Likelihood to Recommend CoSchedule is great for businesses or agencies who need an overview of all their marketing efforts, and who want to establish collaboration between multiple departments. The calendar view is one of the best we've worked with and makes it easy to see exactly what's happening. There is some slight clunkiness when it comes to admin-related tasks, and a few things aren't easy to find, but there's great support.
Read full review I think that Grmln works best for small businesses that are not in position to hire a brand management company or specialist. They can still feel in touch with the purpose because they are still personally involved in the messaging. It best suited for businesses that have less than 7 social media platforms for their company.
Read full review Pros Visually represent your content in one centralized place Heavily customize your calendar settings (project types, icons, tasks, filters, etc.) Better implement approval procedures Create read-only calendars for stakeholders so they can view the upcoming items on your calendar Read full review This product is good at publishing. It is very easy to use. It allows me to publish in real time quickly, and I can publish on a schedule if I like. Participating in the conversation is important for staying engaged with existing and potential customers, Read full review Cons The import Google Doc to WordPress functionality never worked successfully or reliably for me. So I just manually copy and paste Google Docs to the WordPress editor instead. The social sharing counter was not that helpful, because it only counted Facebook and Google+. Who uses Google+ anymore? Plus, now they don't even show the social counter in the monthly calendar view. so you can't see the numbers without doing some extra digging. In the monthly calendar view, some titles get cut off if they don't wrap cleanly in the day's box. So I would make it look cleaner instead of having words broken up by a hyphen. Read full review Some of the tools/applications don't work, as it's still a relatively new service. Sometimes contacting support can be frustrating (IE support won't actually explain what is wrong, but just tell you it's not their problem). Read full review Likelihood to Renew The pro version is cheap. It is relatively easy to use. The recurring tweets are very helpful and not many other services offer that. It is worth paying the monthly price for this feature alone.
Read full review Usability The usability on the listening side is poor. The process to set up streams is not very intuitive, involving too many steps. Also, the ability to create custom search streams is fairly well hidden. The reporting is pretty weak as well, with separate click through reports from other types of engagement, and a lot of engagement types within Facebook and Twitter are simply missing.
Read full review Reliability and Availability The product worked when needed and never gave us any problems.
Read full review Performance I have had no issues with performance
Read full review Support Rating I didn't have to use their official support, but I can say that they put out a lot of content online to help users. Their YouTube page has quite an array of tutorial videos explaining how things work and how to get the most out of their tools. If you're struggling, before picking up a phone or blasting off an email, try searching for your problem on YouTube or their forums.
Read full review The were attentive to my needs but I had and responded in a timely manner.
Read full review Online Training The inline videos are very clear
Read full review Implementation Rating Be patient. Identify what you want to know how to do first and learn the basic functions then move onto the more complex features.
Read full review Alternatives Considered Read full review I have used both Hootesuite, Twitterscope and Grmln. Using the individualized brand platform (Twitterscope) still meant that had to separately post to my other networks. Hootesuite is comparable and the only thing that really makes it standout is the the social media management certification. The downside of that is that you have to pay continue to pay a monthly fee to maintain the certification. Grmln is simply easier to use
Read full review Scalability The product delivers what it says it will and is useful for making your time more efficient.
Read full review Return on Investment Probably too early to tell for certain but it is definitely value priced right now. Fully developed content management platforms are running in $15-$20k per year range and more. You can get into a CoSchedule solution for $ Team has found it easy to sign on and review tasks so this is a big time saver. More could be done to enable Guests easier access to content they need to review It's way faster that other scheduling apps we have tried. The fact that it runs on a cloud based app or inside your Wordpress app is a real plus. Auto save feature also means you don't have to remember to save your content. Read full review Gremln has helped us reach way more customers than trying to post separately in each of our social media platforms. We have better customer interaction and feedback after being able to post across many outlets. Employees have more time to focus on answering questions, interacting with customers, etc now that they can set up and monitor posts with Gremln. Read full review ScreenShots CoSchedule Marketing Suite Screenshots