What users are saying about
25 Ratings
2 Ratings
25 Ratings
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Score 9.4 out of 100
2 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Lasso CRM
9.1
Customer data management / contact management
Creatio
9.9
Lasso CRM
8.5
Workflow management
Creatio
9.6
Lasso CRM
6.9
Territory management
Creatio
9.1
Lasso CRM
Opportunity management
Creatio
9.6
Lasso CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Lasso CRM
10.0
Contract management
Creatio
9.5
Lasso CRM
Quote & order management
Creatio
10.0
Lasso CRM
Interaction tracking
Creatio
9.2
Lasso CRM
10.0
Channel / partner relationship management
Creatio
9.4
Lasso CRM

Customer Service & Support

Creatio
9.1
Lasso CRM
5.0
Case management
Creatio
9.7
Lasso CRM
Call center management
Creatio
8.5
Lasso CRM
Help desk management
Creatio
9.1
Lasso CRM
5.0

Marketing Automation

Creatio
9.6
Lasso CRM
9.8
Lead management
Creatio
9.6
Lasso CRM
10.0
Email marketing
Creatio
9.5
Lasso CRM
9.5

CRM Project Management

Creatio
9.0
Lasso CRM
8.5
Task management
Creatio
9.4
Lasso CRM
8.5
Billing and invoicing management
Creatio
8.2
Lasso CRM
Reporting
Creatio
9.5
Lasso CRM
8.5

CRM Reporting & Analytics

Creatio
9.5
Lasso CRM
6.9
Forecasting
Creatio
9.4
Lasso CRM
Pipeline visualization
Creatio
9.4
Lasso CRM
8.0
Customizable reports
Creatio
9.5
Lasso CRM
5.7

Customization

Creatio
9.9
Lasso CRM
5.0
Custom fields
Creatio
9.9
Lasso CRM
5.0
Custom objects
Creatio
9.9
Lasso CRM
5.0
Scripting environment
Creatio
10.0
Lasso CRM
API for custom integration
Creatio
9.8
Lasso CRM

Security

Creatio
9.2
Lasso CRM
8.2
Single sign-on capability
Creatio
9.1
Lasso CRM
8.0
Role-based user permissions
Creatio
9.2
Lasso CRM
8.5

Social CRM

Creatio
9.4
Lasso CRM
Social data
Creatio
9.2
Lasso CRM
Social engagement
Creatio
9.7
Lasso CRM

Integrations with 3rd-party Software

Creatio
8.4
Lasso CRM
8.0
Marketing automation
Creatio
8.4
Lasso CRM
8.0

Platform

Creatio
9.0
Lasso CRM
5.0
Mobile access
Creatio
9.0
Lasso CRM
5.0

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Lasso CRM

No answers on this topic

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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