Solid Product for Secure Document Sharing
June 18, 2024

Solid Product for Secure Document Sharing

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PandaDoc

We use PandaDoc to send legal documents that need e-signature to individuals, send secure documents with personal information, and will likely use the new Rooms feature in the future for onboarding. It is also used to send promissory notes. With the new features, we may expand the scope of what we will use PandaDoc for.

Pros

  • Add new features based on user feedback
  • Search for documents based on key words
  • Create templates for common documents that need sending

Cons

  • The automatic snapping of added fields in templates could be toggleable to more easily place fields where they need to be
  • When fields are duplicated, the generated Field IDs can get long (e.g. Text_1, Text_1_1, Text_1_1_1, etc)
  • Loading screens are sometimes long
  • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
  • We have been able to find older documents very easily.
  • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
  • Sending documents with personal information for any purpose, like HR documents
  • Supply order requests within the office
  • Posting a link for people to submit applications

Do you think PandaDoc delivers good value for the price?

Yes

Are you happy with PandaDoc's feature set?

Yes

Did PandaDoc live up to sales and marketing promises?

Yes

Did implementation of PandaDoc go as expected?

Yes

Would you buy PandaDoc again?

Yes

PandaDoc is great for a team to send legal documents that need signatures. It is also a great platform that has many new features being added each quarter. If you find yourself doing certain tasks often, like sending batch documents, you may need to pay more, so looking around for the best deal is necessary. PandaDoc has a good user interface and good customer service.

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