Crelate vs. Viventium Software

• Crelate allows you to quickly import candidates to your database from LinkedIn. Very good resource that is quick and user friendly!
• Crelate allows an unlimited number of job positings
• Easy to prioritize your searches
• Good resource to tracking placements and billing

Incentivized

I love it for health care. It does everything we need including auto pay, auto deductions, API's to incorporate with other software, and I can always find the info I need. If you're a super large company (big box store, major chain), you probably need more than Viventium can do. But I haven't run into a single thing yet that we need it to do that it can't. And since we've been with them, they've added new features so they're always improving it.

Incentivized

• Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses
• Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking

Incentivized

• User-friendly, easy to navigate around the system. Employees love it.
• Payroll is very fast and quick, logical steps.
• Customer support is great.

Incentivized

• Interface isn't great - there's a lot of clicking around required that I wish was streamlined
• This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead.
• It often crashes and you have to sign out and sign back in for it to work again.

• More support staff would be helpful.

Incentivized

It works, but not sure that it's the best/we might try out alternatives first.

Incentivized

Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.

Incentivized

• Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
• better support than zoho, not as good (but getting there) as PCR
• Crelate is a smaller company, nimble and has ear of the customer
• LIke ability to click and dial!

Incentivized

After 2 weeks of one-on-one phone calls with my "trainer" from ADP, I ran my first payroll by myself. They called me the next day and asked if I needed help and I said I THOUGHT I had done it ok. The trainer was floored. He actually said to me "NOBODY is ever able to run their first payroll on their own!" Doesn't that just say it all??? It was SO confusing. There was so much to navigate around and things that I did not understand. With Vivenium, they did a 60 minute walk through on video with me and I was ready to go. I had questions after that as I hit unique situations, but I had someone to call and email and I always got my questions answered. They would fix the issue for me AND tell me how to do it myself so that I could learn for the next time.

Incentivized

• Crelate has allowed me to customize my recruiting process for business development. This will be a great ROI moving forward.
• Crelate links all candidates to the company that they work for. This is extremely important to quickly identify profiles in the database with the companies that they work for. Sounds simple but very important!
• Quickly interfaces with LinkedIn to important candidates. This makes importing candidates quick and easy!

Incentivized

• Decreased liability
• Decreased time spent on weekly payroll

Incentivized