Constant Contact vs. nDash

Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.

Incentivized

If you're a veteran/professional writer looking for clients who appreciate good human writing, nDash is a great platform to generate additional work. And if your business needs talented writers who are well-versed in a variety of industries, audiences, and content types, nDash likely has someone who can help. If you're just starting your freelance writing career or your business is looking for writing quantity over quality, another platform (read: content mill or AI) may be a better fit for your needs. But if you create (or value) compelling content, I highly recommend nDash!

• Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
• Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
• Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
• Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.

• Makes it easy to find writing clients in your niche and price range
• The interface is easy to navigate and operate
• Takes care of invoicing and payment processing for you after project completion
• Provides an intuitive opportunity pipeline to track proposals and pending projects

• It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
• I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.

Incentivized

• I have been working with nDash for several years and I have never had an issue with the platform.

There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.

There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome

It's easy to navigate and find anything you need as a writer.

No major problems in sending out the email campaigns and accessing the analytics

Incentivized

The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.

I've explored and created profiles on several different content agencies/content sites and have found them to be lacking -- so many are a race to the bottom with writers of wildly varying skill and experience levels "competing" against veteran writing professionals. nDash is different; its clients are serious companies that value (and are willing to pay for) high-quality content. Additionally, I've observed that nDash tends to be "pickier" than other platforms when it comes to accepting writers. As a freelancer, I'm driven to "up my game" because I'm not competing against a bunch of writing newbies but a bevy of experienced writing professionals. I appreciate that they keep me on my toes

Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

Incentivized

• I have had nothing but positive impacts from using Constant Contact.
• The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
• Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.

Incentivized

• Dozens of new clients added + 14% revenue growth since joining nDash in 2021
• Nearly 8 hours per month saved by not having to do invoicing, AR follow-ups, and payment processing manually
• Each year my revenue from nDash has almost tripled year-over-year
• nDash business now makes up nearly 1/3 of my revenue
• Much higher lead-to-client conversion rate on nDash compared to other channels