Coupa vs. ProcurementExpress.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coupa
Score 7.4 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.N/A
ProcurementExpress.com
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
ProcurementExpress.com is designed for small to medium-sized companies to gain full control of purchasing. Team members raise requests against specific pre-defined budgets. Managers approve, decline, or comment on requests - straight from their inbox. Once approved, team members can purchase the requested item and attach all relevant documents for easy reporting and auditing. An iOS and Android app is included free of charge. 24/5 online chat support . A "full view" dashboard…
$30
per user, per month
Pricing
CoupaProcurementExpress.com
Editions & Modules
No answers on this topic
Simple plan
$30.00
per user, per month
Offerings
Pricing Offerings
CoupaProcurementExpress.com
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
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User Ratings
CoupaProcurementExpress.com
Likelihood to Recommend
5.5
(25 ratings)
5.5
(12 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(12 ratings)
User Testimonials
CoupaProcurementExpress.com
Likelihood to Recommend
Coupa Software
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
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ProcurementExpress.com
ProcurementExpress.com works well for simple budget tracking (under 100~ different budget areas). Their customer service is phenomenal, which allows for quick turnarounds on questions regarding a process or a capability. This setup works well for smaller companies that aren't bound by some of the more restrictive reporting tools. Most of the issues come from non-finance and non-purchasing employees who may not understand the needs of the company.
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Pros
Coupa Software
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
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ProcurementExpress.com
  • The software is extremely easy to use and since I was a first time user I was able to load my PO's easily.
  • There are not a lot of things you need to go through before being able to work on the platform which makes it simple to use.
  • It saves me a lot of time by tracking my spent/income without me having to do any major calculations - Very accurate!
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Cons
Coupa Software
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
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ProcurementExpress.com
  • Creating reports.
  • Have options on the input section with more details.
  • Exclude the remaining budget section of the email sent with PDF of PO.
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Support Rating
Coupa Software
No answers on this topic
ProcurementExpress.com
Great program for any small business in my opinion. I use it daily and recommend it for anyone who is having trouble with keeping track of outgoing purchase money. They make it easy for someone like me who is busy on all ends to have one less thing to worry about running a company.
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Alternatives Considered
Coupa Software
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
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ProcurementExpress.com
I was not the person to select ProcurementExpress but my company has been using it for all 5 years I have been here. We all love it and find it very easy to use and navigate. All 250 plus people use it and use it very often as we order on our own.
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Return on Investment
Coupa Software
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
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ProcurementExpress.com
  • I think our CEO will be able to provide a good answer to this.
  • As a Creative Director, I focus on simply keeping projects on a budget, in an effective way.
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ScreenShots

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.

ProcurementExpress.com Screenshots

Screenshot of Share purchase orders easily to colleagues and suppliersScreenshot of View PO history on demand.Screenshot of Get a brief overview of your company purchasing on a dashboard.Screenshot of Works great on all your devices - desktop, mobile and tablet.Screenshot of Easily share purchase orders with colleagues.Screenshot of Create purchase requests on the fly - even when you are out of coverage!