Corrigo vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Corrigo
Score 7.4 out of 10
N/A
Corrigo, from JLL Technologies (acquired 2015) is a facilities and field service management (CMMS) software solution.N/A
ServiceTitan
Score 7.9 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
CorrigoServiceTitan
Editions & Modules
No answers on this topic
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
CorrigoServiceTitan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredRequired
Additional Details
More Pricing Information
Best Alternatives
CorrigoServiceTitan
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No answers on this topic

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Score 8.6 out of 10
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Score 7.7 out of 10
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User Ratings
CorrigoServiceTitan
Likelihood to Recommend
8.0
(1 ratings)
6.0
(11 ratings)
User Testimonials
CorrigoServiceTitan
Likelihood to Recommend
JLL Technologies
Corrigo is great for managing work orders and PM Schedules. Additionally, if you need to track KPIs, Corrigo's reporting is spot on—with automated reports and notifications, it is one of the strengths of this program. I don't recommend Corrigo for Asset Management, however, which is tricky since the PM Scheduling is such a strength.
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ServiceTitan
LIES! LIES! LIES!!!!!!!!!!!!!!!!!!!!!!!!Service Titian caused us so much grief and our company thousand's of dollars. They promised us they work well with our Quickbooks program. LIES! The amount of hours we spent on the phone with them, they should be paying me! All the issues that came about, they didn't even know how to fix themselves. We had to wait days for them to come up with solutions and call us back. So many batch's we transferred over to Quickbooks the amounts were completely wrong, doubled our transactions, or put into the wrong place. As you can see with other reviews the managed tech's price is outrageous. As well as the time cards, we always had errors we had to fix with that as well. DO NOT USE SERVICE TITIAN, IT WILL MAKE YOUR JOB 1000X HARDER!!!!!!!!!!!!! WAY TOO COMPLICATED THEN IT NEEDS TO BE AND HALF THE EMPLOYEES DON'T KNOW HOW TO HELP YOU.
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Pros
JLL Technologies
  • KPI Reporting: there are some great canned reports that you can utilize but you can also build your own reports using their very simple report writer.
  • Report Notifications: you can set up automatic notifications for reports. Additionally, you can set up schedules for your reports and attach notifications to those report schedules as well.
  • PM Scheduling: you can automate your PM schedules thru Corrigo and set up multiple schedules.
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ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
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Cons
JLL Technologies
  • Asset Management: for such strong PM Scheduling, I would like to see better asset management within this product.
  • Managing users: his isn't the most intuitive process and could be simpler.
  • Support: once they get back to you, they can be very helpful but I find the wait time is too long.
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ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
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Alternatives Considered
JLL Technologies
We chose Corrigo for the PM Scheduling and Reporting capabilities plus its ability to integrate into other systems and provide a customer portal. This product is superior to others for those reasons. Plus the cost is on point for our size organization. Overall Corrigo was the better choice.
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ServiceTitan
No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing the envelope of what's possible with enhancing client experience and streamlining operations for a business owner.
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Return on Investment
JLL Technologies
  • It has helped us automate processes with multiple clients, making us (and them) more efficient
  • PM Scheduling and Reporting has saved us time and resources
  • We've had to figure out a way to manage assets however since Corrigo isn't really great for this. That has cost us extra time and resource.
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ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
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ScreenShots

ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board