What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
67 Ratings

Creatio

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Feature Set Ratings

    Low-Code Development

    9.2

    Creatio

    92%

    Pipeline Suite

    Feature Set Not Supported
    N/A
    Creatio ranks higher in 6/6 features

    Visual Modeling

    9.1
    91%
    27 Ratings
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    9.3
    93%
    29 Ratings
    N/A
    0 Ratings

    Platform Security

    9.4
    94%
    28 Ratings
    N/A
    0 Ratings

    Platform User Management

    9.1
    91%
    30 Ratings
    N/A
    0 Ratings

    Reusability

    8.9
    89%
    28 Ratings
    N/A
    0 Ratings

    Platform Scalability

    9.1
    91%
    29 Ratings
    N/A
    0 Ratings

    Construction Project & Field Management

    Creatio

    Feature Set Not Supported
    N/A
    8.5

    Pipeline Suite

    85%
    Pipeline Suite ranks higher in 11/11 features

    Plan distribution & viewing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Plan markups & sharing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Issue tracking & punchlists

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Photo documentation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Jobsite reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Document sharing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    RFI tools

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Collaboration & approvals

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    As-built drawings

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Mobile app

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Submittal design and management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Estimating

    Creatio

    Feature Set Not Supported
    N/A
    8.2

    Pipeline Suite

    82%
    Pipeline Suite ranks higher in 5/5 features

    Takeoff tools

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Job costing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Cost databases

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Cost calculator

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Bid creation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Creatio is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.1

    Creatio

    91%
    52 Ratings
    8.0

    Pipeline Suite

    80%
    1 Rating

    Likelihood to Renew

    9.1

    Creatio

    91%
    2 Ratings

    Pipeline Suite

    N/A
    0 Ratings

    Usability

    9.1

    Creatio

    91%
    36 Ratings

    Pipeline Suite

    N/A
    0 Ratings

    Support Rating

    9.1

    Creatio

    91%
    35 Ratings
    9.0

    Pipeline Suite

    90%
    2 Ratings

    Likelihood to Recommend

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Read full review

    Pipeline Suite

    Pipeline Suite is a very niche product, but for anyone who has ever dealt with the construction bidding process, you can understand the need for it. With Pipeline Suite, it is so easy to request bids, share documents and plans, and coordinate schedules for submittals. We are able to prequalify sub contractors and vendors at a faster pace as well with the product
    Read full review

    Pros

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review

    Pipeline Suite

    • Sharing documents and plans with project stakeholders is a piece of cake.
    • The product makes tracking the status of bids so much easier.
    Read full review

    Cons

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Read full review

    Pipeline Suite

    • The onboarding process was difficult for us just because we had some pretty disorganized databases.
    • The product is pricey for small to medium sized firms.
    Read full review

    Pricing Details

    Creatio

    Starting Price

    $0 per month per user

    Editions & Modules

    Creatio editions and modules pricing
    EditionModules
    Studio Creatio Enterprise251
    Studio Creatio Free02
    Studio Creatio Free03
    Studio Creatio Enterprise254
    Sales Creatio Team Edition305
    Sales Creatio Commerce Edition356
    Sales Creatio Enterprise Edition607

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per month per user
    4. per month per user
    5. per month per user
    6. per month per user
    7. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Pipeline Suite

    Starting Price

    Editions & Modules

    Pipeline Suite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Creatio

      I don't think we could be without it now.
      Read full review

      Pipeline Suite

      No answers on this topic

      Usability

      Creatio

      The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
      Read full review

      Pipeline Suite

      No answers on this topic

      Support Rating

      Creatio

      Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
      Read full review

      Pipeline Suite

      I have found that the customer support team has an understanding of the construction bidding process. They have been able to see issues through our eyes, so to speak, not just through the eyes of a software company. They have always been very timely in their responses and seem to go above and beyond to solve issues
      Read full review

      Alternatives Considered

      Creatio

      The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
      Read full review

      Pipeline Suite

      I don't have a lot of personal experience with SmartBid, but from what I hear from other colleagues, Pipeline Suite makes it easier for subcontractors to access documents/plans and to respond to bids. The interface and design of Pipeline Suite is more modern and the user experience is a major upgrade from SmartBid
      Read full review

      Return on Investment

      Creatio

      • Communication between sales representatives, vendors, and customers helps improve sales.
      • Automating the sales process has allowed us to land more deals via opportunity management tools.
      • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
      Read full review

      Pipeline Suite

      • We have been able to respond to more bids using Pipeline Suite.
      • Our proposals are more accurate and organized, which has made our projects come under budget more often.
      Read full review

      Screenshots

      Add comparison