What users are saying about
Top Rated
34 Ratings
Top Rated
34 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 8 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Pipeline Suite

Pipeline Suite is a very niche product, but for anyone who has ever dealt with the construction bidding process, you can understand the need for it. With Pipeline Suite, it is so easy to request bids, share documents and plans, and coordinate schedules for submittals. We are able to prequalify sub contractors and vendors at a faster pace as well with the product
Jenna Montgomery | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Creatio
9.5
Pipeline Suite
Visual Modeling
Creatio
8.8
Pipeline Suite
Drag-and-drop Interfaces
Creatio
10.0
Pipeline Suite
Platform Security
Creatio
9.7
Pipeline Suite
Platform User Management
Creatio
9.8
Pipeline Suite
Reusability
Creatio
9.5
Pipeline Suite
Platform Scalability
Creatio
9.3
Pipeline Suite

Construction Project & Field Management

Creatio
Pipeline Suite
8.5
Plan distribution & viewing
Creatio
Pipeline Suite
9.0
Plan markups & sharing
Creatio
Pipeline Suite
9.0
Issue tracking & punchlists
Creatio
Pipeline Suite
8.0
Photo documentation
Creatio
Pipeline Suite
9.0
Jobsite reports
Creatio
Pipeline Suite
8.0
Document sharing
Creatio
Pipeline Suite
9.0
RFI tools
Creatio
Pipeline Suite
8.0
Collaboration & approvals
Creatio
Pipeline Suite
9.0
As-built drawings
Creatio
Pipeline Suite
9.0
Mobile app
Creatio
Pipeline Suite
7.0
Submittal design and management
Creatio
Pipeline Suite
8.0

Estimating

Creatio
Pipeline Suite
8.2
Takeoff tools
Creatio
Pipeline Suite
8.0
Job costing
Creatio
Pipeline Suite
9.0
Cost databases
Creatio
Pipeline Suite
8.0
Cost calculator
Creatio
Pipeline Suite
8.0
Bid creation
Creatio
Pipeline Suite
8.0

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Pipeline Suite

  • Sharing documents and plans with project stakeholders is a piece of cake.
  • The product makes tracking the status of bids so much easier.
Jenna Montgomery | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Pipeline Suite

  • The onboarding process was difficult for us just because we had some pretty disorganized databases.
  • The product is pricey for small to medium sized firms.
Jenna Montgomery | TrustRadius Reviewer

Usability

Creatio

Creatio 8.6
Based on 6 answers
I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)
Anonymous | TrustRadius Reviewer

Pipeline Suite

No score
No answers yet
No answers on this topic

Support Rating

Creatio

Creatio 9.0
Based on 6 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
Anonymous | TrustRadius Reviewer

Pipeline Suite

Pipeline Suite 9.0
Based on 2 answers
I have found that the customer support team has an understanding of the construction bidding process. They have been able to see issues through our eyes, so to speak, not just through the eyes of a software company. They have always been very timely in their responses and seem to go above and beyond to solve issues
Jenna Montgomery | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Pipeline Suite

I don't have a lot of personal experience with SmartBid, but from what I hear from other colleagues, Pipeline Suite makes it easier for subcontractors to access documents/plans and to respond to bids. The interface and design of Pipeline Suite is more modern and the user experience is a major upgrade from SmartBid
Jenna Montgomery | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Pipeline Suite

  • We have been able to respond to more bids using Pipeline Suite.
  • Our proposals are more accurate and organized, which has made our projects come under budget more often.
Jenna Montgomery | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details

Pipeline Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipeline Suite Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Creatio
9.4
Pipeline Suite
8.0

Usability

Creatio
8.6
Pipeline Suite

Support Rating

Creatio
9.0
Pipeline Suite
9.0

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