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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cradlepoint NetCloud Engine

    Score7.1 out of 10
    N/ACradlepoint in Boise offers the all-inclusive NetCloud Solution Packages for branch, mobile, and IoT networks combine tailored NetCloud services with fit-for-purpose hardware and a comprehensive support plan. NetCloud Solution Packages are cloud-managed and deployable anywhere in days, not months. Cradlepoint acquired the NetCloud technology with original developer Pertino in December 2015, and integrated the platform into their own services by early 2016.N/A

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Pricing
    Cradlepoint NetCloud EngineDatadog
    Editions & Modules
    No answers on this topic
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    Offerings
    Pricing Offerings
    Cradlepoint NetCloud EngineDatadog
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
    More Pricing Information
    Community Pulse
    Cradlepoint NetCloud EngineDatadog
    Considered Both Products
    Cradlepoint
    No answer on this topic
    Datadog
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    36 Answers
    Features
    Cradlepoint NetCloud EngineDatadog
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Cradlepoint NetCloud Engine and Datadog
    Feature
    Cradlepoint NetCloud Engine
    -
    Ratings
    Datadog
    7.9
    2 Ratings
    6% below category average
    Remote monitoring00 Ratings8.22 Ratings
    Network device monitoring00 Ratings7.72 Ratings
    Multiple Server Monitoring00 Ratings7.72 Ratings
    Multi-device monitoring00 Ratings7.72 Ratings
    Automated alerts and notifications00 Ratings8.22 Ratings
    Management Tasks
    Comparison of Management Tasks features of Cradlepoint NetCloud Engine and Datadog
    Feature
    Cradlepoint NetCloud Engine
    -
    Ratings
    Datadog
    6.1
    1 Ratings
    12% below category average
    Patch Management00 Ratings7.31 Ratings
    Service configuration management00 Ratings6.41 Ratings
    Software and hardware inventory00 Ratings5.51 Ratings
    Policy-based automation00 Ratings5.51 Ratings
    Reporting
    Comparison of Reporting features of Cradlepoint NetCloud Engine and Datadog
    Feature
    Cradlepoint NetCloud Engine
    -
    Ratings
    Datadog
    8.2
    2 Ratings
    3% above category average
    Performance data reports00 Ratings8.22 Ratings
    Customizable reporting00 Ratings7.72 Ratings
    Data visualization00 Ratings8.62 Ratings
    Risk analysis00 Ratings8.22 Ratings
    Security
    Comparison of Security features of Cradlepoint NetCloud Engine and Datadog
    Feature
    Cradlepoint NetCloud Engine
    -
    Ratings
    Datadog
    6.7
    1 Ratings
    9% below category average
    Data backup and recovery00 Ratings6.41 Ratings
    Antivirus and malware management00 Ratings7.31 Ratings
    Administrator access control00 Ratings6.41 Ratings
    Best Alternatives
    Cradlepoint NetCloud EngineDatadog
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Cisco ACI
    Score8.5 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Cisco ACI
    Score8.5 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cradlepoint NetCloud EngineDatadog
    Likelihood to Recommend
    9.9
    (5 ratings)
    8.9
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.3
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    8.7
    (44 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.0
    (7 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Cradlepoint NetCloud EngineDatadog
    Likelihood to Recommend
    Cradlepoint
    The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this: Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company. Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.
    Incentivized
    Read full review
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Pros
    Cradlepoint
    • Remote router management
    • Grouping and templating configurations
    • Notifications and showing cellular health
    Incentivized
    Read full review
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Cons
    Cradlepoint
    • Group management of devices could be easier.
    • Customized reporting would be nice.
    • The task scheduler is not very robust (only one task is available for scheduling).
    Incentivized
    Read full review
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Likelihood to Renew
    Cradlepoint
    No answers on this topic
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Usability
    Cradlepoint
    Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.
    Incentivized
    Read full review
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    Support Rating
    Cradlepoint
    Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.
    Incentivized
    Read full review
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Implementation Rating
    Cradlepoint
    It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed
    Incentivized
    Read full review
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    Alternatives Considered
    Cradlepoint
    The cost of equipment, lines, and services was over 1,000 times the five year cost of Cradlepoint (formerly Pertino) when looking for a complete WAN replacement. Using small Linux devices (Intel NUCs) instead of expensive networking hardware provided equal service levels when we needed passthrough site-based access, rather than buying specific hardware from a vendor (including even Cradlepoint, though the integration is great and I do recommend their devices - especially for their cellular data redundancy features)
    Incentivized
    Read full review
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    Return on Investment
    Cradlepoint
    • It has freed me up to do more productive things instead of troubleshooting the VPN.
    • It has made my employees happier because they have less frustrations working from home or on the road.
    Incentivized
    Read full review
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.