ContactPigeon vs. eTrigue DemandCenter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactPigeon
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…
$198
per month/billed annually
eTrigue
Score 6.0 out of 10
N/A
eTrigue DemandCenter is a marketing automation and channel marketing-as-a-service platform. Its key features include CRM integration, email marketing, real-time lead alerts, A/B email testing, and litmus email visualization testing.
$600
per month
Pricing
ContactPigeoneTrigue DemandCenter
Editions & Modules
Standard
$198.00
per month/billed annually
Pro
$385.00
per month/billed annually
Enterprise
$980.00
per month/billed annually
eTrigue DemandCenter pricing begins at:
$600
complete
Offerings
Pricing Offerings
ContactPigeoneTrigue
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ContactPigeoneTrigue DemandCenter
Top Pros
Top Cons
Features
ContactPigeoneTrigue DemandCenter
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
ContactPigeon
-
Ratings
eTrigue DemandCenter
6.3
16 Ratings
21% below category average
WYSIWYG email editor00 Ratings7.015 Ratings
Dynamic content00 Ratings6.013 Ratings
Ability to test dynamic content00 Ratings8.612 Ratings
Landing pages00 Ratings7.015 Ratings
A/B testing00 Ratings6.010 Ratings
Mobile optimization00 Ratings5.011 Ratings
Email deliverability reporting00 Ratings4.016 Ratings
List management00 Ratings6.015 Ratings
Triggered drip sequences00 Ratings7.04 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
ContactPigeon
-
Ratings
eTrigue DemandCenter
6.3
16 Ratings
21% below category average
Lead nurturing automation00 Ratings6.015 Ratings
Lead scoring and grading00 Ratings7.012 Ratings
Data quality management00 Ratings6.014 Ratings
Automated sales alerts and tasks00 Ratings6.014 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
ContactPigeon
-
Ratings
eTrigue DemandCenter
6.8
14 Ratings
11% below category average
Calendaring00 Ratings8.611 Ratings
Event/webinar marketing00 Ratings5.014 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
ContactPigeon
-
Ratings
eTrigue DemandCenter
6.6
11 Ratings
13% below category average
Social sharing and campaigns00 Ratings5.011 Ratings
Social profile integration00 Ratings8.38 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ContactPigeon
-
Ratings
eTrigue DemandCenter
6.7
16 Ratings
11% below category average
Dashboards00 Ratings7.016 Ratings
Standard reports00 Ratings6.016 Ratings
Custom reports00 Ratings7.013 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
ContactPigeon
-
Ratings
eTrigue DemandCenter
4.8
15 Ratings
45% below category average
API00 Ratings6.011 Ratings
Role-based workflow & approvals00 Ratings6.012 Ratings
Customizability00 Ratings6.014 Ratings
Integration with Salesforce.com00 Ratings9.011 Ratings
Integration with Microsoft Dynamics CRM00 Ratings1.06 Ratings
Integration with SugarCRM00 Ratings1.06 Ratings
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ContactPigeoneTrigue DemandCenter
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User Ratings
ContactPigeoneTrigue DemandCenter
Likelihood to Recommend
10.0
(4 ratings)
6.0
(24 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.7
(21 ratings)
Usability
-
(0 ratings)
8.9
(4 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.1
(1 ratings)
8.8
(4 ratings)
Implementation Rating
-
(0 ratings)
8.4
(3 ratings)
User Testimonials
ContactPigeoneTrigue DemandCenter
Likelihood to Recommend
ContactPigeon
Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
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eTrigue
The platform is most scalable-- works for small and large companies alike. Key for most of our clients is the little to no IT support required to implement and run the platform. I would definitely explore this when looking at a marketing automation platform beyond the "batch and blast" solutions. We've yet to have an issue working with our clients' sales and/or marketing teams to implement. And most of our clients work in the platform independent of the programs we run; are able to set up acampaign, upload lists and/or pull for CRM, and run reports on their own in very short turn.
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Pros
ContactPigeon
  • Push, Popup & Email Automation
  • Support Team
  • User Segmentation
  • Product Recommendation AI
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eTrigue
  • Really easy to use. We can build a campaign in about 30 minutes and our new hires can learn to use it very quickly.
  • Free phone support.
  • I can always get someone to help me and they actually return calls quicker than most all companies.
  • We are able to create campaigns before we finish all the assets. We can launch, then change the flow and add assets when they are ready.
  • Integration with Google AdWords is very easy to setup, and has lots of ROI and campaign peformance reporting.
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Cons
ContactPigeon
  • The UI is too complex sometimes (hopefully their support is always there for us!)
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eTrigue
  • I've never been too crazy about the reporting within DemandCenter. There is always a solution for any type of report I'm seeking, but it involves report designing (choosing data points dragging/dropping columns & rows) which is made difficult by the lack of descriptions & values for the data points. To their credit, they did release a new suite of simplified (and pretty) reports, dubbed "Marketing Effectiveness". Relegating the older, complicated (yet super-flexible) reports as "Business Analytics".
  • The UI will be a little unfamiliar at first. That is, where you think you should be clicking, you'll need to double-click or drag-and-drop. And I would say DemandCenter has always (and still does) have an issue with UI elements that are "windows within windows" or modal windows with scrolling. But, at least these UI components are consistent throughout the entire application - so once you're used to it, you can actually achieve some pretty impressive speeds.
  • One of DemandCenter's greatest features is being squished down to uselessness: Derived Data. As mentioned, I scrub our data on a regular basis, and this means filling/appending data, or extrapolating to fill missing data. DC released a feature called "Derived Data" that scours useful info from the prospect's IP address (mostly geographical info). Now, while you can create campaign & list conditions based on derived data, there is no easy way to simply extract that oh-so-valuable derived Country or State and have it map those values to the standard fields. Or at least let you export derived data. They have plans to fix this - but for now it's like dangling candy in front of a baby.
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Likelihood to Renew
ContactPigeon
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
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eTrigue
We have tried other systems and eTrigue is the easiest to use, easiest to train new people on, and most responsive support team we have ever experienced. They ask our input on new features they are developing, and have implemented some of our suggestions in their product rollouts. We get new features almost every month. We get live support without any cost, and they return our phone calls within an hour every time. They treat us like a true partner.
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Usability
ContactPigeon
No answers on this topic
eTrigue
Having used Marketo, Act-On, and Pardot, eTrigue is MUCH easier to use and easier to train new team members to use.
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Support Rating
ContactPigeon
It is honestly the best support team I've ever seen, always ready and willing to help.
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eTrigue
Been very happy with their responsiveness and ability to resolve issues
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Implementation Rating
ContactPigeon
No answers on this topic
eTrigue
You will need to think about which users you want to have each role, and the features allowed in each role. You should watch the training videos before you get live training. It saved us several hours as they had already answered 90% of our questions.
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Alternatives Considered
ContactPigeon
[I] haven't used other [products].
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eTrigue
Constant Contact offered now tracking, lead alerts. Marketo wasn't as flexible-- for example not easy to schedule campaigns in advance, to launch in the future. Also liked the interface and the DemandCenter lead alert format more than Marketo.
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Return on Investment
ContactPigeon
  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
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eTrigue
  • We get the upper hand on follow-up with return visitors... not by reverse DNS lookup or pattern match but by direct cookie validation. Inside sales productivity is boosted by 33% easy with eTrigue.
  • The alerts and data are lightning fast, giving marketing immediate feedback on campaign data and prospects.
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ScreenShots

ContactPigeon Screenshots

Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.

eTrigue Screenshots

Screenshot of Drag and drop campaign builder includes the statistics from each stepScreenshot of Prospect profiles show individual prospect detail, including activity, demographics and engagementScreenshot of Dashboards quickly show the results of marketing effortsScreenshot of Dashboards and reports quickly show the results of marketing effortsScreenshot of Highly configurable real-time lead alerts notify sales (or others) when prospects are taking specific actionsScreenshot of The home page quickly shows results that are configurable to each user.