74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 74 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 4 reviews and ratings
Attribute Ratings
- Coupa is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.5
Coupa
95%
23 Ratings
9.0
TripCase
90%
3 Ratings
Support Rating
Coupa
N/A
0 Ratings
5.0
TripCase
50%
2 Ratings
Likelihood to Recommend
Coupa
Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
SVP Finance
The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees
TripCase
I believe Sabre TripCase is suitable for all. It has helped even the most technologically-challenged employees evolve into more confident, self-sufficient travelers. It is a great feature that I know our techies enjoy. TripCase is a reliable source for updates during flight delays, gate change changes, and any other headaches that may occur. It's a beautiful tool, and I highly recommend it to anyone. I find it most effective when we have many reservations to manage.
Sales Professional
Tourism ProfessionalLeisure, Travel & Tourism, 11-50 employees
Pros
Coupa
- Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
- No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
- Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
- SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
- Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Procurement Manager
Sprouts Farmers MarketRetail, 10,001+ employees
TripCase
- It gathers all of the essential details of a trip and presents it in a simple and efficient view. Our users particularly like that they can each choose in what own order they prefer that data to appear.
- It conveniently allows travelers to share their itineraries with others.

Verified User
Administrator in Corporate
Health, Wellness and Fitness Company, 10,001+ employeesCons
Coupa
- I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.

Verified User
Program Manager in Sales
Computer Software Company, 501-1000 employeesTripCase
- The iOS app is a little on the slow side when you open it up
- Manual accommodation input isn't always the best (sometimes doesn't find hotels)

Verified User
Project Manager in Product Management
Internet Company, 11-50 employeesPricing Details
Coupa
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TripCase
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Coupa
No score
No answers yet
No answers on this topic
TripCase
TripCase 5.0
Based on 2 answers
There should be a 24-hour toll-free number to call for support.

Verified User
Administrator in Corporate
Health, Wellness and Fitness Company, 10,001+ employeesAlternatives Considered
Coupa
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Regional Coordinator
DENT WIZARD INTLAutomotive, 1001-5000 employees
TripCase
Travel booking and management software, Sabre TripCase, is one of the most advanced and user-friendly in the industry. Everything we need to know about our trip is in one place, and the app is simple to use and can even look up our airline ticket. We're therefore more focused now, even though our industry is relatively low on the global scale.
Sales Professional
Tourism ProfessionalLeisure, Travel & Tourism, 11-50 employees
Return on Investment
Coupa
- It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
- Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
- Ease of use has led to mass adoption and more prompt processing of expenses
Supervisor, Operations (Fleet)
SunrunRenewables & Environment, 10,001+ employees
TripCase
- It's difficult to relate impact on business objectives

Verified User
Project Manager in Product Management
Internet Company, 11-50 employees