What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
Mailchimp
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2295 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 2295 reviews and ratings
Feature Set Ratings
Sales Force Automation
8.3
ConvergeHub
83%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 9/9 features
ConvergeHub ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating

N/A
0 Ratings
Workflow management
9.0
90%
1 Rating

N/A
0 Ratings
Territory management
8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating

N/A
0 Ratings
Contract management
8.0
80%
1 Rating

N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating

N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating

N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating

N/A
0 Ratings
Email marketing
9.0
90%
1 Rating

N/A
0 Ratings
CRM Project Management
9.0
ConvergeHub
90%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating

N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating

N/A
0 Ratings
Reporting
9.0
90%
1 Rating

N/A
0 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating

N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating

N/A
0 Ratings
Customization
7.5
ConvergeHub
75%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating

N/A
0 Ratings
API for custom integration
7.0
70%
1 Rating

N/A
0 Ratings
Platform
9.0
ConvergeHub
90%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating

N/A
0 Ratings
Security
9.0
ConvergeHub
90%

Mailchimp
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating

N/A
0 Ratings
Email & Online Marketing
ConvergeHub
Feature Set Not Supported
N/A

8.1
Mailchimp
81%
Mailchimp ranks higher in 9/9 features
Mailchimp ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings

8.2
82%
380 Ratings
Dynamic content
N/A
0 Ratings

7.8
78%
366 Ratings
Ability to test dynamic content
N/A
0 Ratings

8.0
80%
354 Ratings
Landing pages
N/A
0 Ratings

7.7
77%
283 Ratings
A/B testing
N/A
0 Ratings

8.2
82%
314 Ratings
Mobile optimization
N/A
0 Ratings

8.2
82%
378 Ratings
Email deliverability reporting
N/A
0 Ratings

8.6
86%
617 Ratings
List management
N/A
0 Ratings

8.1
81%
399 Ratings
Triggered drip sequences
N/A
0 Ratings

7.8
78%
281 Ratings
Lead Management
ConvergeHub
Feature Set Not Supported
N/A

9.1
Mailchimp
91%
Mailchimp ranks higher in 4/4 features
Mailchimp ranks higher in 4/4 features
Lead nurturing
N/A
0 Ratings

6.3
63%
2 Ratings
Lead scoring and grading
N/A
0 Ratings

10.0
100%
1 Rating
Data quality management
N/A
0 Ratings

10.0
100%
1 Rating
Automated sales alerts and tasks
N/A
0 Ratings

10.0
100%
1 Rating
Campaign Management
ConvergeHub
Feature Set Not Supported
N/A

10.0
Mailchimp
100%
Mailchimp ranks higher in 2/2 features
Mailchimp ranks higher in 2/2 features
Calendaring
N/A
0 Ratings

10.0
100%
1 Rating
Event/webinar marketing
N/A
0 Ratings

10.0
100%
1 Rating
Social Media Marketing
ConvergeHub
Feature Set Not Supported
N/A

10.0
Mailchimp
100%
Mailchimp ranks higher in 2/2 features
Mailchimp ranks higher in 2/2 features
Social sharing and campaigns
N/A
0 Ratings

10.0
100%
2 Ratings
Social profile integration
N/A
0 Ratings

10.0
100%
1 Rating
Reporting & Analytics
ConvergeHub
Feature Set Not Supported
N/A

7.7
Mailchimp
77%
Mailchimp ranks higher in 3/3 features
Mailchimp ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

7.6
76%
62 Ratings
Standard reports
N/A
0 Ratings

8.2
82%
394 Ratings
Custom reports
N/A
0 Ratings

7.2
72%
40 Ratings
Platform & Infrastructure
ConvergeHub
Feature Set Not Supported
N/A

8.1
Mailchimp
81%
Mailchimp ranks higher in 6/6 features
Mailchimp ranks higher in 6/6 features
API
N/A
0 Ratings

8.8
88%
2 Ratings
Role-based workflow & approvals
N/A
0 Ratings

10.0
100%
1 Rating
Customizability
N/A
0 Ratings

5.6
56%
2 Ratings
Integration with Salesforce.com
N/A
0 Ratings

8.1
81%
2 Ratings
Integration with Microsoft Dynamics CRM
N/A
0 Ratings

8.1
81%
2 Ratings
Integration with SugarCRM
N/A
0 Ratings

8.1
81%
2 Ratings
Attribute Ratings
- Mailchimp is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating

8.3
Mailchimp
83%
431 Ratings
Likelihood to Renew
ConvergeHub
N/A
0 Ratings

8.7
Mailchimp
87%
49 Ratings
Usability
ConvergeHub
N/A
0 Ratings

8.5
Mailchimp
85%
320 Ratings
Availability
ConvergeHub
N/A
0 Ratings

10.0
Mailchimp
100%
8 Ratings
Performance
ConvergeHub
N/A
0 Ratings

10.0
Mailchimp
100%
10 Ratings
Support Rating
ConvergeHub
N/A
0 Ratings

10.0
Mailchimp
100%
16 Ratings
Implementation Rating
ConvergeHub
N/A
0 Ratings

8.8
Mailchimp
88%
40 Ratings
Product Scalability
ConvergeHub
N/A
0 Ratings

9.3
Mailchimp
93%
4 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Mailchimp
Creating email templates to reuse can be a daunting task, especially if you are not a developer or have strong front end experience. Mailchimp allowed us to get our templates up and running pretty quickly and we were able to preview how they rendered easily as well. Additionally, we have a small audience list but it changes pretty quickly, so we want to make sure we are sending to actual subscribed recipients to maintain a positive reputation score. Mailchimp allows us to stay on top of our recipient list quite easily. Highly recommend this tool, especially if you don't have a large team and you are just getting started with Email Marketing.
System Designer
BNTSFood & Beverages, 501-1000 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Mailchimp
- Mailchimp's interface is comfortable, we made it part of our daily work and handle every little aspect and tool which is quite useful.
- Sending mass emails and reviewing the clients who have seen them, allows us to manage favorable content of our product and reach our potential clients, categorize the content, and speed up the work a lot.
- One of the most important functions for our work team is the analysis and gathering of information to form reports with every detail that we study from our clients and evaluate the best options in our promotional campaigns.
Marketing Assistant
Safe Travel CartagenaLeisure, Travel & Tourism, 51-200 employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Mailchimp
- It would be great if the email template edit screen didn't save automatically.
- It is possible to enhance various marketing forms such as a/b testing, social media emails, and so on.
- The OTP might take a long time to arrive when asked for during the login process.

Verified User
Administrator in Information Technology
Information Technology & Services Company, 10,001+ employeesPricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Mailchimp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Mailchimp Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
ConvergeHub
No score
No answers yet
No answers on this topic
Mailchimp
Mailchimp 8.7
Based on 49 answers
We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
Digital Marketing Strategist
CaseMetrixLegal Services, 1-10 employees
Usability
ConvergeHub
No score
No answers yet
No answers on this topic
Mailchimp
Mailchimp 8.5
Based on 320 answers
Mailchimp has made it easier to create and experiment with different landing pages and emails. I’ve also used Mailchimp to create new landing pages for products and services and AB testing has been so easy to find results. Lastly, its usability for testing emails is great and allows me to see dynamic elements.

Verified User
Consultant in Marketing
Marketing & Advertising Company, 11-50 employeesReliability and Availability
ConvergeHub
No score
No answers yet
No answers on this topic
Mailchimp
Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Risk Manager, and Insurance Agent
Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees
Performance
ConvergeHub
No score
No answers yet
No answers on this topic
Mailchimp
Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Risk Manager, and Insurance Agent
Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees
Support Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Mailchimp
Mailchimp 10.0
Based on 16 answers
Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
Owner
Patterson-Robbins and Company LLCMarket Research, 1-10 employees
Implementation Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Mailchimp
Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Digital Marketing Specialist
Thoughtprocess InteractiveInternet, 11-50 employees
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Mailchimp
Mailchimp provides a variety of email templates but the problem in most cases is it doesn't fit our requirements. You need HTML and CSS knowledge to update the template. It supports only the English language, it should provide the template in other languages like Spanish or French, etc. Its interface is not very aesthetic that needs to improve. Campaign creation takes time because of the clumsy interface provided by Mailchimp.
Senior Software Engineer
SS&C TechnologiesComputer Software, 10,001+ employees
Scalability
ConvergeHub
No score
No answers yet
No answers on this topic
Mailchimp
Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Risk Manager, and Insurance Agent
Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Mailchimp
- The free version of Mailchimp has a great ROI. There isn't any up-front cost and you can do so much with this version.
- The analytics and statistics for the reporting are a great way to see if what you're doing is working for your business.
Marketing Manager
Visit Lebanon ValleyNon-profit Organization Management, 1-10 employees