Likelihood to Recommend Crelate allows you to quickly import candidates to your database from LinkedIn. Very good resource that is quick and user friendly! Crelate allows an unlimited number of job positings Easy to prioritize your searches Good resource to tracking placements and billing Read full review Google Hire is very good at doing the basics well. I believe for most internal HR departments at small companies, this is all you need. It also works well for small to medium-sized staffing companies that just want something reliable and easy to use. What Google Hire doesn't do very well is be flexible. They don't have custom options, they don't have a ton of settings, and their development cycle is slow. As a result, it's pretty much what you see is what you get.
Read full review Pros Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking Read full review Google does search well so when I search through our database for candidates, I'm confident that I'm pulling up all the right people from what we have. They have a modern and nice user interface - this is one of the biggest reasons to use it over other systems, as most ATS' are pretty ancient looking and not very pleasant to use. Their support is very good at answering and addressing questions. Their pricing is incredible. I'm sure at some point it will change, but for small companies paying 100+ per user for other ATS' - it's incredible to pay 100/month for the whole company. Read full review Cons Interface isn't great - there's a lot of clicking around required that I wish was streamlined This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead. It often crashes and you have to sign out and sign back in for it to work again. Read full review Despite many many months of requests, Google still hasn't implemented ANY custom fields. This makes it tough for an external recruiting firm to track what they want (most importantly: desired salary). The job board integration is not great for external recruiters, mostly at the fault of Indeed. Indeed flagged us as a recruiting firm and so none of our jobs actually go live. While I know this is an Indeed problem (we had the same problem when using Bullhorn), Breezy ATS never has that problem for us so I don't know what they're doing differently. Their development cycles are quite frankly very slow. I've requested some features, and while support is great about telling me it's coming or in the pipeline, I honestly don't really see a difference in the product since we started using it. It's still great to use, and we still love the software, but there haven't been too many visible improvements that make any difference to our work. Being Google, it can sometimes be frustrating that one arm doesn't talk to the other. For example, they announced a Gmail for Works App/Extension integration, but for some reason when they launched it, admins of a domain couldn't install it. Google Hire pointed to the Google for Works team, and it took literally months to fix. Not the end of the world, but just very silly considering they're the same company. Read full review Likelihood to Renew It works, but not sure that it's the best/we might try out alternatives first.
Read full review Support Rating Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.
Read full review Alternatives Considered Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes better support than zoho, not as good (but getting there) as PCR Crelate is a smaller company, nimble and has ear of the customer LIke ability to click and dial! Read full review I picked Google Hire after spending about 3 months on
Bullhorn . I found
Bullhorn to be terrible. It's WAY more customizable and theoretically powerful, but it's also a pain to set up and maintain. Even just getting your job page set up on your own site required tech support. Getting it eventually to what you want could be a great benefit, but Google Hire does great right out of the box and is a lot cheaper.
Breezy HR is a great system. It's a bit more expensive than Google Hire for multiple job postings, but their system is equally easy to use and straight forward. However, we are all in on Google Products, so it was just a no brainer to go with Hire for a better price and most likely a better search function.
Read full review Return on Investment Crelate has allowed me to customize my recruiting process for business development. This will be a great ROI moving forward. Crelate links all candidates to the company that they work for. This is extremely important to quickly identify profiles in the database with the companies that they work for. Sounds simple but very important! Quickly interfaces with LinkedIn to important candidates. This makes importing candidates quick and easy! Read full review Google Hire makes, unfortunately, a very little impact on our ROI, but I think in the ATS world that's a good thing. It simply acts as a record that we can put everything in and easily reference, and the fact that it works overall makes it a positive software product in the long run. While the search works great, I don't know that I've ever specifically found a candidate and placed them due to it. That could be a result of our job reqs though. The biggest most obvious impact is really just the price. We needed a tool that does what Google Hire does, reliably. Most other companies charge at least 150 or so for 2 people, whereas Google Hire is 100/month for many users. It gives us flexibility for the future and helps minimize what could be a big expense. That definitely helps our bottom line. Read full review ScreenShots