Constellation HomeBuilder Systems vs. UserVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Constellation HomeBuilder Systems
Score 5.1 out of 10
N/A
A provider of software and services in the building industry, Constellation HomeBuilder Systems has two goals: to empower builders with information to drive business objectives and to simplify the process of building homes and condos.
$199
per year per user
UserVoice
Score 9.5 out of 10
N/A
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…
$15
per month
Pricing
Constellation HomeBuilder SystemsUserVoice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Constellation HomeBuilder SystemsUserVoice
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Constellation HomeBuilder SystemsUserVoice
Features
Constellation HomeBuilder SystemsUserVoice
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Constellation HomeBuilder Systems
8.5
1 Ratings
10% above category average
UserVoice
-
Ratings
Dashboards9.01 Ratings00 Ratings
Standard reports9.01 Ratings00 Ratings
Custom reports7.01 Ratings00 Ratings
Data exportability9.01 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
Constellation HomeBuilder Systems
9.0
1 Ratings
19% above category average
UserVoice
-
Ratings
Issue tracking & punchlists9.01 Ratings00 Ratings
Photo documentation9.01 Ratings00 Ratings
Document sharing9.01 Ratings00 Ratings
RFI tools9.01 Ratings00 Ratings
Collaboration & approvals10.01 Ratings00 Ratings
Mobile app7.01 Ratings00 Ratings
Specifications9.01 Ratings00 Ratings
Change orders10.01 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
Constellation HomeBuilder Systems
9.0
1 Ratings
17% above category average
UserVoice
-
Ratings
Takeoff tools10.01 Ratings00 Ratings
Job costing9.01 Ratings00 Ratings
Cost databases8.01 Ratings00 Ratings
Cost calculator9.01 Ratings00 Ratings
Bid creation9.01 Ratings00 Ratings
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User Ratings
Constellation HomeBuilder SystemsUserVoice
Likelihood to Recommend
9.0
(2 ratings)
10.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(6 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Constellation HomeBuilder SystemsUserVoice
Likelihood to Recommend
Constellation HomeBuilder Systems
NEWSTAR and its ecosystem are well-suited for any
homebuilder looking to manage end-to-end operations with software they can rely
on. It is a powerful tool supported by many modern integrations to benefit the
entire homebuilding business. It would be less applicable for businesses like trades or commercial builders
Read full review
UserVoice
UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
Read full review
Pros
Constellation HomeBuilder Systems
  • BuildTopia excels at contract management. Every part of the contract process is able to be managed electronically from initial signing to closing, and can even handle more special cases like contingencies.
  • BuildTopia manages all of our construction efforts well. All of our floorplans are pre-build in the system, so all we have to do is go in an build out the construction schedule from a pre-made template, and make any alterations from there.
  • The selections process is always a headache, but BuildTopia makes it pretty painless. Everything is loaded right in to the system while making selections with the client, and more detailed things, like non-standard options, are easy to load in and process.
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UserVoice
  • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
  • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
  • Reporting. Tags allow to easily filter through ideas for roadmap planning.
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Cons
Constellation HomeBuilder Systems
  • Requests for platform enhancements, while easy to submit and get approved, are slow to be turned around...often a year or more passes before they're implemented.
  • BuiltTopia, while good for sales and construction, is missing one large thing...a CRM component. The system allows you to manage clients and prospects, but options for email marketing and other CRM-related efforts are lacking.
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UserVoice
  • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
  • Doesn't have multiple language options
  • No online/email tech support available. You have to call if you have an issue.
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Likelihood to Renew
Constellation HomeBuilder Systems
No answers on this topic
UserVoice
I just really liked UserVoice.
Read full review
Usability
Constellation HomeBuilder Systems
The implementations for Constellation’s products are
very well-organized and help make the learning curve as simple as can be.
NEWSTAR is an incredibly powerful platform and the integrations we are using
are modern and easy to adopt.
Read full review
UserVoice
The day-to-day usability is good. More technical settings require a bit more effort.
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Support Rating
Constellation HomeBuilder Systems
No answers on this topic
UserVoice
Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
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Implementation Rating
Constellation HomeBuilder Systems
No answers on this topic
UserVoice
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
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Alternatives Considered
Constellation HomeBuilder Systems
No answers on this topic
UserVoice
I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
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Return on Investment
Constellation HomeBuilder Systems
  • Overall, our company has saved money by being able to shut down all the various platforms we were using for different departments and transition to just BuildTopia.
  • Company efforts are more efficient, with all pertinent information being in one place and able to be viewed by everyone as needed.
  • Efforts of the sales team are better able to be managed and reviewed from afar whereas we only had physical paper trails before.
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UserVoice
  • Transparency: Now we can handle better communication of requests with customers and internal stakeholders.
  • We can track better how many ideas are accepted and released vs rejected ones.
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ScreenShots

Constellation HomeBuilder Systems Screenshots

Screenshot of BuildTopia, which is an integrated cloud-based construction project management software tailormade for the needs of residential home builders and construction managers — bringing all tasks, processes, and workflow together into a single homebuilding hub.Screenshot of Homeowner Central's interactive homeowner and builder portals. These help engage, stay in sync, and communicate with homeowners while reducing service request management costs.Screenshot of the SalesXpress dashboard. Part of the NEWSTAR ecosystem, SalesXpress streamlines and digitizes the complete new home sales and design experience. Whether online or offline, It enables users to deliver sales and design experiences that are seamless, data-led, and digitally-managedScreenshot of CustomerInsight, which empowers homebuilders to reduce costs, inspire loyalty, and win referrals with comprehensive homebuyer surveys and analytics.

UserVoice Screenshots

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