TrustRadius

ContractHero vs. PandaDoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContractHero
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
ContractHero is a contract management software for mid-sized and enterprise businesses. Its platform is used to manage all aspects of contracts, deadlines, and signatures. Automated reports and analyses help reduce costs, leverage financial opportunities, and improve risk management. With its integrations, API access, customization options, and customer support, ContractHero is presented as an ideal solution for companies with complex structures and…N/A
PandaDoc
Score 8.6 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$35
per month per seat
Pricing
ContractHeroPandaDoc
Editions & Modules
Essential
Contact Sales
per month Dashboard with contract overview, Automatic deadline management, Mass import, Intelligent contract analysis (AI), Onboarding, setup and training ISO27001-certified
Professional
Contact Sales
per month Everything from Essential, Integrations, Digital signatures (FES & QES), Individual data exports, Telephone support
Enterprise
Contact Sales
per month Everything from Professional, Personal account manager, Multi-client capability, Custom Single Sign-On, Multi-factor authentication, Automatic backups
Starter
$35
per month per seat
Business
$65
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
ContractHeroPandaDoc
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional Details—PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
More Pricing Information
Community Pulse
ContractHeroPandaDoc
Considered Both Products
ContractHero
Verified User
Anonymous
Chose ContractHero
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
Verified User
Anonymous
Chose ContractHero
We opted for ContractHero after comparing it with other solutions due to its emphasis on collaboration, robust search capabilities, and comprehensive audit trail. The platform aligns perfectly with our company's commitment to transparency and accountability.
CG
Christian Gärber
Senior Consultant
Chose ContractHero
ContractHero stands out with its user-friendly interface, comprehensive features, and high efficiency. Its intuitive design allows for easy handling, while the extensive features ensure effective contract management. Due to its combination of user-friendliness and powerful …
PandaDoc
Verified User
Anonymous
Chose PandaDoc
We've used PandaDoc at previous organizations, and we liked this the best because of how modern it looks and how easy it is to use.
Verified User
Anonymous
Chose PandaDoc
Our office selected PandaDoc since it was better in terms of saving money. The cost was the most important factor when determining which site to use.
Verified User
Anonymous
Chose PandaDoc
PandaDoc is a more polished, professional, and 'legitimate' software site than other solutions, since PandaDoc really specializes in creating professional proposals, quotes and invoices. The eSignature capacity and pricing table capacity embedded in the documents as well as …
Verified User
Anonymous
Chose PandaDoc
I think PandaDoc is more modern and has a more user-friendly nature than DocuSign. We preferred Pandadoc because it allowed multiple workspaces, enabling different teams to have varying levels of access. This was incredibly useful, as it meant HR and Legal could only view …
Verified User
Anonymous
Chose PandaDoc
I find it easier to automate and create templates in PandaDoc. Specifically the templates. Also, connecting through API is easier (our IT team says so, I'm not qualified to evaluate that). Pricing is also something important, when we acquired PandaDoc it was cheaper so we were …
Samuel Robinson | TrustRadius Reviewer
Samuel Robinson
Director of Partnerships
Chose PandaDoc
PandaDoc is a less clunky user experience, not only on the signature process and review, but also on the document creation process.
Chose PandaDoc
PandaDoc is equal to DocuSign in every significant way except for its level of adoption; however, the pricing of PandaDoc is so much better that it's clearly the best choice for our firm.
Verified User
Anonymous
Chose PandaDoc
ease of use and simplicity for the customer experience
Verified User
Anonymous
Chose PandaDoc
PandaDoc has a simple, integrated eSignature component, which is our primary reason for using it over its competitors.
Verified User
Anonymous
Chose PandaDoc
We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our …
Verified User
Anonymous
Chose PandaDoc
While great, HubSpot Sales Hub creates agreements and collectible payments but is not as UX/UI friendly as PandaDoc.
Verified User
Anonymous
Chose PandaDoc
PandaDoc and DocuSign are very similar in functionality and design, but I prefer to use PandaDoc's interface. It is so easy to use and I prefer PandaDoc's interface and UI. It feels a little cleaner and a little more professional to me when compared with DocuSign's interface …
Verified User
Anonymous
Chose PandaDoc
much better. The pricing structures worked a lot better than the other companies because we are a small clinic
Steve Foster | TrustRadius Reviewer
Steve Foster
Vice President and CFO
Chose PandaDoc
PandaDoc provided similar features and functionality at a better price, but the "tipping point" was integrated e-signatures.
Verified User
Anonymous
Chose PandaDoc
To be able to block certain fields within templates and contracts, so that the commercial team can negotiate the rest and adapt them but cannot change those purely legal clauses that should not be negotiated or changed without the approval of the legal department. I also find …
Verified User
Anonymous
Chose PandaDoc
We briefly used Proposify, and it had some nice options for creating more ascetically pleasing proposals and contracts. However, it was far more time-consuming, and any gain in asceticism did not outweigh the significant loss in efficiency, simplicity, and reliability of using …
Jasen Herr | TrustRadius Reviewer
Jasen Herr
General Manager
Chose PandaDoc
There is no comparison. PandaDoc is far superior to any others I've seen. That's why I moved my company over when I saw the were using docusign
Daryl Smith | TrustRadius Reviewer
Daryl Smith
Head of Growth - Real Estate
Chose PandaDoc
Conga was difficult to build template contracts and not as simple to set up templates, etc., for our sales contracts as Pandadoc has been (simple drag-and-drop in Pandadoc). The automation and integration between our Salesforce and Conga accounts were not working correctly, so …
Verified User
Anonymous
Chose PandaDoc
PandaDoc serves its purpose, but I feel it is behind large competitors like DocuSign in managing contracts.
AM
Ashley Mareko
Partner and Director
Chose PandaDoc
We chose PandaDoc for its ease of use and tools that allow a professional feel. The convenience for our clients to review and sign agreements also helped us make the decision to go with PandaDoc.
Features
ContractHeroPandaDoc
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
ContractHero
7.7
Ratings
5% below category average
PandaDoc
-
Ratings
Contract creation7.40 Ratings00 Ratings
Contract templates7.80 Ratings00 Ratings
Clause library/saved fields7.70 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
ContractHero
9.0
Ratings
10% above category average
PandaDoc
-
Ratings
Contract sharing9.50 Ratings00 Ratings
Contract editing8.50 Ratings00 Ratings
Collaborating on contracts9.10 Ratings00 Ratings
Approval process9.10 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
ContractHero
9.3
Ratings
12% above category average
PandaDoc
-
Ratings
Contract database9.50 Ratings00 Ratings
Contract search9.50 Ratings00 Ratings
Contract milestone reminders & alerts9.50 Ratings00 Ratings
Custom contract reports9.10 Ratings00 Ratings
Tracking contract status9.10 Ratings00 Ratings
Best Alternatives
ContractHeroPandaDoc
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 10.0 out of 10
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 8.6 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.8 out of 10
DocuSign
DocuSign
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContractHeroPandaDoc
Likelihood to Recommend
9.1
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
8.8
(0 ratings)
8.3
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.6
(0 ratings)
Support Rating
8.5
(0 ratings)
6.1
(0 ratings)
Implementation Rating
-
(0 ratings)
6.3
(0 ratings)
Configurability
-
(0 ratings)
2.8
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.6
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.7
(0 ratings)
Vendor pre-sale
-
(0 ratings)
6.7
(0 ratings)
User Testimonials
ContractHeroPandaDoc
Likelihood to Recommend
ContractHero shines in scenarios requiring cross-functional collaboration on contracts. It might be less suitable for organizations heavily reliant on mobile contract management or those with a strong emphasis on advanced analytics.
Verified User
Anonymous
Read full review
Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Allows clients to remotely execute documents.
  • Tracks the progress of document execution.
  • Emails clients to remind them to sign documents so we don't have to follow up.
  • Emails us when documents have been fully executed.
  • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
Phil Goldberg | TrustRadius Reviewer
Read full review
Cons
No answers on this topic
  • I would like to see the ability to LOCK a field instead of locking an entire block or document.
  • I would like to see more standard features that need to be part of the service instead of add-ons.
  • Would like to see an option to allow different levels of users than just the two standard options.
Karina Alvarez | TrustRadius Reviewer
Karina Alvarez
Administrative Manager
Read full review
Likelihood to Renew
No answers on this topic
We have been using it for a few years now and find it vital to getting our bids out quickly and accurately to our customers. We can get a request for information from a customer and once we have their basic parameters create a professional bid in minutes. It's actually usually harder to find out what the customer wants than to use PandaDoc and create a document with it
Bil Thompson | TrustRadius Reviewer
Bil Thompson
C.O.O. / Project Leader
Read full review
Usability
The platform excels in delivering an intuitive and user-friendly experience. Its seamless navigation, clear interface, and efficient features make it a standout choice. From my experience, ContractHero demonstrates excellence in usability, providing a hassle-free and enjoyable user experience.
CG
Christian Gärber
Senior Consultant
Read full review
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
CT
Read full review
Reliability and Availability
No answers on this topic
We haven't had any real issues regarding downtime as of yet.
Verified User
Anonymous
Read full review
Performance
No answers on this topic
As I mentioned earlier - performance is near perfect as I can create, send, adjust my documents. I love the tracking feature as well as I can tell when my documents have been seen and by whom. The only issue I have run into is with saving and formatting - occasionally the file document does not save with the newly assigned name or the content of the document does not stay formatted nicely.
JJ
Joanne Jordan
Business Development and Partnerships Officer
Read full review
Support Rating
The support for ContractHero has been reliable, with prompt responses to our queries. A more video series would be amazing to help and fasten up the onboarding process
Verified User
Anonymous
Read full review
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
MV
Melissa Veinotte
Registered Storage Designer
Read full review
Implementation Rating
No answers on this topic
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
LS
Linda Stefani
Operations Director
Read full review
Alternatives Considered
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
Verified User
Anonymous
Read full review
PandaDoc is a more polished, professional, and 'legitimate' software site than other solutions, since PandaDoc really specializes in creating professional proposals, quotes and invoices. The eSignature capacity and pricing table capacity embedded in the documents as well as fillable fields, pre-made, customizable and reusable templates also make PandaDoc stand out.
Verified User
Anonymous
Read full review
Scalability
No answers on this topic
I agree. We have created folders for multiple departments and have been successful with the usage.
LS
Linda Stefani
Operations Director
Read full review
Return on Investment
No answers on this topic
  • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
  • We have been able to find older documents very easily.
  • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
Verified User
Anonymous
Read full review
ScreenShots

ContractHero Screenshots

Screenshot of the ContractHero dashboardScreenshot of contract detailScreenshot of the category administratorScreenshot of task remindersScreenshot of the E-signature interfaceScreenshot of AI - prompts

PandaDoc Screenshots

Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.