Copper vs. DealRoom

If you need to track contract expiration dates of your clients or your prospects that you're trying to sell - Copper is your tool. If you want to track specific products, solutions, vendors, etc. Copper can do it. I use it to track many brands of IT products and services with the use of custom fields to track which prospects/clients have any number of these items. Rather than taking notes, I can select the product from a drop down list that I created VERY EASILY within Copper.

Well suited for projects where a large number of files need to be securely exchanged with clients. Not very suitable if the engagement does not involve heavy data exchange. We have used it in multiple M&A and due diligence projects and it works like a charm. I strongly recommend DealRoom

Incentivized

• Allows for contacts to be synced and organized directly from Gmail.
• Gives a flexible style and customizable settings to match our company's specific needs.
• Does a great job of helping us keep track of projects. We easily created a customized "Status" field with several status options that help us update the many phases of our project.

Incentivized

• Fixed cost pricing is unique and refreshing. Saves headache and worry throughout the process and with the client.
• Internal Diligence Tracking through the requests feature is a game-changer. Prevents inefficient excel trackers and unnecessary emails throughout the process.
• GUI and interface are clean and easy to use.
• Customer support and response to inquires is timely and helpful.

• Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
• I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting

• DealRoom doesn't currently have an option for automatic weekly user analytics. I hope to see this feature implemented soon.
• The software is easy to use, as mentioned before, however, utilizing the setting buttons for folder structures can be difficult to understand at first.

DealRoom is very easy to use and has a clear interface and all the features we needed.

Copper is simple to use and it's simple to figure out the additional functionality you may need or want to use. There are a lot of support articles and the support itself is great. But it's also fairly simple to figure out on your own. It integrates easily with Google Workspace as well.

Incentivized

It was the most intuitive data room platform that i used in my work

There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.

Support is very friendly and answers fast.

We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that with the use of Asana.

Incentivized

DealRoom provides a superior product. We select DealRoom for most of our engagements mostly due to the advanced Due Diligence capabilities that it provides. However, the ease of use, speed, and simplicity of the product are also factors that inspire us to choose DealRoom as our "go-to" provider.

• Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
• Copper has allowed us to save money as it is a fairly competitively priced platform.
• Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.

Incentivized

• It helped us manage documents and share info between our firm and the potential investors and clients. And also helped to manage internal processes and keep an eye on everything in the company.