What users are saying about
25 Ratings
25 Ratings
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Score 9.4 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Norada Solve360
7.8
Customer data management / contact management
Creatio
9.9
Norada Solve360
9.0
Workflow management
Creatio
9.6
Norada Solve360
7.0
Territory management
Creatio
9.1
Norada Solve360
8.0
Opportunity management
Creatio
9.7
Norada Solve360
6.0
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Norada Solve360
8.0
Contract management
Creatio
9.5
Norada Solve360
9.0
Quote & order management
Creatio
10.0
Norada Solve360
5.0
Interaction tracking
Creatio
9.2
Norada Solve360
10.0
Channel / partner relationship management
Creatio
9.4
Norada Solve360
8.0

Customer Service & Support

Creatio
9.1
Norada Solve360
8.7
Case management
Creatio
9.7
Norada Solve360
7.0
Call center management
Creatio
8.5
Norada Solve360
10.0
Help desk management
Creatio
9.1
Norada Solve360
9.0

Marketing Automation

Creatio
9.6
Norada Solve360
6.0
Lead management
Creatio
9.6
Norada Solve360
7.0
Email marketing
Creatio
9.5
Norada Solve360
5.0

CRM Project Management

Creatio
9.0
Norada Solve360
7.5
Task management
Creatio
9.4
Norada Solve360
8.0
Billing and invoicing management
Creatio
8.2
Norada Solve360
7.0
Reporting
Creatio
9.5
Norada Solve360

CRM Reporting & Analytics

Creatio
9.5
Norada Solve360
9.0
Forecasting
Creatio
9.4
Norada Solve360
9.0
Pipeline visualization
Creatio
9.4
Norada Solve360
10.0
Customizable reports
Creatio
9.5
Norada Solve360
8.0

Customization

Creatio
9.9
Norada Solve360
9.5
Custom fields
Creatio
9.9
Norada Solve360
10.0
Custom objects
Creatio
9.9
Norada Solve360
10.0
Scripting environment
Creatio
10.0
Norada Solve360
8.0
API for custom integration
Creatio
9.8
Norada Solve360
10.0

Security

Creatio
9.2
Norada Solve360
10.0
Single sign-on capability
Creatio
9.1
Norada Solve360
10.0
Role-based user permissions
Creatio
9.2
Norada Solve360
10.0

Social CRM

Creatio
9.4
Norada Solve360
8.0
Social data
Creatio
9.2
Norada Solve360
8.0
Social engagement
Creatio
9.7
Norada Solve360
8.0

Integrations with 3rd-party Software

Creatio
8.4
Norada Solve360
Marketing automation
Creatio
8.4
Norada Solve360

Platform

Creatio
9.0
Norada Solve360
Mobile access
Creatio
9.0
Norada Solve360

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Support Rating

Creatio

No score
No answers yet
No answers on this topic

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Norada Solve360

No answers on this topic

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Creatio
9.4
Norada Solve360
7.0

Support Rating

Creatio
Norada Solve360
9.0

Add comparison