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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cratejoy

    Score10 out of 10
    N/ACratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce features, Cratejoy also provides search engine optimization, email and social media marketing, and robust diverse analytics reporting.N/A

    GoDaddy

    Score7 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    Pricing
    CratejoyGoDaddy
    Editions & Modules
    No answers on this topic
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    Offerings
    Pricing Offerings
    CratejoyGoDaddy
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discounts available for annual subscription.
    More Pricing Information
    Community Pulse
    CratejoyGoDaddy
    Considered Both Products
    Cratejoy
    No answer on this topic
    GoDaddy
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    76%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    75%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    76%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    20 Answers
    Best Alternatives
    CratejoyGoDaddy
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    WooCommerce Subscriptions
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    Score9.5 out of 10
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    10Web
    Score7.7 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CratejoyGoDaddy
    Likelihood to Recommend
    1.2
    (3 ratings)
    8.1
    (57 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (8 ratings)
    User Testimonials
    CratejoyGoDaddy
    Likelihood to Recommend
    Cratejoy
    I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.
    Incentivized
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    GoDaddy
    Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
    Incentivized
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    Pros
    Cratejoy
    • Markets your boxes in their marketplace
    • Sets up shipping so it's easier and cheaper
    • Helps get your online subscription boxes started
    Incentivized
    Read full review
    GoDaddy
    • Registering a domain - I've found their site to be the easiest to navigate
    • Website builder - their website builder is user friendly
    • Email hosting - easy to set up and use, wether in an email app or online email.
    • Wordpress hosting - I have multiple wordpress sites I use under one account
    • Their customer service is always very helpful and easy to contact.
    Incentivized
    Read full review
    Cons
    Cratejoy
    • Fees
    • Transparency
    • Customer service
    Incentivized
    Read full review
    GoDaddy
    • Support agents are woefully undertrained, even in knowledge of their own products.
    • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
    • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
    Incentivized
    Read full review
    Likelihood to Renew
    Cratejoy
    No answers on this topic
    GoDaddy
    We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
    Incentivized
    Read full review
    Usability
    Cratejoy
    No answers on this topic
    GoDaddy
    Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
    Incentivized
    Read full review
    Support Rating
    Cratejoy
    Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
    Incentivized
    Read full review
    GoDaddy
    I think a lot of companies can learn from GoDaddy's support team. I have found:
    • Chat or phone support is almost always available.
    • Their agents are friendly and helpful.
    • Their agents seem to care and be knowledgeable about a wide range of issues.
    • I rarely have to escalate my problem to get the support that I need.
    • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
    Incentivized
    Read full review
    Alternatives Considered
    Cratejoy
    Cratejoy streamlines the process so there's less to figure out on your own.
    Incentivized
    Read full review
    GoDaddy
    We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
    Incentivized
    Read full review
    Return on Investment
    Cratejoy
    • Lots of sales!
    • 10% commission paid to them
    Incentivized
    Read full review
    GoDaddy
    • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
    • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
    Incentivized
    Read full review
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