Creately vs. SAP Jam vs. SmartDraw

The software offers simple, intuitive features for diagramming and collaboration. It has an easy-to-learn design and very responsive customer support. Availability of real-time editing features and seamless integration with other systems. Creately software does not have offline use. It depends heavily on a strong internet connection, which is expensive and sometimes unavailable.

Incentivized

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Incentivized

I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!

Incentivized

• Connects and centralizes work items from multiple apps
• Team Collaboration while accessing the Kanban boards
• Huge library of templates makes the work easier for teams

Incentivized

• Easy to setup.
• Template-based group creation.
• Permissions are either inherited or set at the group-level by group owners.

• Provides examples to work off of--these are helpful when you don't know exactly where to start.
• Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
• Provides a wide variety of templates, meets a wide variety of needs.

Incentivized

• It's a bit complicated for a novice to make something that looks professional with no templates.
• Public no premium workspaces.
• Performance is not the best when you have a lot of elements.

Incentivized

• Multiple selection limitations
• Error proofing in wrong command
• Multiple time confirmation
• Multiple time checkbox

Incentivized

• A month-to-month plan would be ideal for users that don't have a need to create many projects
• The sidebar navigation can be a little confusing with all of the tools listed.
• Offering customizable plans with only the feature you need would simplify navigation

Incentivized

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Incentivized

Creately requires a very small investment to get started. Using the software does not require expensive training or experience. The software has reliable interactive tools for both collaboration and creative writing. Creately supports many languages, which makes it diverse and adaptable.

Incentivized

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Incentivized

I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.

Incentivized

It definitely could be better, but it may also depend on the type of license you are subscribing to.

Incentivized

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Incentivized

They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!

Incentivized

Creately's folder system is a novel feature that beats its competitors. It helps keep everything organized. In addition, there are many more customization possibilities, especially in the shapes and in the library of templates and drawings. It has an intelligent drawing capability superior to all the competition, allowing more customization and detail.

Incentivized

We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.

Incentivized

• Using this is time effective as it's easy to use
• We can present the charts to our clients as they are visually good

Incentivized

• Automation in process
• Ease of communication
• Lack of change notification
• Lack of multiple selection search

Incentivized

• SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
• Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.

Incentivized