One of the most used tools we use.
March 27, 2024

One of the most used tools we use.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Email Plus

Overall Satisfaction with Constant Contact

We use Constant Contact to publish and send ongoing newsletters to our followers, alerting them of upcoming events and essential news they should know about. We also utilize Constant Contact to host a directory of our contacts on our mailing lists. Constant Contact is our primary channel for connecting with followers outside social media.

Pros

  • Directory of contacts based on interest and preferences.
  • Integrated with Canva for easier use.
  • Added option of resending emails that are unread/unopened.

Cons

  • Look and feel of content.
  • Appearance of content from recipient standpoint - Blocked content.
  • More of a variety of templates.
  • Made it easy to group customers based on needs and preferences.
  • Saved time on marketing emails.
  • Not allowed us to stand out from other companies using Constant Contact.
We selected Constant Contact due to pricing constraints. However, if the pricing were to increase, we may look at alternative products that offer more features. We are looking for a product that will allow us to stand out from other organizations like ours that are appealing to the same customers—a product that will set our company apart from the others.

Do you think Constant Contact delivers good value for the price?

Yes

Are you happy with Constant Contact's feature set?

No

Did Constant Contact live up to sales and marketing promises?

Yes

Did implementation of Constant Contact go as expected?

Yes

Would you buy Constant Contact again?

Yes

Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.

Constant Contact Feature Ratings

Email & Online Marketing
6.7
WYSIWYG email editor
5
Dynamic content
6
Landing pages
6
A/B testing
5
Email deliverability reporting
10
List management
8
Triggered drip sequences
Not Rated
Reporting & Analytics
7.0
Standard reports
7
Pre-Send Testing
9.0
Spelling and Grammar Check
9
Email Previews
9

Comments

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