings00 Ratings
Contract templates8.06 Ratings00 Ratings
Clause library/saved fields8.05 Ratings00 Ratings
Guided logic9.11 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Concord
9.1
6 Ratings
9% above category average
NetDocuments
-
Ratings
Contract sharing9.46 Ratings00 Ratings
Contract editing8.46 Ratings00 Ratings
Collaborating on contracts8.76 Ratings00 Ratings
MS Word plug-in8.52 Ratings00 Ratings
Approval process9.75 Ratings00 Ratings
Interdepartmental workflows9.75 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Concord
9.0
6 Ratings
5% above category average
NetDocuments
-
Ratings
Contract database8.76 Ratings00 Ratings
Contract search7.76 Ratings00 Ratings
Contract milestone reminders & alerts9.54 Ratings00 Ratings
Custom contract reports9.54 Ratings00 Ratings
Tracking contract status9.55 Ratings00 Ratings
Compliance check9.11 Ratings00 Ratings
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ConcordNetDocuments
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Score 9.7 out of 10
Medium-sized Companies
Jotform
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Score 8.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.6 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConcordNetDocuments
Likelihood to Recommend
9.3
(6 ratings)
8.9
(8 ratings)
Usability
9.7
(3 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.4
(3 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ConcordNetDocuments
Likelihood to Recommend
Concord
Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
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NetDocuments
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
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Pros
Concord
  • Templates are easy to create and utilize.
  • Concord has its internal e-signature tool.
  • Concord can group by template, active, in progress, etc. and color codes the same.
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NetDocuments
  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
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Cons
Concord
  • Make it easier to find the templates from any page
  • Improve the search function--it's sometimes difficult to find specific documents when searching
  • Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all
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NetDocuments
  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
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Usability
Concord
Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
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NetDocuments
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
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Performance
Concord
No answers on this topic
NetDocuments
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
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Support Rating
Concord
I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
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NetDocuments
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
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Alternatives Considered
Concord
I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
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NetDocuments
We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
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Return on Investment
Concord
  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
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NetDocuments
  • Improved mobility
  • Eliminated issues with strucutre
  • The conversion was difficult, not ND fault, change is hard, but training and support helped.
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ScreenShots

Concord Screenshots

Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Advanced reporting empowers greater insights into the data in your contracts.Screenshot of The Concord Inbox with a global search and advanced filtering makes organizing and finding documents easy, and streamlines completing contract-related tasks.Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Online editing and redlining and a summary sheet with a discussion panel keep all conversations and changes tracked. A Word integration allows offline edits to also be tracked.Screenshot of Enable fully executed contracts with legally admissible e-signatures — at no additional cost.

NetDocuments Screenshots

Screenshot of Save time and boost productivity by enhancing your enterprise search and making it that much easier for users to find the information they need across different documents locations.Screenshot of Seamlessly connect NetDocuments to your favorite Microsoft collaboration tools—without compromising governance or security.Screenshot of Share and collaborate intuitively, securely, and in a way that brings you and your clients closer together.Screenshot of Use predictive technology to accurately file any email into your NetDocuments system with a single click.Screenshot of Support your remote employee’s productivity by giving them secure, local access to every file and document they need, regardless of internet connection, with ndSync: a robust, reliable two-way file syncing solution for Macs and PCs.Screenshot of Quickly organize documents into sets or binders and securely distribute compiled content to everyone who needs it.