What users are saying about
5 Ratings
27 Ratings
5 Ratings
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Score 8.6 out of 100
27 Ratings
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Score 6.1 out of 100

Feature Set Ratings

    Sales Force Automation

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.4

    GreenRope

    84%
    GreenRope ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.6
    96%
    13 Ratings

    Workflow management

    N/A
    0 Ratings
    9.1
    91%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    8.3
    83%
    6 Ratings

    Opportunity management

    N/A
    0 Ratings
    9.8
    98%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.5
    95%
    11 Ratings

    Contract management

    N/A
    0 Ratings
    3.8
    38%
    5 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Interaction tracking

    N/A
    0 Ratings
    9.8
    98%
    12 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Customer Service & Support

    ContactPigeon

    Feature Set Not Supported
    N/A
    9.7

    GreenRope

    97%
    GreenRope ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.8
    98%
    12 Ratings

    Call center management

    N/A
    0 Ratings
    9.7
    97%
    8 Ratings

    Help desk management

    N/A
    0 Ratings
    9.8
    98%
    10 Ratings

    Marketing Automation

    ContactPigeon

    Feature Set Not Supported
    N/A
    9.2

    GreenRope

    92%
    GreenRope ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    12 Ratings

    Email marketing

    N/A
    0 Ratings
    9.6
    96%
    13 Ratings

    CRM Project Management

    ContactPigeon

    Feature Set Not Supported
    N/A
    9.7

    GreenRope

    97%
    GreenRope ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    9.6
    96%
    13 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.8
    98%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    9.8
    98%
    11 Ratings

    CRM Reporting & Analytics

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.9

    GreenRope

    89%
    GreenRope ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.3
    83%
    10 Ratings

    Customizable reports

    N/A
    0 Ratings
    9.5
    95%
    12 Ratings

    Customization

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.4

    GreenRope

    84%
    GreenRope ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    9.2
    92%
    13 Ratings

    Custom objects

    N/A
    0 Ratings
    8.2
    82%
    10 Ratings

    Scripting environment

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    API for custom integration

    N/A
    0 Ratings
    9.1
    91%
    10 Ratings

    Security

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.6

    GreenRope

    86%
    GreenRope ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.6
    86%
    6 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Social CRM

    ContactPigeon

    Feature Set Not Supported
    N/A
    9.0

    GreenRope

    90%
    GreenRope ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Social engagement

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Integrations with 3rd-party Software

    ContactPigeon

    Feature Set Not Supported
    N/A
    9.2

    GreenRope

    92%
    GreenRope ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Compensation management

    N/A
    0 Ratings
    9.5
    95%
    7 Ratings

    Platform

    ContactPigeon

    Feature Set Not Supported
    N/A
    7.8

    GreenRope

    78%
    GreenRope ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Attribute Ratings

    • ContactPigeon is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    9.1

    ContactPigeon

    91%
    3 Ratings
    8.9

    GreenRope

    89%
    23 Ratings

    Likelihood to Renew

    9.1

    ContactPigeon

    91%
    1 Rating
    8.8

    GreenRope

    88%
    8 Ratings

    Usability

    ContactPigeon

    N/A
    0 Ratings
    6.6

    GreenRope

    66%
    4 Ratings

    Performance

    ContactPigeon

    N/A
    0 Ratings
    8.2

    GreenRope

    82%
    2 Ratings

    Support Rating

    9.1

    ContactPigeon

    91%
    1 Rating
    7.3

    GreenRope

    73%
    4 Ratings

    Implementation Rating

    ContactPigeon

    N/A
    0 Ratings
    8.2

    GreenRope

    82%
    2 Ratings

    Likelihood to Recommend

    ContactPigeon

    It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
    Makis Paraskevopoulos | TrustRadius Reviewer

    GreenRope

    There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
    Alicia Dearn | TrustRadius Reviewer

    Pros

    ContactPigeon

    • Customized newsletters with segmentations to target specific customers according to their visits in our website.
    • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
    • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].
    Anonymous | TrustRadius Reviewer

    GreenRope

    • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
    • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
    • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
    • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
    • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
    Raylene Wall | TrustRadius Reviewer

    Cons

    ContactPigeon

    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Apostolis Lianos | TrustRadius Reviewer

    GreenRope

    • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
    • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
    • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
    Andrea Hill | TrustRadius Reviewer

    Pricing Details

    ContactPigeon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $198 per month/billed annually

    ContactPigeon Editions & Modules

    Edition
    Standard$198.001
    Pro$385.001
    Enterprise$980.001
    1. per month/billed annually
    Additional Pricing Details

    GreenRope

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $399

    Starting Price

    $149 Per Month [Unlimited Users]

    GreenRope Editions & Modules

    Edition
    Starter$1491
    Prime$1991
    Pro$2491
    Premium$2991
    Powerhouse$3491
    Supreme$4491
    Ultimate$6991
    1. Per Month [Unlimited Users]
    Additional Pricing Details
    All price plans include unlimited users, unlimited emails, and all features.

    Likelihood to Renew

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Makis Paraskevopoulos | TrustRadius Reviewer

    GreenRope

    GreenRope 8.8
    Based on 8 answers
    They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
    Lance Labno | TrustRadius Reviewer

    Usability

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    GreenRope

    GreenRope 6.6
    Based on 4 answers
    It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
    Renee Charbonneau | TrustRadius Reviewer

    Support Rating

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Makis Paraskevopoulos | TrustRadius Reviewer

    GreenRope

    GreenRope 7.3
    Based on 4 answers
    Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    GreenRope

    GreenRope 8.2
    Based on 2 answers
    I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
    Renee Charbonneau | TrustRadius Reviewer

    Alternatives Considered

    ContactPigeon

    [I] haven't used other [products].
    Anonymous | TrustRadius Reviewer

    GreenRope

    We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
    Wendy Tibus | TrustRadius Reviewer

    Return on Investment

    ContactPigeon

    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Apostolis Lianos | TrustRadius Reviewer

    GreenRope

    • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
    • We have high functionality and great features for a great cost.
    • People with varying levels of computer experience can use GreenRope and many of its features.
    Anonymous | TrustRadius Reviewer

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