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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creatio

    Score9.3 out of 10
    N/ACreatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to…

    $10,000

    per year (minimum price for new users)

    SAP Signavio Process Transformation Suite

    Score8.3 out of 10
    N/AThe SAP Signavio portfolio offers an integrated platform that helps usersto realign the organization and bring changes, with a suite of products that support business processes. The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the…N/A
    Pricing
    CreatioSAP Signavio Process Transformation Suite
    Editions & Modules
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatioSAP Signavio Process Transformation Suite
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Creatio AI starts at $5,000 per year
    More Pricing Information
    Community Pulse
    CreatioSAP Signavio Process Transformation Suite
    Considered Both Products
    Creatio
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    94%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    42 Answers
    93%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    82%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    34 Answers
    86%
    Implementation went as expected
    55 Answers
    Features
    CreatioSAP Signavio Process Transformation Suite
    Low-Code Development
    Comparison of Low-Code Development features of Creatio and SAP Signavio Process Transformation Suite
    Feature
    Creatio
    8.5
    37 Ratings
    3% below category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Platform Security8.035 Ratings00 Ratings
    Platform User Management9.037 Ratings00 Ratings
    Reusability9.035 Ratings00 Ratings
    Platform Scalability8.036 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Creatio and SAP Signavio Process Transformation Suite
    Feature
    Creatio
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.3
    61 Ratings
    6% below category average
    Dashboards00 Ratings7.460 Ratings
    Standard reports00 Ratings7.458 Ratings
    Custom reports00 Ratings7.08 Ratings
    Process Engine
    Comparison of Process Engine features of Creatio and SAP Signavio Process Transformation Suite
    Feature
    Creatio
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.7
    76 Ratings
    8% below category average
    Process designer00 Ratings8.272 Ratings
    Process simulation00 Ratings7.567 Ratings
    Business rules engine00 Ratings7.122 Ratings
    SOA support00 Ratings7.743 Ratings
    Process player00 Ratings7.648 Ratings
    Support for modeling languages00 Ratings7.850 Ratings
    Form builder00 Ratings7.541 Ratings
    Model execution00 Ratings7.941 Ratings
    Collaboration
    Comparison of Collaboration features of Creatio and SAP Signavio Process Transformation Suite
    Feature
    Creatio
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.8
    58 Ratings
    7% below category average
    Social collaboration tools00 Ratings7.858 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Creatio and SAP Signavio Process Transformation Suite
    Feature
    Creatio
    -
    Ratings
    SAP Signavio Process Transformation Suite
    8.0
    50 Ratings
    1% below category average
    Content management00 Ratings8.050 Ratings
    Best Alternatives
    CreatioSAP Signavio Process Transformation Suite
    Small Businesses
    No answers on this topic
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Quixy
    Score9.9 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    No answers on this topic
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatioSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    8.0
    (59 ratings)
    7.8
    (80 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    8.6
    (4 ratings)
    Usability
    9.0
    (40 ratings)
    7.0
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    Performance
    7.3
    (1 ratings)
    6.3
    (2 ratings)
    Support Rating
    10.0
    (38 ratings)
    7.2
    (33 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    8.2
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.6
    (2 ratings)
    7.9
    (42 ratings)
    Configurability
    9.1
    (1 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (2 ratings)
    Ease of integration
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    8.6
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    6.4
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    CreatioSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    Creatio
    Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
    Incentivized
    Read full review
    SAP
    Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights
    Incentivized
    Read full review
    Pros
    Creatio
    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review
    SAP
    • Location agnostic (or home office agnostic) collaboration in virtual workshops
    • Internally within the team or with clients, I can prepare, gather materials, and lead during a workshop or meeting with SAP Signavio Process Transformation Suite and feel incredibly positioned as the facilitator. Whether in real time or in an asynchronous manner.
    • The combination of highly adaptable and visual work with collaborative tools like forms, comments, timers, and point voting transforms it into a tool I use frequently.
    Incentivized
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    Cons
    Creatio
    • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
    • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
    Read full review
    SAP
    • For businesses looking to improve their current business processes, I think SAP Signavio Process Transformation Suite is incredibly well-suited.
    • In my opinion, SAP Signavio Process Transformation Suite excels in sectors with strict regulatory requirements.
    • I think SAP Signavio Process Transformation Suite is the best option when teams from several departments must work together on process design or improvement initiatives because of its real-time collaboration capabilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Creatio
    We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
    Incentivized
    Read full review
    SAP
    Signavio is part of our process ownership and is key for visible of end-to-end process
    Incentivized
    Read full review
    Usability
    Creatio
    Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
    Read full review
    SAP
    Really great and well designed
    Incentivized
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    Reliability and Availability
    Creatio
    Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
    Incentivized
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    SAP
    Yes its always available
    Incentivized
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    Performance
    Creatio
    Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
    Incentivized
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    SAP
    Everything is very fast
    Incentivized
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    Support Rating
    Creatio
    The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
    Read full review
    SAP
    i contacted support via sap for me via the person who implemented and also via our customer support executive. all 3 channels i was satisfied. of course it was the slowest via the ticket, but even that one i got proper solution in relatively OK time frame
    Incentivized
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    In-Person Training
    Creatio
    No answers on this topic
    SAP
    Real useful trainings and hand ons
    Incentivized
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    Online Training
    Creatio
    Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
    Incentivized
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    SAP
    Very complete and useful for day to day operations
    Incentivized
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    Implementation Rating
    Creatio
    The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
    Incentivized
    Read full review
    SAP
    Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.
    Incentivized
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    Alternatives Considered
    Creatio
    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Read full review
    SAP
    We were able to end the use of archive versions thanks to SAP Signavio Process Transformation Suite, and everyone has access to the most recent archive. Mac and Windows users can collaborate on a single document. A design tool that spans the concept phase, design phase, and delivery to engineering
    Incentivized
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    Contract Terms and Pricing Model
    Creatio
    No answers on this topic
    SAP
    Not really, its easy to comprehend
    Incentivized
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    Scalability
    Creatio
    I can see the promise of how it can be customized to other aspects of our business.
    Incentivized
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    SAP
    Definitely a 10!
    Incentivized
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    Return on Investment
    Creatio
    • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
    • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
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    SAP
    • With the help of Signavio, we are now much more operationally efficient, which saves money and makes better use of our resources.
    • The software's emphasis on collaboration has encouraged innovation within our teams, resulting in original solutions and better project outputs.
    • Compliance is crucial for our sector. We have lowered the danger of regulatory problems by maintaining stringent compliance standards with the aid of Signavio.
    Incentivized
    Read full review
    ScreenShots

    Creatio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    SAP Signavio Process Transformation Suite Screenshots

    Screenshot of SAP Signavio Process InsightsScreenshot of SAP Signavio Process Intelligence - InvestigationScreenshot of SAP Signavio Process Intelligence - DashboardsScreenshot of SAP Signavio Journey Modeler - Journey Complexity ScoreScreenshot of SAP Signavio Process Explorer - Best practice and process knowledgeScreenshot of SAP Signavio Process Manager - Live Insights