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CrashPlan vs. IDrive Online Backup and Object Storage e2

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    IDrive Online Backup and Object Storage e2

    Score9.1 out of 10
    N/AIDrive protects PCs, Macs, mobile devices, Servers, Cloud Applications Data (SAAS) including Office 365, and Google Workspace, and provides S3 compatible Object Storage with IDrive e2. IDrive offers different plans for cloud backup for devices: - IDrive Personal - IDrive Core - IDrive Team - IDrive Small Business - IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google…

    $59.50

    per year One user, unlimited computers 5TB storage

    Pricing
    CrashPlanIDrive Online Backup and Object Storage e2
    Editions & Modules
    No answers on this topic
    IDrive Cloud to Cloud Backup
    $20
    per year
    IDrive 360 EndPoint
    $29.50
    per year
    IDrive e2
    $49.50
    per year
    IDrive Core
    $79.50
    per year
    Personal
    $99.50
    per year
    IDrive Team
    $99.50
    per year
    IDrive Business
    $99.50
    per year
    Offerings
    Pricing Offerings
    CrashPlanIDrive Online Backup and Object Storage e2
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.IDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
    More Pricing Information
    Community Pulse
    CrashPlanIDrive Online Backup and Object Storage e2
    Considered Both Products
    CrashPlan
    Chose CrashPlan
    The deduplication feature and continuous backup puts this application ahead of others. The ability to prevent users from deleting files from backups is another feature that was attractive for our management and legal team. Set and forget is great. No intervention from the …
    Incentivized
    IDrive
    Chose IDrive Online Backup and Object Storage e2
    I started with CrashPlan for a couple of years, but they became more expensive and ultimately dropped support for Linux systems, at least at the level that I needed support (backup of a single, multi-TB computer).
    Incentivized
    Chose IDrive Online Backup and Object Storage e2
    Cost, Versioning, Real-time changes
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    96%
    Would buy again
    91 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    97%
    Delivers good value for the price
    88 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    93%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    95%
    Lived up to sales and marketing promises
    84 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    92%
    Implementation went as expected
    86 Answers
    Features
    CrashPlanIDrive Online Backup and Object Storage e2
    Data Center Backup
    Comparison of Data Center Backup features of CrashPlan and IDrive Online Backup and Object Storage e2
    Feature
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    IDrive Online Backup and Object Storage e2
    -
    Ratings
    Universal recovery9.01 Ratings00 Ratings
    Instant recovery9.01 Ratings00 Ratings
    Recovery verification9.01 Ratings00 Ratings
    Business application protection7.01 Ratings00 Ratings
    Multiple backup destinations8.01 Ratings00 Ratings
    Incremental backup identification7.01 Ratings00 Ratings
    Backup to the cloud8.01 Ratings00 Ratings
    Flexible deployment8.01 Ratings00 Ratings
    Management dashboard9.01 Ratings00 Ratings
    Platform support8.01 Ratings00 Ratings
    Retention options9.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of CrashPlan and IDrive Online Backup and Object Storage e2
    Feature
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    IDrive Online Backup and Object Storage e2
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication8.01 Ratings00 Ratings
    Ransomware Recovery6.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of CrashPlan and IDrive Online Backup and Object Storage e2
    Feature
    CrashPlan
    -
    Ratings
    IDrive Online Backup and Object Storage e2
    9.5
    93 Ratings
    12% above category average
    Versioning00 Ratings9.768 Ratings
    Video files00 Ratings9.471 Ratings
    Audio files00 Ratings9.466 Ratings
    Document collaboration00 Ratings10.03 Ratings
    Access control00 Ratings9.26 Ratings
    File search00 Ratings9.478 Ratings
    Device sync00 Ratings9.384 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of CrashPlan and IDrive Online Backup and Object Storage e2
    Feature
    CrashPlan
    -
    Ratings
    IDrive Online Backup and Object Storage e2
    8.9
    88 Ratings
    3% above category average
    User and role management00 Ratings9.471 Ratings
    File organization00 Ratings8.184 Ratings
    Device management00 Ratings9.385 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of CrashPlan and IDrive Online Backup and Object Storage e2
    Feature
    CrashPlan
    -
    Ratings
    IDrive Online Backup and Object Storage e2
    9.0
    93 Ratings
    3% above category average
    Performance00 Ratings8.190 Ratings
    Reliability00 Ratings9.488 Ratings
    Storage Reports00 Ratings9.581 Ratings
    Best Alternatives
    CrashPlanIDrive Online Backup and Object Storage e2
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Zoho WorkDrive
    Score9.3 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Apple iCloud
    Score8.5 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrashPlanIDrive Online Backup and Object Storage e2
    Likelihood to Recommend
    6.6
    (84 ratings)
    9.5
    (97 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (4 ratings)
    9.7
    (23 ratings)
    Support Rating
    5.0
    (8 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    9.7
    (2 ratings)
    5.5
    (1 ratings)
    User Testimonials
    CrashPlanIDrive Online Backup and Object Storage e2
    Likelihood to Recommend
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    IDrive
    It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
    Incentivized
    Read full review
    Pros
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    IDrive
    • I'm using it on MAC, the app works very well in the background
    • Logging activities is something I really like, because I can check whether the backup was successful or not.
    • I really like the option of being able to select external drivers and back up only specific folders or files.
    • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
    Incentivized
    Read full review
    Cons
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    IDrive
    • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
    • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
    • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
    Incentivized
    Read full review
    Likelihood to Renew
    CrashPlan
    No other product works as well.
    Read full review
    IDrive
    It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
    Incentivized
    Read full review
    Usability
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    IDrive
    While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement
    Incentivized
    Read full review
    Support Rating
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    IDrive
    I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
    Incentivized
    Read full review
    Implementation Rating
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    IDrive
    Did not participate in the implementation.
    Incentivized
    Read full review
    Alternatives Considered
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    IDrive
    I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
    Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
    IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
    Read full review
    Return on Investment
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    IDrive
    • For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.

    IDrive Online Backup and Object Storage e2 Screenshots

    Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360