ContactPigeon vs GreenRope

Likelihood to Recommend

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.

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Alicia Dearn

CEO + Trial Lawyer

Bellatrix PCLaw Practice, 1-10 employees

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Feature Rating Comparison

ContactPigeon

GreenRope

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ContactPigeon

GreenRope

Case management

Call center management

Help desk management

ContactPigeon

GreenRope

Lead management

Email marketing

ContactPigeon

Marketing automation

Compensation management

ContactPigeon

GreenRope

Mobile access

Pros

Really powerful custom automation
Omnichannel marketing automation (Email+Push Notifications+SMS)
Great support

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

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GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.

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Raylene Wall

Owner

Off the Wall Social Media ManagementMarketing and Advertising, 1-10 employees

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Cons

The UI is too complex sometimes (hopefully their support is always there for us!)

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

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The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.

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Andrea Hill

CEO, Owner

Hill Management Group, LLC (StrategyWerx, MentorWerx, SupportWerx, Mardrea Press)Management Consulting, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

GreenRope 8.8

Based on 8 answers

They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.

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Lance Labno

Owner and Doctor of Physical Therapy

Movement Solutions, LLCHealth, Wellness and Fitness, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

GreenRope 6.6

Based on 4 answers

It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.

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Renee Charbonneau

Editor/CEO

Belt Drive Betty MediaMedia Production, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

GreenRope 7.3

Based on 2 answers

Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.

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Verified User

Consultant in Corporate

Management Consulting Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

GreenRope 8.2

Based on 1 answer

I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win

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Renee Charbonneau

Editor/CEO

Belt Drive Betty MediaMedia Production, 1-10 employees

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Alternatives Considered

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

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We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!

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Wendy Tibus

President & Founder

The Original Get Movin' CrewFund-Raising, 1-10 employees

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Return on Investment

25% growth in Email orders (YoY).
Higher open rates up to +46%.

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Apostolis Lianos

eCommerce Manager

tetragonobookstores.grRetail, 11-50 employees

View all 1 answers on this topic

It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
We have high functionality and great features for a great cost.
People with varying levels of computer experience can use GreenRope and many of its features.

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Verified User

Engineer in Engineering

Building Materials Company, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ContactPigeon Editions & Modules

—

Additional Pricing Details

Pricing is based on volume unique contacts (visitor profile) and feature requirements.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$399*

* Per Account

GreenRope Editions & Modules

Edition

Starter	$149¹
Prime	$199¹
Pro	$249¹
Premium	$299¹
Powerhouse	$349¹
Supreme	$449¹
Ultimate	$699¹

Per Month [Unlimited Users]

Additional Pricing Details

All price plans include unlimited users, unlimited emails, and all features.

Rating Summary

ContactPigeon

GreenRope

ContactPigeon

GreenRope

ContactPigeon

GreenRope

ContactPigeon

GreenRope

ContactPigeon

GreenRope

ContactPigeon

GreenRope

Likelihood to Recommend

ContactPigeon

GreenRope

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

ContactPigeon

GreenRope

Cons

ContactPigeon

GreenRope

Likelihood to Renew

ContactPigeon

GreenRope

Usability

ContactPigeon

GreenRope

Support Rating

ContactPigeon

GreenRope

Implementation Rating

ContactPigeon

GreenRope

Alternatives Considered

ContactPigeon

GreenRope

Return on Investment

ContactPigeon

GreenRope

Screenshots

ContactPigeon

GreenRope

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ContactPigeon Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

GreenRope Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison