What users are saying about
2 Ratings
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Top Rated
1984 Ratings
2 Ratings
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Score 8 out of 100

Mailchimp

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Top Rated
1984 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Mailchimp

Since with activity tracking tools it is possible to review the movement of certain groups of people online, and thus be able to create marketing plans based on the information collected through such tracking, which would work in the same way as a market study does. If the situation warrants to separate the type of audience you want to reach with the meetings, so that a certain amount of emails is only sent to a specific target to ensure better results in terms of sales completion, and the other is segmented for other campaigns to be carried out and it is easy to identify them at the time of doing so, or simply to discard them. Mailchimp integrates very well with Wordpress through a Mailchimp plug-in for web pages developed within the CMS service, so that it can be used to add contact information forms directly to the web page, in case of not resorting to emails as the main advertising method.
Richard Delgado | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Mailchimp
Customer data management / contact management
ConvergeHub
9.0
Mailchimp
Workflow management
ConvergeHub
9.0
Mailchimp
Territory management
ConvergeHub
8.0
Mailchimp
Opportunity management
ConvergeHub
9.0
Mailchimp
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Mailchimp
Contract management
ConvergeHub
8.0
Mailchimp
Quote & order management
ConvergeHub
9.0
Mailchimp
Interaction tracking
ConvergeHub
8.0
Mailchimp
Channel / partner relationship management
ConvergeHub
8.0
Mailchimp

Customer Service & Support

ConvergeHub
7.0
Mailchimp
Case management
ConvergeHub
7.0
Mailchimp

Marketing Automation

ConvergeHub
9.0
Mailchimp
Lead management
ConvergeHub
9.0
Mailchimp
Email marketing
ConvergeHub
9.0
Mailchimp

CRM Project Management

ConvergeHub
9.0
Mailchimp
Task management
ConvergeHub
9.0
Mailchimp
Billing and invoicing management
ConvergeHub
9.0
Mailchimp
Reporting
ConvergeHub
9.0
Mailchimp

CRM Reporting & Analytics

ConvergeHub
8.0
Mailchimp
Pipeline visualization
ConvergeHub
8.0
Mailchimp
Customizable reports
ConvergeHub
8.0
Mailchimp

Customization

ConvergeHub
7.5
Mailchimp
Custom fields
ConvergeHub
8.0
Mailchimp
API for custom integration
ConvergeHub
7.0
Mailchimp

Platform

ConvergeHub
9.0
Mailchimp
Mobile access
ConvergeHub
9.0
Mailchimp

Security

ConvergeHub
9.0
Mailchimp
Role-based user permissions
ConvergeHub
9.0
Mailchimp

Email & Online Marketing

ConvergeHub
Mailchimp
8.2
WYSIWYG email editor
ConvergeHub
Mailchimp
8.5
Dynamic content
ConvergeHub
Mailchimp
7.9
Ability to test dynamic content
ConvergeHub
Mailchimp
8.0
Landing pages
ConvergeHub
Mailchimp
7.8
A/B testing
ConvergeHub
Mailchimp
8.1
Mobile optimization
ConvergeHub
Mailchimp
8.5
Email deliverability reporting
ConvergeHub
Mailchimp
8.7
List management
ConvergeHub
Mailchimp
8.3
Triggered drip sequences
ConvergeHub
Mailchimp
8.0

Lead Management

ConvergeHub
Mailchimp
9.2
Lead nurturing
ConvergeHub
Mailchimp
6.7
Lead scoring and grading
ConvergeHub
Mailchimp
10.0
Data quality management
ConvergeHub
Mailchimp
10.0
Automated sales alerts and tasks
ConvergeHub
Mailchimp
10.0

Campaign Management

ConvergeHub
Mailchimp
10.0
Calendaring
ConvergeHub
Mailchimp
10.0
Event/webinar marketing
ConvergeHub
Mailchimp
10.0

Social Media Marketing

ConvergeHub
Mailchimp
10.0
Social sharing and campaigns
ConvergeHub
Mailchimp
10.0
Social profile integration
ConvergeHub
Mailchimp
10.0

Reporting & Analytics

ConvergeHub
Mailchimp
7.8
Dashboards
ConvergeHub
Mailchimp
7.7
Standard reports
ConvergeHub
Mailchimp
8.3
Custom reports
ConvergeHub
Mailchimp
7.3

Platform & Infrastructure

ConvergeHub
Mailchimp
8.3
API
ConvergeHub
Mailchimp
8.9
Role-based workflow & approvals
ConvergeHub
Mailchimp
10.0
Customizability
ConvergeHub
Mailchimp
6.1
Integration with Salesforce.com
ConvergeHub
Mailchimp
8.3
Integration with Microsoft Dynamics CRM
ConvergeHub
Mailchimp
8.3
Integration with SugarCRM
ConvergeHub
Mailchimp
8.3

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Mailchimp

  • I love how Mailchimp provides me with a very modern and streamlined design for all my ad campaigns. Mailchimp allows me to add a variety of templates, as it allows me to add drag-and-drop templates and also allows me to place classic templates. The colors and designs of the templates are unmatched and outperform all types of competition.
  • The reports that Mailchimp offers me are really complete, despite the fact that the reports look very boring, I consider that they contain the information necessary to understand the performance generated by one or more advertising campaigns.
  • It has an excellent integration with social networks such as: Facebook, Instagram. Currently, we use Mailchimp with integration in these two social networks and we have had a great result as we have managed to expand the delivery of our campaigns.
Sasha Brito | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Mailchimp

  • One of the negative reviews that I must mention about MailChimp is the fact that the free trial it offers is quite limited. Currently this free trial does not allow users to create follow-up messages to contacts, this means that it is impossible for automated messages to be created that work through the actions of each client. I would like this free trial to be more complete and allow that function to be performed, as this would capture the attention of new users and allow them to fully test the platform.
  • On some occasions we have had problems with MailChimp's anti-spam system. When we send public campaigns through our social networks, sometimes we receive false accesses to our campaigns by bots or malicious people, which directly affects the impact or traffic that we can collect in a campaign. I wish I could have a better anti-spam system to protect me from this.
Carmen Rodriguez | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 8.6
Based on 229 answers
I gave 9 out of 10 to Mailchimp because Mailchimp is one of the best platforms for basic to medium Email marketing business and as well as they provide the very best deliverability ratio than other platforms. Mailchimp's price is quite higher but their features are pretty good and very effective for email marketing business and for CRM as compare to their price plans.
Preet Chovatiya | TrustRadius Reviewer

Reliability and Availability

ConvergeHub

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

Performance

ConvergeHub

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Mailchimp

As I mentioned earlier, Mailchimp is a great entry point for small businesses that are looking to target their customer and contact list with segmented email marketing. It is easy enough to use and the price is usually right for the return that is possible when used correctly. It is far better than Pardot, but, once you need more a more robust, enterprise email marketing tool, I tend to recommend HubSpot Marketing Hub.
Anonymous | TrustRadius Reviewer

Scalability

ConvergeHub

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Mailchimp

  • Grown our subscriber lists for emails and social media.
  • Increased donations, both regular and one-time gifts.
  • Allowed us to maintain a list of active and interested supporters. The emails that we get to send are exciting and inviting and our readers have high engagement rates.
  • Ability to send quarterly staff emails to keep us united as a team.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mailchimp Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Mailchimp
8.5

Likelihood to Renew

ConvergeHub
Mailchimp
9.4

Usability

ConvergeHub
Mailchimp
8.6

Reliability and Availability

ConvergeHub
Mailchimp
10.0

Performance

ConvergeHub
Mailchimp
10.0

Support Rating

ConvergeHub
Mailchimp
10.0

Implementation Rating

ConvergeHub
Mailchimp
8.8

Scalability

ConvergeHub
Mailchimp
9.3

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