Contactability vs. monday.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactability
Score 7.0 out of 10
N/A
Contactability is a multi-channel marketing platform which automates the lead conversion process.
$149
per month
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
Contact us
Pricing
Contactabilitymonday.com
Editions & Modules
No answers on this topic
Enterprise
$0
Contact us
Basic
$9
per user
Standard
$12
per user
Pro
$19
per user
Offerings
Pricing Offerings
Contactabilitymonday.com
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
Contactabilitymonday.com
Top Pros
Top Cons
Features
Contactabilitymonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactability
6.3
1 Ratings
20% below category average
monday.com
-
Ratings
Customer data management / contact management6.01 Ratings00 Ratings
Workflow management7.01 Ratings00 Ratings
Territory management7.01 Ratings00 Ratings
Opportunity management7.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)6.01 Ratings00 Ratings
Contract management5.01 Ratings00 Ratings
Quote & order management6.01 Ratings00 Ratings
Interaction tracking7.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactability
4.3
1 Ratings
54% below category average
monday.com
-
Ratings
Case management4.01 Ratings00 Ratings
Call center management5.01 Ratings00 Ratings
Help desk management4.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactability
6.0
1 Ratings
23% below category average
monday.com
-
Ratings
Lead management6.01 Ratings00 Ratings
Email marketing6.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactability
6.7
1 Ratings
12% below category average
monday.com
-
Ratings
Task management6.01 Ratings00 Ratings
Billing and invoicing management7.01 Ratings00 Ratings
Reporting7.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactability
6.3
1 Ratings
19% below category average
monday.com
-
Ratings
Forecasting6.01 Ratings00 Ratings
Pipeline visualization7.01 Ratings00 Ratings
Customizable reports6.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactability
7.0
1 Ratings
8% below category average
monday.com
-
Ratings
Custom fields7.01 Ratings00 Ratings
Custom objects8.01 Ratings00 Ratings
Scripting environment6.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Contactability
6.5
1 Ratings
25% below category average
monday.com
-
Ratings
Single sign-on capability7.01 Ratings00 Ratings
Role-based user permissions6.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactability
7.0
1 Ratings
3% below category average
monday.com
-
Ratings
Social data6.01 Ratings00 Ratings
Social engagement8.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactability
7.0
1 Ratings
2% below category average
monday.com
-
Ratings
Marketing automation6.01 Ratings00 Ratings
Compensation management8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactability
6.0
1 Ratings
22% below category average
monday.com
-
Ratings
Mobile access6.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Contactability
-
Ratings
monday.com
7.9
2195 Ratings
5% above category average
Task Management00 Ratings8.92182 Ratings
Resource Management00 Ratings8.11861 Ratings
Gantt Charts00 Ratings7.51268 Ratings
Scheduling00 Ratings8.21822 Ratings
Workflow Automation00 Ratings8.31896 Ratings
Team Collaboration00 Ratings9.12140 Ratings
Support for Agile Methodology00 Ratings8.01130 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings7.51763 Ratings
Email integration00 Ratings7.81577 Ratings
Mobile Access00 Ratings7.81745 Ratings
Timesheet Tracking00 Ratings7.51019 Ratings
Change request and Case Management00 Ratings7.91131 Ratings
Budget and Expense Management00 Ratings7.71007 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Contactability
-
Ratings
monday.com
7.4
984 Ratings
0% below category average
Quotes/estimates00 Ratings7.7656 Ratings
Project & financial reporting00 Ratings7.5868 Ratings
Integration with accounting software00 Ratings7.1486 Ratings
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Contactabilitymonday.com
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Score 9.1 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
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Creatio
Score 9.1 out of 10
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Score 9.2 out of 10
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User Ratings
Contactabilitymonday.com
Likelihood to Recommend
7.0
(1 ratings)
8.7
(2200 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(31 ratings)
Usability
-
(0 ratings)
8.6
(2128 ratings)
Availability
-
(0 ratings)
8.3
(8 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
-
(0 ratings)
8.3
(1860 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.9
(7 ratings)
Configurability
-
(0 ratings)
8.4
(6 ratings)
Ease of integration
-
(0 ratings)
8.4
(6 ratings)
Product Scalability
-
(0 ratings)
7.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(6 ratings)
User Testimonials
Contactabilitymonday.com
Likelihood to Recommend
Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Read full review
monday.com
For content marketers, I would 100% recommend Monday.com. Applications like Trello are OK for basic tasks, but I think Monday is superior when you're running campaigns alongside regular content plus ad-hoc tasks (or have more than one product to market). I can see it working well for different scenarios, like sales, customer service, and finance, but I can only speak for my industry.
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Pros
Contactability
  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
Read full review
monday.com
  • I love that I can color-code sections/folders (I love color-coding!)
  • I love that I can automate the majority of things on Monday
  • I love the support I'm able to get when I don't know how to do something specific, I set up a call and get tips/tricks on how to accomplish what I'm wanting
Read full review
Cons
Contactability
  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
Read full review
monday.com
  • The billing model is awful for small businesses! monday.com makes you feel like they are doing you a favour. You literally pay for seats you don't use. The billing model should be a per seat model!
  • There are too many addons from monday.com and 3rd party vendors that you have to pay for. The value of those addons is debatable are often rebuildable outside of monday.com in a single use spreadsheet (which pay monthly for an addon that you only need to use once in a while?) or organisations are already using something else in their tech stack for that addon.
Read full review
Likelihood to Renew
Contactability
No answers on this topic
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Usability
Contactability
No answers on this topic
monday.com
monday.com enables quick creation of a basic project plan. In our office, we don't need a big, expensive Project Management System. We need a simpler, human-usable Work Management System. Most recently, monday.com added the four Predecessor Types to their Dependency feature. FS, SF, SS, FF are now part of monday.com's Dependency offering. This was my most-needed update, and monday.com provided it! I appreciate monday.com's rich library of Templates. However, my preference is to duplicate a useful project/board, then update it for my next project.
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Reliability and Availability
Contactability
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
Contactability
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Support Rating
Contactability
No answers on this topic
monday.com
Our CSM, Jonathan is AMAZING! He was only introduced to us a few months ago, and we've has fairly limited interactions so far, but he's an absolute legend! He seeks to understand our problems, workflows, etc. and carefully considers a positive outcome for us within the system's capabilities. He's a wealth of knowledge and we're really lucky to have him
Read full review
Online Training
Contactability
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Implementation Rating
Contactability
No answers on this topic
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Alternatives Considered
Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
Read full review
monday.com
We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
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Scalability
Contactability
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Return on Investment
Contactability
  • We got our people to become more open minded in trying new software and exploring options for automation.
  • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
  • Once used correctly, we did have a large increase in the number of new clients that our office handled.
Read full review
monday.com
  • My favourite example? We used it to take a failed start-up, one where the prime investor was considering pulling out - to being a listed business (EURONEXT) within 18 months. That business now has a market cap at around $200m.
  • Turnaround of a struggling health tech venture that was buried under endless spreadsheets by its investors - from loss-making to £2M EBITDA in two -years.
  • Offshoring - Through the adoption of Monday as a key workstream management tool (moving off JIRA) we were able to reduce resource costs by over £2m per annum, without any change in efficiency or quality.
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ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations