What users are saying about
5 Ratings
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Top Rated
3462 Ratings
5 Ratings
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Score 8.8 out of 100

Slack

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Top Rated
3462 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Creately
Slack
7.9
Task Management
Creately
Slack
7.8
Gantt Charts
Creately
Slack
7.1
Scheduling
Creately
Slack
7.8
Workflow Automation
Creately
Slack
7.7
Mobile Access
Creately
Slack
9.0
Search
Creately
Slack
8.3
Visual planning tools
Creately
Slack
7.8

Communication

Creately
Slack
8.7
Chat
Creately
Slack
9.7
Notifications
Creately
Slack
9.0
Discussions
Creately
Slack
9.1
Surveys
Creately
Slack
7.9
Internal knowledgebase
Creately
Slack
8.1
Integrates with GoToMeeting
Creately
Slack
8.4
Integrates with Gmail and Google Hangouts
Creately
Slack
8.7
Integrates with Outlook
Creately
Slack
8.3

File Sharing & Management

Creately
Slack
8.1
Versioning
Creately
Slack
7.4
Video files
Creately
Slack
8.3
Audio files
Creately
Slack
8.2
Document collaboration
Creately
Slack
7.8
Access control
Creately
Slack
8.2
Advanced security features
Creately
Slack
7.5
Integrates with Google Drive
Creately
Slack
8.7
Device sync
Creately
Slack
8.5

Pros

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin | TrustRadius Reviewer

Cons

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli | TrustRadius Reviewer

Likelihood to Renew

Creately

No score
No answers yet
No answers on this topic

Slack

Slack 9.6
Based on 11 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram | TrustRadius Reviewer

Usability

Creately

No score
No answers yet
No answers on this topic

Slack

Slack 9.0
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

Creately

Creately 5.5
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

Slack

Slack 8.4
Based on 75 answers
  • Slack's help page offers almost everything you need to know about using Slack.
  • It provides options like getting started, using Slack, profiles, preferences, administration and customization of workspace, and roles and rights of the users, a tutorial for the integration of tools into your Slack workspace.
  • Slack also gives an option to contact them where we can report bugs or ask questions by attaching a file and sending a query.
  • The customer support is quite good, whether you are a free user or paid customer, the responses from the support team are very quick and, of course, you get added attention if you are a paying customer.
Amod Shinde | TrustRadius Reviewer

Alternatives Considered

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

Return on Investment

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

Screenshots

Pricing Details

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95*

* per user

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison