Crazy Egg vs. HiConversion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crazy Egg
Score 7.5 out of 10
N/A
Crazy Egg is a heat map web analytics product.
$24
per month
HiConversion
Score 10.0 out of 10
N/A
HiConversion is an online optimization platform that allows you to test multiple changes to your website's look, feel, and functionality across multiple pages, segments, targeting rules, and devices. It then automatically displays the top performing versions of your site to each of these groups.N/A
Pricing
Crazy EggHiConversion
Editions & Modules
Crazy Egg
$24.00
per month
Community Edition
Sponsored Trial
Per website
Enterprise
Custom Quote
Based on revenue and traffic volume
Offerings
Pricing Offerings
Crazy EggHiConversion
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Crazy EggHiConversion
Top Pros
Top Cons
Features
Crazy EggHiConversion
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
Crazy Egg
-
Ratings
HiConversion
8.6
2 Ratings
3% above category average
a/b experiment testing00 Ratings9.02 Ratings
Split URL testing00 Ratings8.01 Ratings
Multivariate testing00 Ratings8.02 Ratings
Multi-page/funnel testing00 Ratings9.02 Ratings
Cross-browser testing00 Ratings9.02 Ratings
Mobile app testing00 Ratings8.01 Ratings
Test significance00 Ratings9.02 Ratings
Visual / WYSIWYG editor00 Ratings8.01 Ratings
Advanced code editor00 Ratings8.02 Ratings
Preview mode00 Ratings8.02 Ratings
Test duration calculator00 Ratings9.01 Ratings
Experiment scheduler00 Ratings9.01 Ratings
Experiment workflow and approval00 Ratings9.01 Ratings
Dynamic experiment activation00 Ratings9.01 Ratings
Client-side tests00 Ratings9.02 Ratings
Mutually exclusive tests00 Ratings8.01 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Crazy Egg
-
Ratings
HiConversion
8.3
2 Ratings
3% below category average
Standard visitor segmentation00 Ratings8.01 Ratings
Behavioral visitor segmentation00 Ratings8.01 Ratings
Traffic allocation control00 Ratings9.02 Ratings
Website personalization00 Ratings8.02 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Crazy Egg
-
Ratings
HiConversion
8.5
2 Ratings
1% above category average
Heatmap tool00 Ratings8.02 Ratings
Click analytics00 Ratings9.02 Ratings
Scroll maps00 Ratings8.01 Ratings
Form fill analysis00 Ratings8.01 Ratings
Conversion tracking00 Ratings9.02 Ratings
Goal tracking00 Ratings9.01 Ratings
Test reporting00 Ratings9.01 Ratings
Results segmentation00 Ratings9.02 Ratings
CSV export00 Ratings8.02 Ratings
Experiments results dashboard00 Ratings8.02 Ratings
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Crazy EggHiConversion
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Score 9.5 out of 10
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Siteimprove
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Score 8.9 out of 10
Dynamic Yield
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Score 9.1 out of 10
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User Ratings
Crazy EggHiConversion
Likelihood to Recommend
7.3
(34 ratings)
10.0
(2 ratings)
Likelihood to Renew
8.5
(14 ratings)
-
(0 ratings)
Usability
6.0
(8 ratings)
-
(0 ratings)
Availability
7.1
(4 ratings)
-
(0 ratings)
Performance
2.0
(2 ratings)
-
(0 ratings)
Support Rating
5.0
(7 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.2
(3 ratings)
-
(0 ratings)
Product Scalability
9.8
(2 ratings)
-
(0 ratings)
User Testimonials
Crazy EggHiConversion
Likelihood to Recommend
Crazy Egg
+ I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights + Best fit if someone who is looking for deeper insights of individual page - Not suggested for very fewer visits of a website. Suggested to improve better visit count
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HiConversion
HiConversion is a great tool for checking your A/B landing pages and sales pages. With the click of a button, you can check your sales forecast page to see any text, images, pages, etc. which converts better. This is a great way to explore different ways of selling and see which one brings you the most sales. The interface is simple and easy to use.
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Pros
Crazy Egg
  • Provides heatmaps that shows you the elements on your site that are and aren't performing well.
  • Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
  • Screenshots show you how your website looks across a variety of different devices.
  • Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.
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HiConversion
  • Allow us to do A/B and multivariate testing of various treatments on our website. We can see how individual changes perform and how they perform in conjunction with other tests on the site.
  • Provide data to see where in the sales funnel there is room for improvement and how tiny incremental changes at each stage can have a dramatic affect on our total sales.
  • Using their years of experience and knowledge of industry best practices, they help come up with both UX and UI suggestions for us to test for our specific site, audience and use cases.
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Cons
Crazy Egg
  • The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.
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HiConversion
  • Nothing but Increase marketing to better explain the technology.
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Likelihood to Renew
Crazy Egg
It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it
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HiConversion
No answers on this topic
Usability
Crazy Egg
It's not clear what features there are. The navigation icon is not labeled. It's hard to know where to start when you're first logging in as a first-time user. It's hard to know how to set up anything and there aren't many helpful tutorials in-product. I don't want to be kicked out of a help center or read the documentation.
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HiConversion
No answers on this topic
Reliability and Availability
Crazy Egg
It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.
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HiConversion
No answers on this topic
Support Rating
Crazy Egg
I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
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HiConversion
No answers on this topic
Online Training
Crazy Egg
Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!
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HiConversion
No answers on this topic
Implementation Rating
Crazy Egg
It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.
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HiConversion
No answers on this topic
Alternatives Considered
Crazy Egg
Hotjar is more expensive than Crazy Eggs, and we needed a tool to fit the budget for small comp. With more time, we could have tested it deeply also to have a better opinion, it seems to be great too
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HiConversion
We have not used or fully evaluated any competitors. Our free trial with HiConversion was enough to convince us to move forward with them. They platform will easily pay for itself
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Scalability
Crazy Egg
Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things. As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.
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HiConversion
No answers on this topic
Return on Investment
Crazy Egg
  • Very Positive impact on ROI as it pointed towards some specific flaws of the website. These flaws were removed on a regular basis.
  • It constantly helps finetune our website to the requirements of the users. This helps in boosting our business development efforts.
  • It helps us to remove or modify the least visited sections of the website. Thus removing the limitations that hamper our growth.
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HiConversion
  • I was losing sales because I was not reaching out to all my potential customers, and HiConversion was able to help me improve my sales by using their test tool to create new predictive pages that work better.
  • The tool makes it easy to create pages, and the results are real-time, so I can see how I do and make changes in my campaigns as I go.
  • The tool was easy to get started with, and I see results, which is important to me.
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ScreenShots