ContactMonkey vs. Flock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Flock
Score 9.4 out of 10
N/A
Flock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.
$0
for teams of 1-20 members
Pricing
ContactMonkeyFlock
Editions & Modules
No answers on this topic
Starter
$0
for teams of 1-20 members
Pro
$6
per month per user (ideal for teams of 20-100 users)
Enterprise
Contact Sales
for organizations of 100+ members
Offerings
Pricing Offerings
ContactMonkeyFlock
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
ContactMonkeyFlock
Features
ContactMonkeyFlock
Project Management
Comparison of Project Management features of Product A and Product B
ContactMonkey
-
Ratings
Flock
7.8
13 Ratings
2% above category average
Task Management00 Ratings8.311 Ratings
Gantt Charts00 Ratings7.27 Ratings
Scheduling00 Ratings9.010 Ratings
Workflow Automation00 Ratings8.011 Ratings
Mobile Access00 Ratings9.013 Ratings
Search00 Ratings7.011 Ratings
Visual planning tools00 Ratings6.38 Ratings
Communication
Comparison of Communication features of Product A and Product B
ContactMonkey
-
Ratings
Flock
8.4
13 Ratings
5% above category average
Chat00 Ratings9.713 Ratings
Notifications00 Ratings9.313 Ratings
Discussions00 Ratings9.013 Ratings
Surveys00 Ratings8.29 Ratings
Internal knowledgebase00 Ratings6.77 Ratings
Integrates with GoToMeeting00 Ratings10.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.06 Ratings
Integrates with Outlook00 Ratings6.04 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ContactMonkey
-
Ratings
Flock
7.1
12 Ratings
11% below category average
Versioning00 Ratings7.58 Ratings
Video files00 Ratings6.610 Ratings
Audio files00 Ratings6.610 Ratings
Document collaboration00 Ratings8.012 Ratings
Access control00 Ratings7.09 Ratings
Advanced security features00 Ratings6.39 Ratings
Integrates with Google Drive00 Ratings7.07 Ratings
Device sync00 Ratings8.211 Ratings
Best Alternatives
ContactMonkeyFlock
Small Businesses
Flock
Flock
Score 9.4 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Zoho Cliq
Zoho Cliq
Score 9.2 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactMonkeyFlock
Likelihood to Recommend
10.0
(2 ratings)
9.3
(13 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
9.5
(7 ratings)
Support Rating
9.0
(1 ratings)
8.8
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyFlock
Likelihood to Recommend
ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Titan.Mail
Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
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Pros
ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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Titan.Mail
  • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
  • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
  • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
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Cons
ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
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Titan.Mail
  • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
  • We used it heavily for about six months and it didn't hit too many other big negative points.
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Likelihood to Renew
ContactMonkey Inc.
Easy to use
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Titan.Mail
We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
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Usability
ContactMonkey Inc.
Easy for all users.
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Titan.Mail
It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
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Support Rating
ContactMonkey Inc.
Easy to contact, quick follow-up/
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Titan.Mail
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
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Implementation Rating
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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Titan.Mail
No answers on this topic
Alternatives Considered
ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Titan.Mail
Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
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Return on Investment
ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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Titan.Mail
  • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
  • We have not missed one calendar event with Flocks integration of our Google Calendar.
  • Being able to cut out or $99/month case management software has saved a ton of money each month.
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ScreenShots

Flock Screenshots

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