What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
341 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 341 reviews and ratings
Feature Set Ratings
- ConvergeHub ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Platform, Security
Sales Force Automation
8.3
ConvergeHub
83%

6.4
Pipedrive
64%
ConvergeHub ranks higher in 8/9 features
ConvergeHub ranks higher in 8/9 features
Customer data management / contact management
9.0
90%
1 Rating

6.5
65%
15 Ratings
Workflow management
9.0
90%
1 Rating

7.8
78%
12 Ratings
Territory management
8.0
80%
1 Rating

6.6
66%
8 Ratings
Opportunity management
9.0
90%
1 Rating

8.9
89%
56 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating

8.1
81%
53 Ratings
Contract management
8.0
80%
1 Rating

3.0
30%
9 Ratings
Quote & order management
9.0
90%
1 Rating

5.1
51%
7 Ratings
Interaction tracking
8.0
80%
1 Rating

7.1
71%
13 Ratings
Channel / partner relationship management
8.0
80%
1 Rating

4.3
43%
9 Ratings
Customer Service & Support
7.0
ConvergeHub
70%

2.9
Pipedrive
29%
Pipedrive ranks higher in 2/3 features
Pipedrive ranks higher in 2/3 features
Case management
7.0
70%
1 Rating

4.7
47%
6 Ratings
Call center management
N/A
0 Ratings

1.1
11%
5 Ratings
Help desk management
N/A
0 Ratings

3.1
31%
6 Ratings
Marketing Automation
9.0
ConvergeHub
90%

8.8
Pipedrive
88%
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating

8.9
89%
40 Ratings
Email marketing
9.0
90%
1 Rating

8.7
87%
4 Ratings
CRM Project Management
9.0
ConvergeHub
90%

6.2
Pipedrive
62%
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating

7.5
75%
54 Ratings
Billing and invoicing management
9.0
90%
1 Rating

4.1
41%
5 Ratings
Reporting
9.0
90%
1 Rating

6.9
69%
53 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%

5.1
Pipedrive
51%
Pipedrive ranks higher in 2/3 features
Pipedrive ranks higher in 2/3 features
Pipeline visualization
8.0
80%
1 Rating

8.5
85%
58 Ratings
Customizable reports
8.0
80%
1 Rating

1.7
17%
8 Ratings
Forecasting
N/A
0 Ratings

5.1
51%
11 Ratings
Customization
7.5
ConvergeHub
75%

5.8
Pipedrive
58%
Pipedrive ranks higher in 3/4 features
Pipedrive ranks higher in 3/4 features
Custom fields
8.0
80%
1 Rating

7.6
76%
54 Ratings
API for custom integration
7.0
70%
1 Rating

7.3
73%
39 Ratings
Custom objects
N/A
0 Ratings

7.2
72%
44 Ratings
Scripting environment
N/A
0 Ratings

1.0
10%
4 Ratings
Platform
9.0
ConvergeHub
90%

7.8
Pipedrive
78%
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating

7.8
78%
51 Ratings
Security
9.0
ConvergeHub
90%

7.4
Pipedrive
74%
ConvergeHub ranks higher in 1/2 features
ConvergeHub ranks higher in 1/2 features
Role-based user permissions
9.0
90%
1 Rating

8.7
87%
51 Ratings
Single sign-on capability
N/A
0 Ratings

6.1
61%
12 Ratings
Social CRM
ConvergeHub
Feature Set Not Supported
N/A

1.1
Pipedrive
11%
Pipedrive ranks higher in 2/2 features
Pipedrive ranks higher in 2/2 features
Social data
N/A
0 Ratings

1.1
11%
5 Ratings
Social engagement
N/A
0 Ratings

1.1
11%
5 Ratings
Integrations with 3rd-party Software
ConvergeHub
Feature Set Not Supported
N/A

3.6
Pipedrive
36%
Pipedrive ranks higher in 2/2 features
Pipedrive ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings

3.6
36%
7 Ratings
Compensation management
N/A
0 Ratings

3.5
35%
4 Ratings
Attribute Ratings
- Pipedrive is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating

9.2
Pipedrive
92%
61 Ratings
Likelihood to Renew
ConvergeHub
N/A
0 Ratings

8.0
Pipedrive
80%
3 Ratings
Usability
ConvergeHub
N/A
0 Ratings

8.8
Pipedrive
88%
12 Ratings
Availability
ConvergeHub
N/A
0 Ratings

8.2
Pipedrive
82%
2 Ratings
Support Rating
ConvergeHub
N/A
0 Ratings

9.3
Pipedrive
93%
12 Ratings
Implementation Rating
ConvergeHub
N/A
0 Ratings

8.2
Pipedrive
82%
3 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pipedrive
Using Pipedrive to collect customer data and setup automated tasks is great. This allows leads to flow into Pipedrive and be assigned to the right team member. Notes and tasks can then be created in the specific deal and can be easily transferred to another team member. The system is very easy to use
Sales Director
ElemerceMarketing & Advertising, 51-200 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pipedrive
- Onboarding - Pipedrive makes it very simple to onboard your organization with very simple tasks.
- Workflow Automation - for the price, Pipedrive's workflow automation tasks are very robust. It amazed me how many different tasks, from emails to creating activities, it is fantastic how much time a well designed system can save your organization.
- Tracking deal stages is very simple and what is nice is now actionable which certainly keeps you on your toes to close the net deal.

Verified User
Partner in Sales
Hospital & Health Care Company, 11-50 employeesCons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pipedrive
- There is definitely a bit of a learning curve
- Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
- It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Pipedrive
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9 per month
Pipedrive Editions & Modules
Edition
Essential | $15.001 |
---|---|
Advanced | $29.001 |
Professional | $59.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
ConvergeHub
No score
No answers yet
No answers on this topic
Pipedrive
Pipedrive 8.0
Based on 3 answers
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.

Verified User
C-Level Executive in Information Technology
Information Technology & Services Company, 51-200 employeesUsability
ConvergeHub
No score
No answers yet
No answers on this topic
Pipedrive
Pipedrive 8.8
Based on 12 answers
As the first Pipedrive user in the company, my task was to understand the use of the platform and configure it, for me it was very easy to enroll in the platform. With the system ready, it was time to train all the users and it was very easy for them to understand it since it is as easy as using a social network.

Verified User
Professional in Customer Service
Financial Services Company, 11-50 employeesSupport Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Pipedrive
Pipedrive 9.3
Based on 12 answers
The team at Pipedrive has always been available nearly instantly via the in-app texting feature. We have never lingered, awaiting their response for anything we asked them and they always work hard to fix whatever issue we may encounter. This makes a huge difference in our decision to stick with Pipedrive in the long run.

Verified User
Account Manager in Sales
Telecommunications Company, 1-10 employeesImplementation Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Pipedrive
Pipedrive 8.2
Based on 3 answers
Experiment is the only way to start
Director of Sales
SASCO Chemical Group, Inc.Chemicals, 51-200 employees
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pipedrive
Pipedrive works significantly better than monday. We trialed monday for a short period of time, but made a quick switch to Pipedrive upon recommendation by a competing vendor. I do not recall the specific reasons why we were so certain that the switch made sense, but it was readily apparent. I don't recall monday having the ability to integrate with our Google products as easily as Pipedrive. In addition, I do not recall monday having the same file repository capabilities. I do not remember exactly how much monday cost, but I believe the price point was close to that of Pipedrive. Finally, Pipedrive has the ability to create project entities, which can be connected to "people" entities (typically, the individual internal/external players involved with the project).

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesReturn on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pipedrive
- Overall Pipedrive has had a great impact on our ability to manage sales opportunities across multiple Pipelines and deal types. The ability to instantly see the status of every deal working is huge, especially when combined with a smart set up of the Deal Rotting function, and the fact the by default Pipedrive prompts you to always add a next action when completing an activity on a deal. It really teaches you to stay on top of deals.
- Aside from being able to manage more deals on an individual level, Pipedrive's Sale Management of Deals allows sales managers to more effectively manage and empower their sales reps. This is key to being able to scale an early stage start-up or growth stage company. Every opportunity counts. And Pipedrive makes sure you have the ability to work them.
- Pipedrive is straightforward and intuitive to use. It's simplicity hides a sophistication and elegance in the whole design and deployment of the tool. The team at Pipedrive obviously is experienced in managing sales and the processes essential to closing business. You won't have a huge learning curve for almost everyone you bring onto the platform.
Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development
Angelson GroupMarketing and Advertising, 1-10 employees