What users are saying about
3 Ratings
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Score 9.4 out of 100
5 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

ContractZen

ContractZen is perfect for a team or SMB use case. We use it to store all contracts: HR, services bought, subcontractors and sales. The benefits are somewhat different for different types of contracts, but having all in the same place is a benefit in and of itself.
Petri Aukia | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

A great solution:
  1. templatizing agreement types;
  2. driving workflows with conditions,
  3. archiving documents and attributing them by master data
I had wished that it was easier to engineer workflows and templates (greatest opportunity to expand).
Jeanette Wayne | TrustRadius Reviewer

Pros

ContractZen

  • Intuitive and easy to use.
  • Good metadata structure.
  • Also has a desktop (browser) version.
  • Sharing and collaborative working with documents is one of the handiest I've seen in comparable systems.
Petri Vuorinen | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

  • User-friendly.
  • Seamless integration.
Anonymous | TrustRadius Reviewer

Cons

ContractZen

  • The iPhone application is underpowered, I suggest using the web version also on mobile devices.
Petri Aukia | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

  • Not user intuitive.
  • Unreliable - crashes and you don't know if your contract was sent to the client.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ContractZen

ContractZen 9.1
Based on 1 answer
The inexpensive ContractZen saves time and money and is a joy to use
Petri Aukia | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

No score
No answers yet
No answers on this topic

Usability

ContractZen

ContractZen 9.1
Based on 1 answer
The data is stored and presented in a logical fashion. The main screens are straightforward and simple. The email to sign -functionality with the signing directly on a mobile device is easy enough to get some real traction.
Petri Aukia | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

No score
No answers yet
No answers on this topic

Support Rating

ContractZen

ContractZen 9.1
Based on 1 answer
The issues we've had have been solved quickly via standard email support
Petri Aukia | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

DocuSign CLM, formerly SpringCM 1.0
Based on 1 answer
I am constantly experiencing issues with SpringCM.
Anonymous | TrustRadius Reviewer

Implementation Rating

ContractZen

ContractZen 9.1
Based on 1 answer
The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
Petri Aukia | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

No score
No answers yet
No answers on this topic

Alternatives Considered

ContractZen

ContractZen is true value for the money and far more simpler than more advanced systems
Petri Vuorinen | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

We selected SpringCM because we needed just a basic contract repository. We did not need a full contract life cycle product.
Larry Lueck | TrustRadius Reviewer

Return on Investment

ContractZen

  • I have saved 50% of my time when managing and sharing bids and agreements.
  • I'll never miss a contract end date - ContractZen has already saved 15% of my total annual contract value.
Petri Vuorinen | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

  • Shorter time to market, 364%
  • Fewer process cycles (425% improvement)
Jeanette Wayne | TrustRadius Reviewer

Screenshots

DocuSign CLM, formerly SpringCM

Pricing Details

ContractZen

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContractZen Editions & Modules

Edition
ContractZen9.501
  1. Price per user per month (billed annually)
Additional Pricing Details

DocuSign CLM, formerly SpringCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DocuSign CLM, formerly SpringCM Editions & Modules

Additional Pricing Details

Add comparison