What users are saying about
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21 Ratings
1 Ratings
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Score 7 out of 100

Robin

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21 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Crestron Fusion

If you are using a lot of Crestron equipment in your environment you really do need to deploy this management software
Mark Fitzgerald | TrustRadius Reviewer

Robin

Robin is my benchmark for room displays. It effectively does what it is meant to do without additional fluff. The default theme is more than you'll ever really need, but customization is available. I just really wish there was a simpler way to remove check-in requirements for events. I would always recommend them first for most situations, but my company has a special use case that Robin, or any other competitors for that matter, have not been able to achieve yet.
Isidoro &quot;Roy&quot; Jovero | TrustRadius Reviewer

Pros

Crestron Fusion

  • Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
  • It has a decent ui and is easy to group and find assets. We arrange things by classroom.
Mark Fitzgerald | TrustRadius Reviewer

Robin

  • The integration to GSuite calendars is fantastic. Very simple and straightforward.
  • The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you.
Anonymous | TrustRadius Reviewer

Cons

Crestron Fusion

  • It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
  • It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.
Mark Fitzgerald | TrustRadius Reviewer

Robin

  • Sometimes the Robin app on iPad loses Wi-Fi connectivity for a few seconds (Wi-Fi is 100% working) but reconnects itself - no big deal
  • Sometimes Robin Slack bot won't respond back to "what's available" but 99% it works ok
  • The earlier version of iPad app drained batter too quickly (it didn't save brightness setting) which was fixed and now works well
Anonymous | TrustRadius Reviewer

Usability

Crestron Fusion

No score
No answers yet
No answers on this topic

Robin

Robin 8.9
Based on 7 answers
I love the fact that I am able to access the site and reserve a desk in less than a minute.But I do think there could be more functionnality added and that the UI could be more pleasurable to the eye.There are no bugs and relevant data is displayed clearly to the users.
Anonymous | TrustRadius Reviewer

Support Rating

Crestron Fusion

No score
No answers yet
No answers on this topic

Robin

Robin 9.4
Based on 16 answers
Excellent timely and accurate responses. Their support section contains thorough and useful guides, alongside an instant chat function that quickly puts you in contact with their team. Their team has never failed to give me exactly the information I need. I am also in regular contact with my representative to go over potential uses and new functions.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Crestron Fusion

We had several competitors to Crestron and in part because of Fusion and because of their DMPS line we have standardized on their products. Having this level of standardization really helped us have a much more solid solution. We have brought down our incidents from 90 per month to under ten.
Mark Fitzgerald | TrustRadius Reviewer

Robin

In terms of meeting room booking platforms, I compare Robin to Condeco, which I used previously. Condeco (at the time at least) ran on proprietary hardware, which was a nightmare to manage compared to the ease of use with Robin running on iPads. iPads are easily swapped out and there is lots of flexibility to how they are physically mounted. Condeco screens on the other hand were "licenses" and we were not allowed to stockpile surplus as replacements. They were buggy and often failed so this was a huge problem. Robin has none of these issues and has quickly become the gold standard for meeting room booking management.As for space management, I have used iOFFICE previously, which is more full-featured and robust. Robin is at the very beginning of their roadmap for space management however, so I give them a pass. There is a big cost difference, and since we already use Robin it made more sense to go with the lighter feature set, as opposed to the more expensive app that was more powerful than we currently need.
Adam Gallant, FMP, LEED GA | TrustRadius Reviewer

Return on Investment

Crestron Fusion

  • Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
  • It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.
Mark Fitzgerald | TrustRadius Reviewer

Robin

  • Indirectly adds to our overall ROI by reliably securing meeting times, specifically during COVID-19.
  • Also during COVID-19 keeps a coworking space safe. Having activity and control of people in a room is imperative and non-confrontational when it is automatically and safely booked from the comfort of wherever you use Robin.
Josiah Sinanan | TrustRadius Reviewer

Pricing Details

Crestron Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Robin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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