What users are saying about
116 Ratings
6 Ratings
116 Ratings
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Score 8.8 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Feature Set Ratings

    Testing and Experimentation

    Crazy Egg

    Feature Set Not Supported
    N/A
    8.6

    HiConversion

    86%
    HiConversion ranks higher in 16/16 features

    a/b experiment testing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Split URL testing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multivariate testing

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Multi-page/funnel testing

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Cross-browser testing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Mobile app testing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Test significance

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Visual / WYSIWYG editor

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Advanced code editor

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Preview mode

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Test duration calculator

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Experiment scheduler

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Experiment workflow and approval

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Dynamic experiment activation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Client-side tests

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Mutually exclusive tests

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Audience Segmentation & Targeting

    Crazy Egg

    Feature Set Not Supported
    N/A
    8.3

    HiConversion

    83%
    HiConversion ranks higher in 4/4 features

    Standard visitor segmentation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Behavioral visitor segmentation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Traffic allocation control

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Website personalization

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Results and Analysis

    Crazy Egg

    Feature Set Not Supported
    N/A
    8.5

    HiConversion

    85%
    HiConversion ranks higher in 10/10 features

    Heatmap tool

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Click analytics

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Scroll maps

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Form fill analysis

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Conversion tracking

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Goal tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Test reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Results segmentation

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    CSV export

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Experiments results dashboard

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attribute Ratings

    • Crazy Egg and HiConversion are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Crazy Egg

    100%
    27 Ratings
    10.0

    HiConversion

    100%
    2 Ratings

    Likelihood to Renew

    8.5

    Crazy Egg

    85%
    14 Ratings

    HiConversion

    N/A
    0 Ratings

    Usability

    10.0

    Crazy Egg

    100%
    7 Ratings

    HiConversion

    N/A
    0 Ratings

    Availability

    7.1

    Crazy Egg

    71%
    8 Ratings

    HiConversion

    N/A
    0 Ratings

    Performance

    2.0

    Crazy Egg

    20%
    4 Ratings

    HiConversion

    N/A
    0 Ratings

    Support Rating

    5.0

    Crazy Egg

    50%
    14 Ratings

    HiConversion

    N/A
    0 Ratings

    Online Training

    10.0

    Crazy Egg

    100%
    1 Rating

    HiConversion

    N/A
    0 Ratings

    Implementation Rating

    9.2

    Crazy Egg

    92%
    6 Ratings

    HiConversion

    N/A
    0 Ratings

    Product Scalability

    9.8

    Crazy Egg

    98%
    2 Ratings

    HiConversion

    N/A
    0 Ratings

    Likelihood to Recommend

    Crazy Egg

    + I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights+ Best fit if someone who is looking for deeper insights of individual page- Not suggested for very fewer visits of a website. Suggested to improve better visit count
    Anonymous | TrustRadius Reviewer

    HiConversion

    HiConversion is a great tool for checking your A/B landing pages and sales pages. With the click of a button, you can check your sales forecast page to see any text, images, pages, etc. which converts better. This is a great way to explore different ways of selling and see which one brings you the most sales. The interface is simple and easy to use.
    Lovely singh | TrustRadius Reviewer

    Pros

    Crazy Egg

    • Provides heatmaps that shows you the elements on your site that are and aren't performing well.
    • Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
    • Screenshots show you how your website looks across a variety of different devices.
    • Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.
    Anonymous | TrustRadius Reviewer

    HiConversion

    • Allow us to do A/B and multivariate testing of various treatments on our website. We can see how individual changes perform and how they perform in conjunction with other tests on the site.
    • Provide data to see where in the sales funnel there is room for improvement and how tiny incremental changes at each stage can have a dramatic affect on our total sales.
    • Using their years of experience and knowledge of industry best practices, they help come up with both UX and UI suggestions for us to test for our specific site, audience and use cases.
    Evelina Grines | TrustRadius Reviewer

    Cons

    Crazy Egg

    • The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.
    Anonymous | TrustRadius Reviewer

    HiConversion

    • Nothing but Increase marketing to better explain the technology.
    Lovely singh | TrustRadius Reviewer

    Pricing Details

    Crazy Egg

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $24 per month

    Crazy Egg Editions & Modules

    Edition
    Crazy Egg$24.001
    1. per month
    Additional Pricing Details

    HiConversion

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Per website

    HiConversion Editions & Modules

    Edition
    Community EditionSponsored Trial1
    EnterpriseCustom Quote2
    1. Per website
    2. Based on revenue and traffic volume
    Additional Pricing Details

    Likelihood to Renew

    Crazy Egg

    Crazy Egg 8.5
    Based on 14 answers
    It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it
    Amber Steinert | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Usability

    Crazy Egg

    Crazy Egg 10.0
    Based on 7 answers
    I gave Crazy Egg an overall rating of 9 because of its easy to use dashboard, integration and useful tools. If I need to quickly setup a page test, I can add the URL to make a snapshot, start the test and sometimes walk away (until its complete). Crazy Egg allows you set when the test should conclude, which can be helpful if you need to manage monthly visitor usage. You can test on all devices or be specific (i.e. Mobile). I also gave it a 9 because I feel as though the software [Crazy Egg] could improve on its steps to integrate with the A/B testing tool, Optimizely.
    Anonymous | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Crazy Egg

    Crazy Egg 7.1
    Based on 8 answers
    It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.
    Chris Grant | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crazy Egg

    Crazy Egg 5.0
    Based on 14 answers
    I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
    Meredith Walter | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Online Training

    Crazy Egg

    Crazy Egg 10.0
    Based on 1 answer
    Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!
    Anonymous | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crazy Egg

    Crazy Egg 9.2
    Based on 6 answers
    It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.
    Ben Alvord | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crazy Egg

    It is very simple to use, everything from setting up to seeing the results. You can easily export everything into a JPG or PDF and share it with clients. CrazyEgg is also more value oriented with a lower price point.
    Sanjit Mandal | TrustRadius Reviewer

    HiConversion

    We have not used or fully evaluated any competitors. Our free trial with HiConversion was enough to convince us to move forward with them. They platform will easily pay for itself
    Evelina Grines | TrustRadius Reviewer

    Scalability

    Crazy Egg

    Crazy Egg 9.8
    Based on 2 answers
    Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things.As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.
    Chris Grant | TrustRadius Reviewer

    HiConversion

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crazy Egg

    • Helped us increase blog ad clicks by a huge % (I wish I remember the exact percentage, but I believe it was 300%+ or something close to there).
    • Helped us make data-driven decisions on how to update and design our website.
    • Allows us to easily A/B test changes on website and measure data-driven results.
    Aaron Treguboff | TrustRadius Reviewer

    HiConversion

    • I was losing sales because I was not reaching out to all my potential customers, and HiConversion was able to help me improve my sales by using their test tool to create new predictive pages that work better.
    • The tool makes it easy to create pages, and the results are real-time, so I can see how I do and make changes in my campaigns as I go.
    • The tool was easy to get started with, and I see results, which is important to me.
    Lovely singh | TrustRadius Reviewer

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