ContractZen's Governance Cloud for SMBs features a board portal, entity management, contract management, virtual data rooms (VDR), and more – powered by AI. ContractZen was built to speed up operations, minimize risks, and maximize company value in due diligence situations.
$114
per year per user
GEP SMART
Score 7.6 out of 10
Enterprise companies (1,001+ employees)
GEP SMART is a procurement platform, meant as an end-to-end unified procurement solution that provides synergy between finance and purchasing and process fluidity.
N/A
Pricing
ContractZen
GEP SMART
Editions & Modules
Standard
$9.50
per month (billed annually) per user
Advanced
$27
per month (billed annually) per user (5 user minimum)
Custom
Contact Sales
for large organizations with over 50 users
No answers on this topic
Offerings
Pricing Offerings
ContractZen
GEP SMART
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
ContractZen offers a Custom Plan designed for organizations with more than 50 users. This plan includes all features from the Advanced Plan, with the added benefit of customization to meet any specific business needs.
Pricing follows a user-based licensing model, where fees are calculated per user and billed annually.
The pricing for the Custom Plan is determined based on the size, requirements, and scope of the organization. ContractZen works with each customer to tailor the plan to best fit their governance and compliance needs.
ContractZen can be set up independently through the ContractZen website, Microsoft AppSource, or Azure Marketplace. Every new account includes a 30-day free trial with full access to all features—no credit card required.
ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
They are starting to expand in the direct procurement area and it would be good to see continued offerings in this area. The GEP supplier portal is a great way for suppliers to maintain visibility and increase efficiencies without an additional charge to the supplier. It has a high ease of use.
The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
The account team is there to listen client concerns and business needs.
The engineering team is willing to share their concepts in development and vet with their clients prior to production release. They value client feedback.
GEP has a lot of progressive thinkers and is willing to invest in new technology trends such as AI, Machine Learning, digital adoption, etc.
Our organization has yet to take advantage of upgrading to the latest version of GEP SMART. The version that we are on does not make use of the full screen for the different internal windows and pop-up windows. I find it cumbersome to scroll left-right and up-down on the smaller windows when there is much real-estate on the screen that could optimize the user interface.
GEP SMART provides technical support but our vendors seem to have some difficulty logging in to their profiles and updating their information. Occasionally, the salesperson delegates to another internal member so we'll have to set up the new member with their log in.
The digital signature process requires that the signers of the agreement be defined before the agreement is routed for approval. Sometimes our vendors have a pool of signers that could sign the agreements and it can become a small challenge to change the signers after it has already been defined in GEP SMART.
The tool is fantastic, but we are investigating a broader spend management solution at the moment which may mean we look in a different direction for this capability, most likely internally developed.
The platform's usability compares favorably with those that it competes within the market. Our employees have not endured a stressful change management process because the tool is relatively intuitive. The advantage of being cloud-native and built with usability in mind from the get-go gives GEP a real advantage over many of its competitors.
I experience many issues in the UAT environment when the page is slow to load or will not load at all. I use the UAT environment to run training sessions to take potential users through all the functionality available. When the system is slow to load and keeps crashing it gives potential users a very bad first impression and significantly reduces the adoption rate.
The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
The support team is responsive, smart, and knowledgeable about their product and about our business needs. They are also flexible to respond to questions and find solutions to our requirements.
The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
Although we had encountered many bugs, GEP was able to address them quickly, and sent a technical person to sit in our hands-on training sessions to address bugs efficiently
We selected GEP SMART for its ability to offer a full end-to-end integrated source-to-pay solution, pricing, and ease of use. There was an implementation series offered by GEP, as well as flexibility, customization, account management team dedication, and the overall service and support.
GEP SMART has improved our spend analytics speed by allowing analysis to be completed in minutes compared to days when we previously used Excel spreadsheets.
The SMART Sourcing (RFX) solution has greatly improved the consistency of our supplier quoting and information gathering process.
