Coupa’s cloud-native Business Spend Management
(BSM) platform provides end-to-end processes
that helps drive collaboration
across for every business leader from supply chain, procurement,
finance, treasury, compliance, and IT and supply chain
leaders to help their companies to get the visibility and control they need to
spend smarter, mitigate risk, and improve
resilience. A
unified platform approach frees up IT from complex integrations to help
leaders deliver on these goals.
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Hurdlr
Score 9.0 out of 10
Small Businesses (1-50 employees)
Hurdlr automatically tracks mileage, expenses, income streams, and tax deductions in real-time. Self-employed business owners, freelancers, and solo entrepreneurs use Hurdlr to save time, save money, and stay organized while running their business. The vendor states that on average, people find over $5,600 in tax deductions.
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
Hurdlr is great for simple self-employment tracking (income, expenses, taxes). It's not as powerful as something like Quickbooks in my opinion, but honestly I think that's a good thing. No need to overcomplicate things if you don't need all those features. Hurdlr is perfect for exactly what you need as a self-employed person. I have always been able to do everything I need to do with Hurdlr and it's simple and easy to use. Most importantly, everything is quick. I can quickly add income and expenses, and quickly export reports. Works exactly the way it needs to.
Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
We’ve been able to manage the implementation and maintenance with a very lean IT group.
Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Hurdlr is much cheaper and less complicated than QuickBooks. Less money, less time, less frustration than QuickBooks. I used QuickBooks Online for another business and had to spend hours and hours figuring out how to set it up, and ultimately had to pay an accountant to do it for me. So much wasted money and time compared to Hurdlr, which was easy, and free to get started. I'm sure some businesses need QuickBooks, but if you have a pretty simple self-employed business, Hurdlr is definitely superior.
