TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvertKit

    Score8.3 out of 10
    N/AConvertKit, from the company of the same name headquartered in Boise, is presented as email marketing software for online creators - the authors, makers, podcasters, photographers, YouTubers, teachers, and artists. The vendor boasts 19,500 paying customers, sending 500 million emails per month, and rapid growth.

    $29

    per month

    Mapp Digital

    Score8.2 out of 10
    N/ABuilt by marketers for marketers, Mapp is a family of software and customer-centric services including a sophisticated data management platform; tools that optimise email, mobile, app, social and web marketing; and campaign management and strategy consulting. Mapp Digital was created by the combination of BlueHornet and the digital-marketing related applications business purchased from Teradata Corporation in July 2016. Other components include Argyle Social, Epoxy (a mobile push app), and…N/A
    Pricing
    ConvertKitMapp Digital
    Editions & Modules
    Creator
    $29.00
    per month
    Creator Pro
    $59.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ConvertKitMapp Digital
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConvertKitMapp Digital
    Considered Both Products
    ConvertKit
    No answer on this topic
    Mapp Digital
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    ConvertKitMapp Digital
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ConvertKit and Mapp Digital
    Feature
    ConvertKit
    8.8
    6 Ratings
    9% above category average
    Mapp Digital
    8.1
    5 Ratings
    1% above category average
    WYSIWYG email editor9.06 Ratings7.85 Ratings
    Dynamic content8.76 Ratings8.44 Ratings
    Ability to test dynamic content8.76 Ratings8.04 Ratings
    Landing pages8.36 Ratings8.54 Ratings
    A/B testing8.46 Ratings9.04 Ratings
    Mobile optimization9.76 Ratings7.45 Ratings
    Email deliverability reporting9.76 Ratings8.85 Ratings
    List management8.06 Ratings8.55 Ratings
    Triggered drip sequences8.46 Ratings6.95 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ConvertKit and Mapp Digital
    Feature
    ConvertKit
    8.2
    6 Ratings
    7% above category average
    Mapp Digital
    8.1
    5 Ratings
    6% above category average
    Dashboards8.36 Ratings8.35 Ratings
    Standard reports9.76 Ratings8.35 Ratings
    Custom reports6.75 Ratings7.85 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of ConvertKit and Mapp Digital
    Feature
    ConvertKit
    9.4
    6 Ratings
    14% above category average
    Mapp Digital
    8.2
    4 Ratings
    1% above category average
    URL Validation10.05 Ratings9.03 Ratings
    Link Tracking10.05 Ratings7.83 Ratings
    Image Validation9.35 Ratings7.84 Ratings
    Inbox Display9.76 Ratings8.14 Ratings
    Email Accessibility Tools9.35 Ratings8.34 Ratings
    Spelling and Grammar Check9.05 Ratings7.84 Ratings
    Spam Testing8.05 Ratings8.34 Ratings
    Email Previews10.06 Ratings8.64 Ratings
    Best Alternatives
    ConvertKitMapp Digital
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConvertKitMapp Digital
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.0
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (8 ratings)
    Usability
    9.0
    (3 ratings)
    1.9
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    ConvertKitMapp Digital
    Likelihood to Recommend
    ConvertKit
    It is perfect for artists and content creators. It is perfect for service based providers who want to house their potential leads. Entry level entrepreneurs can also benefit. It is not an all in one type of platform, but it is useful for list building and setting up automation. If you have less than 1K subscribers, this is the route to go until you need to use automation. Then, just feel free to upgrade.
    Incentivized
    Read full review
    Mapp Digital
    During our use of MAPP Digital, it is deserving to say that the product helped us to overcome the main challenges we faced in our business at the time. As a preliminary user I have struggled much with hosting manual campaigns on remarketing etc. But with the Mapp digital software hosting marketing campaigns became a complete automated process with supervision. This feature offered by Mapp made a huge decrease in my daily workload and I'm more than grateful for it.
    Incentivized
    Read full review
    Pros
    ConvertKit
    • Literally unlimited templates for designing the Email campaigns
    • Launching a landing page to capture leads (emails) quickly
    • Analytics to track almost everything including delivery rates gives the ability to optimise next/future campaigns accordingly
    • Newly launched journey or drip email campaigns is great as well
    Incentivized
    Read full review
    Mapp Digital
    • BlueHornet's WYSIWYG (What You See Is What You Get) interface for creating emails is easier to use than many platforms. Users appreciate this. BlueHornet makes it super simple to create a version specific for mobile devices.
    • I am a big fan of the custom data segmentation tools built into BlueHornet. They are powerful and easy to use. Many other ESPs, including a number of the top rated ones, do not have such powerful, easy to use segmentation tools. This matters. It helps a user send more relevant emails.
    • BlueHornet makes sharing to social networks simple. In this day and age, forwarding to a friend is dead. Sharing to social networks is essential. Having this be easy to do is very important.
    Read full review
    Cons
    ConvertKit
    • I think the dashboard could benefit form allowing more customization
    • The way you format email templates is pretty limited
    • The saved footer options seems glitchy. I can never get it to work right.
    Incentivized
    Read full review
    Mapp Digital
    • It would be nice to see the API's functionality introduced into the web client.
    • The reporting tools for transactional messages is different than the rest of the system. This promotes difficulty with getting accurate reporting in the web client, outside of an API call.
    • The custom fields are different for transactional messages, which introduces times when human error may flub the fields because they aren't contiguous throughout the product.
    Read full review
    Likelihood to Renew
    ConvertKit
    No answers on this topic
    Mapp Digital
    Although BlueHornet offers helpful testing capabilities, the ESP is a bit outdated. There is a lot of room for aesthetics improvement as they are not appealing. The reporting tool is usually broken, and reporting either no, or wrong metrics. If this ESP were to update their design, as well as fix the reporting tool, I think this platform would be much better.
    Read full review
    Usability
    ConvertKit
    Can be summed up in three words that 'It just Works'. Crafted for creators and artists in mind, it offers all they need for start building up list. Free tier is really a good move to test out stuff. I am staying with them considering their good email delivery and simple interface and easy integration with our website software. WYSIYG Editor, Standard reporting but not deep level analytics gives all the basic tools needed to support the business.
    Incentivized
    Read full review
    Mapp Digital
    There were three tabs used to navigate throughout the system called, "publish," "engage," and, "measure." These three tabs made the site very user friendly and all features easy to find
    Read full review
    Performance
    ConvertKit
    No answers on this topic
    Mapp Digital
    They rolled out new feature requests quite frequently and always kept our team up to speed on what they were changing/adding to the system
    Read full review
    Support Rating
    ConvertKit
    No answers on this topic
    Mapp Digital
    Sometimes it was hard to get an initial response but after we started CCing more people, it became a lot better!
    Read full review
    Online Training
    ConvertKit
    No answers on this topic
    Mapp Digital
    They made sure to go through anything and everything that we wanted
    Read full review
    Implementation Rating
    ConvertKit
    No answers on this topic
    Mapp Digital
    I wasn't there when they first got it, but when I got there there were only a few people that knew a little bit about it. There was A LOT that we didn't know. Then BlueHornet came and had some workshops and we learned a lot that we didn't even know existed. They were doing a lot of things wrong before BlueHornet came and showed up more about the tool
    Read full review
    Alternatives Considered
    ConvertKit
    The other products I have used are not available on TrustRadius. I used ConvertKit before I used these other products because I need an all in one platform.
    Incentivized
    Read full review
    Mapp Digital
    We were able to thoroughly evaluate the program for Mapp Digital thanks to the free trial's availability. Comparing the two products' graphical user interfaces, it's evident that Mapp Digital comes out on top. Mapp Digital's excellent customer service was another reason for our decision to work with the company.
    Incentivized
    Read full review
    Return on Investment
    ConvertKit
    • Prospect follow up is much easier than it used to be with fewer real prospects slipping through the cracks
    • My return clients percentages have increased since I started using Convertkit
    Incentivized
    Read full review
    Mapp Digital
    • BlueHornet has been a good entry-level platform. We have successfully launched scores of clients with limited email marketing experience onto this platform. Because it is easy to use, we have spent minimal effort needing to help these clients with problems.
    • It is easy to migrate clients on or off BlueHornet, depending upon their needs. This is helpful because it allows our clients to be on exactly the right platform. Some platforms make it difficult to migrate off, essentially trapping clients on a platform that no longer meets their needs or business objectives.
    • I wish BlueHornet were keeping pace with technology advancements in the industry. The gap between the biggest ESPs and competitors like BlueHornet seems to be growing.
    Read full review
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