ConvergeHub vs Mailchimp

Likelihood to Recommend

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Since with activity tracking tools it is possible to review the movement of certain groups of people online, and thus be able to create marketing plans based on the information collected through such tracking, which would work in the same way as a market study does. If the situation warrants to separate the type of audience you want to reach with the meetings, so that a certain amount of emails is only sent to a specific target to ensure better results in terms of sales completion, and the other is segmented for other campaigns to be carried out and it is easy to identify them at the time of doing so, or simply to discard them. Mailchimp integrates very well with Wordpress through a Mailchimp plug-in for web pages developed within the CMS service, so that it can be used to add contact information forms directly to the web page, in case of not resorting to emails as the main advertising method.

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Richard Delgado

Immigration Attorney

MLWLAWYERLegal Services, 201-500 employees

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Feature Rating Comparison

ConvergeHub

Mailchimp

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ConvergeHub

Mailchimp

Case management

ConvergeHub

Mailchimp

Lead management

Email marketing

ConvergeHub

Mailchimp

Task management

Billing and invoicing management

Reporting

ConvergeHub

Mailchimp

Pipeline visualization

Customizable reports

ConvergeHub

Mailchimp

Custom fields

API for custom integration

ConvergeHub

Mailchimp

Mobile access

ConvergeHub

Mailchimp

Role-based user permissions

ConvergeHub

Mailchimp

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

ConvergeHub

Mailchimp

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

ConvergeHub

Mailchimp

Calendaring

Event/webinar marketing

ConvergeHub

Mailchimp

Social sharing and campaigns

Social profile integration

ConvergeHub

Mailchimp

Dashboards

Standard reports

Custom reports

ConvergeHub

Mailchimp

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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I love how Mailchimp provides me with a very modern and streamlined design for all my ad campaigns. Mailchimp allows me to add a variety of templates, as it allows me to add drag-and-drop templates and also allows me to place classic templates. The colors and designs of the templates are unmatched and outperform all types of competition.
The reports that Mailchimp offers me are really complete, despite the fact that the reports look very boring, I consider that they contain the information necessary to understand the performance generated by one or more advertising campaigns.
It has an excellent integration with social networks such as: Facebook, Instagram. Currently, we use Mailchimp with integration in these two social networks and we have had a great result as we have managed to expand the delivery of our campaigns.

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Sasha Brito

Marketing Director

GAL Real EstateReal Estate, 1001-5000 employees

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Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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One of the negative reviews that I must mention about MailChimp is the fact that the free trial it offers is quite limited. Currently this free trial does not allow users to create follow-up messages to contacts, this means that it is impossible for automated messages to be created that work through the actions of each client. I would like this free trial to be more complete and allow that function to be performed, as this would capture the attention of new users and allow them to fully test the platform.
On some occasions we have had problems with MailChimp's anti-spam system. When we send public campaigns through our social networks, sometimes we receive false accesses to our campaigns by bots or malicious people, which directly affects the impact or traffic that we can collect in a campaign. I wish I could have a better anti-spam system to protect me from this.

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Carmen Rodriguez

Enterprise Retail Sales Manager

Bank of AmericaBanking, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Mailchimp 9.4

Based on 49 answers

Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!

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Valie Robbins

Owner

Patterson-Robbins and Company LLCMarket Research, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Mailchimp 8.6

Based on 229 answers

I gave 9 out of 10 to Mailchimp because Mailchimp is one of the best platforms for basic to medium Email marketing business and as well as they provide the very best deliverability ratio than other platforms. Mailchimp's price is quite higher but their features are pretty good and very effective for email marketing business and for CRM as compare to their price plans.

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Preet Chovatiya

Internet Marketing Manager

AdmannMarketing & Advertising, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Mailchimp 10.0

Based on 8 answers

I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime

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Ben Caplan

Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

Mailchimp 10.0

Based on 10 answers

I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools

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Ben Caplan

Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Mailchimp 10.0

Based on 16 answers

The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.

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Fabian Kuhn

Head of Design

RaceChip Chiptuning GmbH & Co. KGAutomotive, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Mailchimp 8.8

Based on 40 answers

It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.

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Vicki Lesage

Digital Marketing Specialist

Thoughtprocess InteractiveInternet, 11-50 employees

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Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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As I mentioned earlier, Mailchimp is a great entry point for small businesses that are looking to target their customer and contact list with segmented email marketing. It is easy enough to use and the price is usually right for the return that is possible when used correctly. It is far better than Pardot, but, once you need more a more robust, enterprise email marketing tool, I tend to recommend HubSpot Marketing Hub.

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Verified User

Manager in Marketing

Events Services Company, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

Mailchimp 9.3

Based on 4 answers

Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.

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Ben Caplan

Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

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Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Grown our subscriber lists for emails and social media.
Increased donations, both regular and one-time gifts.
Allowed us to maintain a list of active and interested supporters. The emails that we get to send are exciting and inviting and our readers have high engagement rates.
Ability to send quarterly staff emails to keep us united as a team.

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Verified User

Director in Marketing

Individual & Family Services Company, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Mailchimp Editions & Modules

—

Additional Pricing Details

—

Rating Summary

ConvergeHub

Mailchimp

ConvergeHub

Mailchimp

ConvergeHub

Mailchimp

ConvergeHub

Mailchimp

ConvergeHub

Mailchimp

ConvergeHub

Mailchimp

ConvergeHub

Mailchimp

ConvergeHub

Mailchimp