ConvergeHub vs Mailchimp

What users are saying about

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Score 8 out of 10

Based on 2 reviews and ratings

Score 8.2 out of 10

Based on 2295 reviews and ratings

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Feature Set Ratings

Sales Force Automation

8.3

ConvergeHub

83%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 9/9 features

Customer data management / contact management

9.0

90%

1 Rating

N/A

0 Ratings

Workflow management

9.0

90%

1 Rating

N/A

0 Ratings

Territory management

8.0

80%

1 Rating

N/A

0 Ratings

Opportunity management

9.0

90%

1 Rating

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0

70%

1 Rating

N/A

0 Ratings

Contract management

8.0

80%

1 Rating

N/A

0 Ratings

Quote & order management

9.0

90%

1 Rating

N/A

0 Ratings

Interaction tracking

8.0

80%

1 Rating

N/A

0 Ratings

Channel / partner relationship management

8.0

80%

1 Rating

N/A

0 Ratings

Customer Service & Support

7.0

ConvergeHub

70%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Case management

7.0

70%

1 Rating

N/A

0 Ratings

Marketing Automation

9.0

ConvergeHub

90%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Lead management

9.0

90%

1 Rating

N/A

0 Ratings

Email marketing

9.0

90%

1 Rating

N/A

0 Ratings

CRM Project Management

9.0

ConvergeHub

90%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 3/3 features

Task management

9.0

90%

1 Rating

N/A

0 Ratings

Billing and invoicing management

9.0

90%

1 Rating

N/A

0 Ratings

Reporting

9.0

90%

1 Rating

N/A

0 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Pipeline visualization

8.0

80%

1 Rating

N/A

0 Ratings

Customizable reports

8.0

80%

1 Rating

N/A

0 Ratings

Customization

7.5

ConvergeHub

75%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Custom fields

8.0

80%

1 Rating

N/A

0 Ratings

API for custom integration

7.0

70%

1 Rating

N/A

0 Ratings

Platform

9.0

ConvergeHub

90%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Mobile access

9.0

90%

1 Rating

N/A

0 Ratings

Security

9.0

ConvergeHub

90%

Mailchimp

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Role-based user permissions

9.0

90%

1 Rating

N/A

0 Ratings

Email & Online Marketing

ConvergeHub

Feature Set Not Supported

N/A

8.1

Mailchimp

81%

Mailchimp ranks higher in 9/9 features

WYSIWYG email editor

N/A

0 Ratings

8.2

82%

380 Ratings

Dynamic content

N/A

0 Ratings

7.8

78%

366 Ratings

Ability to test dynamic content

N/A

0 Ratings

8.0

80%

354 Ratings

Landing pages

N/A

0 Ratings

7.7

77%

283 Ratings

A/B testing

N/A

0 Ratings

8.2

82%

314 Ratings

Mobile optimization

N/A

0 Ratings

8.2

82%

378 Ratings

Email deliverability reporting

N/A

0 Ratings

8.6

86%

617 Ratings

List management

N/A

0 Ratings

8.1

81%

399 Ratings

Triggered drip sequences

N/A

0 Ratings

7.8

78%

281 Ratings

Lead Management

ConvergeHub

Feature Set Not Supported

N/A

9.1

Mailchimp

91%

Mailchimp ranks higher in 4/4 features

Lead nurturing

N/A

0 Ratings

6.3

63%

2 Ratings

Lead scoring and grading

N/A

0 Ratings

10.0

100%

1 Rating

Data quality management

N/A

0 Ratings

10.0

100%

1 Rating

Automated sales alerts and tasks

N/A

0 Ratings

10.0

100%

1 Rating

Campaign Management

ConvergeHub

Feature Set Not Supported

N/A

10.0

Mailchimp

100%

Mailchimp ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

10.0

100%

1 Rating

Event/webinar marketing

N/A

0 Ratings

10.0

100%

1 Rating

Social Media Marketing

ConvergeHub

Feature Set Not Supported

N/A

10.0

Mailchimp

100%

Mailchimp ranks higher in 2/2 features

Social sharing and campaigns

N/A

0 Ratings

10.0

100%

2 Ratings

Social profile integration

N/A

0 Ratings

10.0

100%

1 Rating

Reporting & Analytics

ConvergeHub

Feature Set Not Supported

N/A

7.7

Mailchimp

77%

Mailchimp ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

7.6

76%

62 Ratings

Standard reports

N/A

0 Ratings

8.2

82%

394 Ratings

Custom reports

N/A

0 Ratings

7.2

72%

40 Ratings

Platform & Infrastructure

ConvergeHub

Feature Set Not Supported

N/A

8.1

Mailchimp

81%

Mailchimp ranks higher in 6/6 features

API

N/A

0 Ratings

8.8

88%

2 Ratings

Role-based workflow & approvals

N/A

0 Ratings

10.0

100%

1 Rating

Customizability

N/A

0 Ratings

5.6

56%

2 Ratings

Integration with Salesforce.com

N/A

0 Ratings

8.1

81%

2 Ratings

Integration with Microsoft Dynamics CRM

N/A

0 Ratings

8.1

81%

2 Ratings

Integration with SugarCRM

N/A

0 Ratings

8.1

81%

2 Ratings

Attribute Ratings

Mailchimp is rated higher in 1 area: Likelihood to Recommend

ConvergeHub

80%

1 Rating

8.3

Mailchimp

83%

431 Ratings

ConvergeHub

N/A

0 Ratings

8.7

Mailchimp

87%

49 Ratings

ConvergeHub

N/A

0 Ratings

8.5

Mailchimp

85%

320 Ratings

ConvergeHub

N/A

0 Ratings

10.0

Mailchimp

100%

8 Ratings

ConvergeHub

N/A

0 Ratings

10.0

Mailchimp

100%

10 Ratings

ConvergeHub

N/A

0 Ratings

10.0

Mailchimp

100%

16 Ratings

ConvergeHub

N/A

0 Ratings

8.8

Mailchimp

88%

40 Ratings

ConvergeHub

N/A

0 Ratings

9.3

Mailchimp

93%

4 Ratings

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Mailchimp's interface is comfortable, we made it part of our daily work and handle every little aspect and tool which is quite useful.
Sending mass emails and reviewing the clients who have seen them, allows us to manage favorable content of our product and reach our potential clients, categorize the content, and speed up the work a lot.
One of the most important functions for our work team is the analysis and gathering of information to form reports with every detail that we study from our clients and evaluate the best options in our promotional campaigns.

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Francisco Gomez

Marketing Assistant

Safe Travel CartagenaLeisure, Travel & Tourism, 51-200 employees

View all 431 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

It would be great if the email template edit screen didn't save automatically.
It is possible to enhance various marketing forms such as a/b testing, social media emails, and so on.
The OTP might take a long time to arrive when asked for during the login process.

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Verified User

Administrator in Information Technology

Information Technology & Services Company, 10,001+ employees

View all 431 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$10 per month

Mailchimp Editions & Modules

—

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Mailchimp 8.7

Based on 49 answers

We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.

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Harrison Pershing

Digital Marketing Strategist

CaseMetrixLegal Services, 1-10 employees

View all 49 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Mailchimp 8.5

Based on 320 answers

Mailchimp has made it easier to create and experiment with different landing pages and emails. I’ve also used Mailchimp to create new landing pages for products and services and AB testing has been so easy to find results. Lastly, its usability for testing emails is great and allows me to see dynamic elements.

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Verified User

Consultant in Marketing

Marketing & Advertising Company, 11-50 employees

View all 320 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

Mailchimp 10.0

Based on 8 answers

I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime

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Ben Caplan

Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

View all 8 answers on this topic

Performance

No score

No answers yet

No answers on this topic

Mailchimp 10.0

Based on 10 answers

I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools

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Ben Caplan

Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

View all 10 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Mailchimp 10.0

Based on 16 answers

Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!

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Valie Robbins

Owner

Patterson-Robbins and Company LLCMarket Research, 1-10 employees

View all 16 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Mailchimp 8.8

Based on 40 answers

It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.

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Vicki Lesage

Digital Marketing Specialist

Thoughtprocess InteractiveInternet, 11-50 employees

View all 40 answers on this topic

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Mailchimp provides a variety of email templates but the problem in most cases is it doesn't fit our requirements. You need HTML and CSS knowledge to update the template. It supports only the English language, it should provide the template in other languages like Spanish or French, etc. Its interface is not very aesthetic that needs to improve. Campaign creation takes time because of the clumsy interface provided by Mailchimp.

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Farhan Ahmad

Senior Software Engineer

SS&C TechnologiesComputer Software, 10,001+ employees

View all 431 answers on this topic

Scalability

No score

No answers yet

No answers on this topic

Mailchimp 9.3

Based on 4 answers

Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.

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Ben Caplan

Risk Manager, and Insurance Agent

Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees

View all 4 answers on this topic

Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

The free version of Mailchimp has a great ROI. There isn't any up-front cost and you can do so much with this version.
The analytics and statistics for the reporting are a great way to see if what you're doing is working for your business.

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Paige Gregorzek

Marketing Manager

Visit Lebanon ValleyNon-profit Organization Management, 1-10 employees

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Screenshots

See All (6) ConvergeHub Screenshots

See All (6) Mailchimp Screenshots