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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coupa

    Score7.3 out of 10
    N/ACoupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

    $549

    per year

    Reval

    Score9 out of 10
    N/AReval is a treasury and risk management platform allowing users to manage cash, liquidity and financial risk. Developed by the company Reval, the software and company were acquired by ION in 2016.N/A
    Pricing
    CoupaReval
    Editions & Modules
    Premium Support
    $499+
    per year
    Verified
    $549
    per year
    Advanced
    $4800
    per year
    Registered
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    CoupaReval
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CoupaReval
    Considered Both Products
    Coupa Software
    No answer on this topic
    Ion Group
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    CoupaReval
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Precoro
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    GEP Quantum Intelligence
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoupaReval
    Likelihood to Recommend
    9.0
    (27 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.5
    (2 ratings)
    9.0
    (1 ratings)
    In-Person Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CoupaReval
    Likelihood to Recommend
    Coupa Software
    Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
    Incentivized
    Read full review
    Ion Group
    Reval is suited to a large number of transactions across a disaggregated business. It may not be well suited where especially complex derivatives and highly stylized reporting are required.
    Incentivized
    Read full review
    Pros
    Coupa Software
    • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
    • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
    • We’ve been able to manage the implementation and maintenance with a very lean IT group.
    Incentivized
    Read full review
    Ion Group
    • Automates liquidity management via bank account interfaces across a large number of global bank accounts
    • Enables decentralized access and management at, local, regional, and global levels
    • End-to-end tracking, reporting, accounting, and settlement of all derivative and financial trades.
    Incentivized
    Read full review
    Cons
    Coupa Software
    • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
    • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
    • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
    Incentivized
    Read full review
    Ion Group
    • The user interface is not as fresh or pretty as some competitors, but is nonetheless very functional.
    • Advanced report-writing likewise is not as simple as some competitors, however once set up, reports are usually easy to modify.
    Incentivized
    Read full review
    Likelihood to Renew
    Coupa Software
    I love using coupa but i'm not the decision maker in this regard.
    Incentivized
    Read full review
    Ion Group
    No answers on this topic
    Usability
    Coupa Software
    -Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
    Incentivized
    Read full review
    Ion Group
    No answers on this topic
    Support Rating
    Coupa Software
    -Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
    Incentivized
    Read full review
    Ion Group
    They are usually prompt and reliable. Occasionally, we have time difference issues as support is often offshore some local staff turnover since ION acquired Reval, but this has been managed.
    Incentivized
    Read full review
    In-Person Training
    Coupa Software
    The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
    Incentivized
    Read full review
    Ion Group
    No answers on this topic
    Alternatives Considered
    Coupa Software
    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Incentivized
    Read full review
    Ion Group
    GTreasury acquired Visual Risk (which was an alternative product), but we preferred Reval for processing grunt (albeit GTreasury/Visual risk had an easier user interface). Have used Sungard/Quantum previously, however, I haven't looked at it recently.
    Incentivized
    Read full review
    Return on Investment
    Coupa Software
    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Incentivized
    Read full review
    Ion Group
    • Excellent ROI in terms of being able to scale volume and complexity without adding headcount
    • Excellent ROI in terms of automation
    • Much more timely and effective management of key financial risks facing the business
    Incentivized
    Read full review
    ScreenShots

    Coupa Screenshots

    Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.