Contentsquare is an enterprise experience intelligence and Digital Analytics platform designed to track, visualize, and optimize user journeys across websites and mobile applications. The platform captures digital interaction telemetry—such as clicks, scrolls, hovers, and page drop-offs—without manual event tagging to power Web Analytics, session replays, funnel visualization, and experience monitoring.
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GTreasury
Score8.4 out of 10
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GTreasury offers their treasury management system for funds and transfer management, liquidity tracking, customizable accounting rules with ERP integration, and other liquidity management features.
Hotjar is good for a first pass at understanding user sentiment or locating potential usability issues. There are features such as "rage clicked" which shows recordings or instances when a user rage clicked or had an issue with your site. Hotjar has also been helpful to launch intercept surveys on mobile, desktop, and app, which not all competitor software allow. Hotjar recordings are fun to watch. "Watching Hotjar like Netflix" is a favorite pastime at work.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is well-suited for providing information about what cash is available and its future outlook of it. It helped us to link the multiple bank accounts that we have globally into one consolidated location. We were then able to ensure that we had the cash required to meet the various business needs that we have.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heat mapping is great on Hotjar. It is a good place to start when you are looking at the UX & CRO on your website. You can see the % of people clicking on elements on a page, how far they scroll, and mouse movements.
Hotjar is great for session recordings. These record the mouse movements, clicks, pages and scrolls of a user in video format. You can watch these to investigate what works well on a site and identify potential roadblocks and bugs.
Hotjar is great as it ensures that users details are anonymous; for instance, if you are watching a session recording, you cannot see what a user types in a form field, as Hotjar blanks this out.
Hotjar has a poll function, so you can have polls on your website.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
[In my opinion, the] reporting functions are not user-friendly and [are] very confusing.
[I also believe that the] financial accounting module is also not user-friendly.
Operator security - [In my opinion,] the admin is confusing to set up new groups. Some languages in there were either no longer valid or changed. [Also, I believe that you] cannot disable users unless you move them to disable group. [I feel like it's] a bit weird.
Customer service support - [I feel it has] gotten better but [I, personally,] hope to see more improvement and timely responses.
[I believe] the location of certain functions is confusing as well. [In my experience,] I usually have to go to [the] search bar to search for what I am looking for.
FBAR - [I feel this is] also a bit confusing and hard to find. [In my case,] I had to ask where it is located, and [it was] definitely not where I would have expected it to [be]. I would assume it would be under reporting, but it was under [the] library and then maintenance or something.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
For small companies with limited user testing budgets, ClickTale serves as a useful user testing tool. When I cannot get the funds for in depth user testing, I always know that I have a baseline of information I can rely on
[I feel] it's too hard to use and navigate around [and] very difficult to manage/administer. We may keep it because [I feel] we [have] already gone through the pain point and don't want to risk going through that again. Unfortunately, if we keep it, [I believe] it's not because we love it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It is fairly easy to use, easy to explain, and easy to learn even for a non-techie like me. I admit I was a little intimidated when it was recommended by my developers, but I learned afterwards that there really was nothing to worry about. My experience has been awesome so far!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Good overall usability for what we have needed. We have not delved into any recent upgrades in modules, so there could be better functionality within the system today that we are not currently leveraging. We plan on doing a refresh in 2022 to see where we might be able to take advantage of the recent offerings within the modules we use today.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Weekly meetings and updates a plus Set realistic timeline expectations Have a good project manager Make sure everyone is following the same time line and dependencies list Keep track of a future state or out of scope list You may need to change the scope and do a project request form change, that's OK if you determine a key function has been missed Don't be afraid to extend the timeline to make sure through testing has been done prior to going live Document set up decisions, how reports and worksheets work, and why certain user codes are or are not in the positioning reports.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ContentSquare [(Clicktale)] is going deeper on UX understanding than traditional web analytics tools. You can truly understand how a page is used (where users click or even miss click, on which part of the page they are spending most of their time, if some links are clicked but bad positioned on the page...), and that's a thing you can't really measure trough a traditional web analytics tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Simple and far more user-friendly than most other TMS applications I have used in the past. Very strong core TMS foundation and functionality. Addressing some of the known issues and shortfalls would go a long way in taking a much bigger market share from some of the other main players in the TMS space. GTreasury was also very competitive on price and cost-effective.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our UX team can now use hard data to back up and validate design decisions that we make. Our role as usability experts is becoming more respected and integral to business objectives because we now have data that can back up our field of study and prove that our roles are demonstrably useful and necessary.
HotJar allows our small team of 3 UX designers to get research data as if we were a much larger team. Instead of painstakingly using our time to do guerrilla research, endless user observations, and other types of manual testing, we can now get a significant portion of our data from HotJar.
Using HotJar is actually giving our team a sense of excitement and enjoyment in our day-to-day usability work. Instead of seeing UX as a chore, HotJar is making data gathering and analyzing more fun, because we can see tangible results from a much larger pool of user/user-data than we could in the past.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very positive ROI allowing us to take our daily cash target down to 1% of total admitted Assts. Prior to GTreasury we were running close to 20%.
Reduced bank service cost initially by $300,000+ and annually a minimum of $50,000.
Allowed us to maintain and streamline Treasury Staff FTE level, with the ability to train other areas for self service payment research, so the Treasury Analyst can focus on value added analysis tasks.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
